This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Brake pedal went all the way to the floor barely working with no warning on a busy street at a stoplight. Went to dealership and they verified problem and replaced the master cylinder. Truck only had 16,000 miles
The contact owns a 2016 Ford F-150. While driving approximately 70 mph, the brake pedal traveled to the floorboard when depressed. There were no warning indicators illuminated. The vehicle was towed to the dealer where it was diagnosed that the master cylinder needed replacement. The vehicle was at the dealer waiting to be repaired. The manufacturer was notified of the failure. The VIN was unknown. The approximate failure mileage was 7,400.
Brake pedal went to floor with very little braking power. When trying to stop. At stop light pedal would go to floor. I think rear brakes working but fronts not. Recall on 2013's 14's and 15's I think. Same problem with 16's. Ford says national back order on master cylinders, 4 weeks
The contact owns a 2016 Ford F-150. While driving in the express lane, the brake pedal traveled to the floorboard when it was depressed. The brakes failed and the emergency brake was applied. The vehicle was pulled over to the service lane and the contact shifted into first gear. The failure occurred without warning. The vehicle was towed to the dealer where it was diagnosed that the master cylinder and power boost were defective. A remedy was not provided. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 7,300.
- Gastonia, NC, USA
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Truck has 13800 miles on it. While driving I applied the brakes and the pedal sunk to the firewall. Completed loss of braking. Released the pedal and brakes worked. Again issue was able to be demonstrated to dealer and was intermittent. While sitting stationary if brakes were applied with pressure the brake pedal would travel to floor.
Brake pedal suddenly went to floor approaching traffic if light! had to make emergency turn into a parking lot to prevent being crashed. Dealer determined that my F-150 has a defective master cylinder. However, so far a week later, Ford motor motor company will not ship a new replacement! irresponsible! fix it Ford -now!
Brake failure. Pedal went all the way to floor board with loss of braking power. I was driving at 35 mph on slight grade. I applied brake pressure for 10 seconds down the grade. As I approached a stop sign I applied stopping pressure. The brake pedal went soft and when all the way to the floor. I had to use the emergency brake to keep me from going into the intersection. The brakes then seem to work. I took it to my local Ford dealer and they stated there is problem with some VIN's but my is not one of them regarding the master cylinder. I was also told more brand new F-150 are having the same issue. My family could have been killed it is sitting at the dealer and they are trying to duplicate the problem..
Total loss of brake pedal, first learned of the problem making a hard right/left turn and hit brakes. Went to the floor. Driving on interstate tap the brakes and they seem to be ok, then goes to floor. Very unsafe yet no recall. This truck has only 4300 miles.
Driving home on the Florida turnpike and had to slow down for stopped traffic and my foot went all the way to the floorboard. I put it in neutral and swerved onto the side of the road to avoid hitting traffic at 70 mph. Once I got slowed down my brakes worked again. I proceeded on thinking it was a freak incident but to my surprise it happened twice more on my way home. They would work for 5 or 6 times and then they would fail again. I took it to the nearest dealership and parked it. They called me the next day and told me it was the master cylinder failing and it was a known problem. "a known problem!" why is there not a recall ? I could of killed somebody.
I had just left my house and reached the main intersection of kellogg (highway 54) and oliver to turn West onto the ramp to get on kellogg where the speed of traffic is 60mph. I approached a red light and attempted to stop North of kellogg on oliver. As I pressed my foot on the break pedal to stop at the light, my foot went all the way down to the floor. I coasted into the intersection and directed the steering wheel to the right towards the on ramp. I was able to slow down enough since I hadn't even reached 35mph and put my hazards lights on and placed my truck in park. I was convinced someone had tampered with my brakes and they were trying to kill me! I frantically called my boyfriend who was able to calm me down enough to call a tow truck. I had only had my brand new truck for less than a month! it is currently at a Ford dealership to be repaired and has been there for almost a month. I was told by the Ford dealership that the master cylinder was the cause of the problem and that the parts needed for repair are on backorder. I researched and saw that the Ford F-150 trucks in 2013 and 2014 had been recalled for faulty master cylinders. I assumed that by now Ford would have corrected the issue but clearly they have not.
Coming up to a stop light on a secondary road, the brake pedal went to the floor, barely stopping. I had to swerve onto the shoulder to avoid hitting a vehicle stopped in front of me. Pumping the pedal brought up some pressure, but then the pedal would slowly go to the floor.
My truck is a 2016 F150 with 4053 miles. The vehicle has a 5.0 V8 and 7 weeks after purchasing the vehicle new, the master cylinder failed. The vehicle was in motion on a city street and the signal light turned red. I depressed the brake pedal and it went all the way to the floor and was not stopping, only slowing. I downshifted the automatic transmission and pumped the brakes before finally stopping. This occurred without warning. I immediately drove to a Ford dealer less than 2 miles away and they confirmed it was the master cylinder which of course is not in stock. After doing some research, earlier models have had the same issue. Apparently, Ford has not corrected the problem. This is a safety issue that needs immediate attention!
2.5 month old truck with approximately 7K miles driven. I was rolling down a hill about 10mph and tried to stop to talk with a neighbor. The pedal travel didn't feel normal and I rolled about 5 feet past my neighbor. After coming to a stop the pedal slowly sunk to the floor. I shifted to park then released and reapplied the pedal. There was initial resistance at roughly the normal pedal height, and again the pedal slowly sank to the floor. When I shifted back to drive and tested the brakes I experienced a slightly diminished "initial grab" when applying the brakes which then would decrease even further while the pedal sank to the floor. When the pedal was completely depressed I had very very little braking ability. Ford has had the truck for over 3 weeks and states that they believe the master cylinder to be faulty and the lead time on a replacement is quite long. (3 weeks they hope). I have spoken with Ford customer service and opened a case. The told me they would seek to prioritize the part for me. I have not heard from them (were supposed to call last Thursday) dealer has no updates for me either. In view of the recall for previous year F150 trucks for brake related issues that are identical to what I have experienced, I am not comfortable towing with this truck...assuming it is actually fixed any time soon.
My brakes failed, could barely stop truck at street intersection.. was able to make it to dealership. Brakes were non responsive and then back to semi responsive.
Brand new king ranch Ford F-150 brakes recurrently fail. No accident but they currently have greatly reduced stopping power, super dangerous. Ford reports long back order 3+weeks on master cylinder, makes me wonder if there is larger issue.
A D V E R T I S E M E N T S
- Fredericksburg, TX, USA