This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2014 Ford F-150. The contact stated while driving at an undisclosed speed, the power steering assist became inoperable. There were no warning lights illuminated. The vehicle was taken to an independent mechanic who stated that the steering may lock up. The vehicle was taken to the local dealer and the contact was informed that the VIN was not under recall. The contact stated the failure was related to NHTSA Campaign Number: 14V316000 (Steering). The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.
Advanctrac service warning came up. Got Codes run they showed the EAPS had a fault. It locked up the power steering while driving down the road and cut off all electrical components in the vehicle.
I was turning into a had station and my advance trac message came on than a loud screeching noise was made and I had no power steering I looked online and it said maybe my battery terminal fuse was bad so I replaced it even though it was fine I did some.ore research and come to find out my epas gear motor went out so I had to order a replacement I asked ford about the recall and they seem to not know anything about it at the dealership so when I called ford corporate they instructed me to call back the dealership so I'm stuck going back and forth it's kinda weird there's a recall for exact thing that went out in my truck and my truck is the same year so I'm a little confