This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
My three-month-old 2016 Ford F150, has 10,000 miles on it. I bought it brand new, with 9 miles on the odometer. Up until Friday, 11-18-16, it had been a pretty good vehicle. On the aforementioned date, when approaching a stoplight, I applied the brakes. Much to my dismay, the pedal went to the floor & the truck did not slow down. Complete brake failure. I took the vehicle to the dealership for diagnosis & repair. They still have it & I'm in a loaner car. I also now see that there are other reports of the same thing happening to other 2015/2016 Ford F150 trucks. I would think this type of a failure would be deemed catastophic, as one could imagine what could happen when driving a vehicle at any speed, and no way to stop it.
The contact owns a 2016 Ford F-150. When the brake pedal was depressed at 35 mph, the pedal traveled to the floor without warning. The vehicle eventually stopped independently. The contact mentioned that the failure occurred on several occasions. The vehicle was taken to a dealer where it was determined that the vehicle was operating as designed. The manufacturer was notified of the failure. The failure mileage was 2,500.
2016 Ford F150 with ~12000 mile experienced complete brake failure with no warning indicators. At the time of the incident the vehicle was being driven in a high traffic city street, coming up to a stop light with traffic in front of the vehicle. The emergency brake was used to slow vehicle. The brake pedal went completely to the floor. Truck was towed to local Ford dealership and the master cylinder and booster were replaced under warranty. The parts were replaced with identical new components, but no good explanation of why the components failed so early in the vehicle's life.
The contact owns a 2016 Ford F-150. While driving various speeds, the brakes failed to perform properly. The contact was afraid to drive the vehicle. The dealer was notified and informed the contact that nothing was wrong with the brake system. The failure mileage was not available.
I was driving North on harlem approaching the cross street forest view which has an active green light so as I'm traveling at 30 mph which is the speed limit the vehicle in front of me slams on the brakes I am approximately 100 feet away when I slam on my brakes my truck is in 4X4 due to the light rain and when I slam on the brakes the vehicle does not stop at consequently I slam into the GMC in front of me and file an insurance claim.
- Chicago, IL, USA
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10/14/2016- on 2 occasions applied brakes to slow down and stop. The brake pedal went straight to the floor.1st time was to slow down to turn corner, brake pedal went straight to floor. Had to make wide turn to slow down. Was lucky no vehicles in either lane. 2nd time was coming to red light intersection, applied brakes and again straight to the floor. Had to pump brake to take hold. Vehicle had to be flatbed towed 1.5 hours to home. After installed gps system was verified working correctly. This is company vehicle, so again had to be towed to Ford garage. They just performed a multi point inspection, checked all hoses, no leaks. Advised Ford garage of your report on loss of braking ability, their response "yes we know but what are we suppose to do, just start removing parts"? dangerous to not know when this could happen again. Have Ford garage receipt if needed.
The contact owns a 2016 Ford F-150. While attempting to brake by depressing the brake pedal, the brake pedal was stiff and the stopping distance increased. The dealer could not determine the cause of the failure. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 68....updated 12/20/16 updated 6/26/18
The contact owns a 2016 Ford F-150. While driving 20 mph, the brakes failed. The contact had to engage the parking brake in order to stop the vehicle. The vehicle was diagnosed as having a master cylinder failure. The vehicle was taken to be repaired. The manufacturer was not made aware of the issue. The failure mileage was 1,900.
My new F-150 which was purchased with 10 miles on it has been having severe brake issues. When ever the vehicle sits overnight or sits for a few days the brakes seem to immediately fail when they are applied in both forward and reverse. The brake pedal shimmies like crazy and kind of surges when applied. It almost feel like a tire is going to fall off.
2016 Ford F150 XLT w/3.5 eb approx. 6,700 miles. This all started about a week ago. When pressing on the brake pedal, it gets hard initially, then slowing goes to the floor. On two separate occasions when pressing the brake pedal it went straight to the floor and then had to be pumped to stop the truck. I have checked the brake fluid level on several occasions and it has never been low. I can replicate the pedal going to floor in all situations, in park, while driving, every time the pedal is pressed it acts the same. Firm pedal at first, then slowly to the floor. On occasion, once the pedal gets to the floor it has to be pumped to keep enough pressure on the rotors to prevent the truck from rolling forward.
3 episodes on the same trip--- brakes were very soft and required extra long stopping distance, brake pedal went to the floor. Then driving on rural and Suburban roads- tried to brake at a stop light, brake pedal went to the floor- truck did not stop and I went right through the intersection, almost hitting vehicles. Then on rural road tried to stop as I was coming upon a farm vehicle. Brakes did not work and I had to swerve around the vehicle to avoid hitting it. When brakes were pumped the stopping power returned slightly. Was able to get my truck to my work location and then called Ford dealership who told me to have the vehicle towed.
The truck has had issues with the hillassist failure, then check engine light then wrench light causing the truck to go from 45 mph to 2mph without notice. The throttle bottle also went out on this truck causing the truck to go from 45 mph to 2 mph in traffic, this is the Ford wrench light. On two seperate occasions, when starting the truck and releasing the parking brake, a parking brake malfunction light flashes, then when trying to move the truck into gear it will move from park to drive to reverse, but will not move. Please contact me asap. I have a detailed list of dates and occurances along with all email conversations with Ford. Ford soes not believe this is a problem and seems to ignore the safety concerns.
The contact owns a 2016 Ford F-150. The contacts stated that the vehicle was involved in a front end collision because the brakes failed when the brake pedal was depressed. The failure occurred without warning. The vehicle was towed to the dealer, but was not diagnosed or repaired. The vehicle was not repaired. The manufacturer was notified of the failure. There were two injuries that required medical attention. The occupants of the other vehicle experienced some neck discomfort. A police report was not filed. The failure mileage was approximately 1,200.
2016 F-150 XLT 2.7L ecoboost model. 6060 miles only! parked as usual on driveway facing downgrade. I always activate the parking brake due to the incline of the driveway. Started up truck to warm while I loaded infant and gear into cab. Was ready to drive away when I noticed that the parking brake indicator was not lit on the dash. Found it odd but didn't think twice of it. Pushed brakes, disengaged parking brake like usual anyways, and put in drive. Released brakes but truck did not roll forward, even being on downgrade. Double checked I was in drive and revved slightly but no forward movement. Put in neutral and no movement. Pushed brake pedal, put in park, attempted to engage and disengage parking brake, then repeated drive scenario. Nothing worked. Parked and turned truck off. Upon restart, warning on dash popped up showing, "park brake malfunction service now." Had to attempt 3rd try to disengage parking brake. Finally it disengaged and I dropped off wife and child and went straight to dealership. Warning on dash was still there when I dropped it off. Dealer verified concerns and bce tested found codes C1034:78 C2007:1D and C2008:1D. Pinpoint tests performed. Inspected rear brakes, wiring, connectors - all looked ok. Reset system. Tsb on 2015 models for faulty parking brakes but does not apply to 2016 models yet. Nothing dealer could do since it was not listed under this tsb other than reset computer and hope it doesn't happen again. Seems like same part(s) is being used on 2016 model but tsb doesn't apply to 2016 model. Please look into expanding tsb to cover 2016 models. Faulty electronic parking brake is unacceptable. Not being able to disengage it while parked is one thing, but having it possibly engage while driving can be catastrophic.
Brake pedal went to the floor with very little stopping power. I was able to stop without an accident occurring. There were no indicator lights saying there is a problem with the brakes. Dealer said the master cylinder needs to be replaced. It is being replaced under warranty.
Rear end collision on I-25 in denver, co 80112 9/28/2016 4 pm, sunny and clear weather, traffic moderately heavy "slow and go" in motion appx 25mph, no injuries
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- Chesterfield, VA, USA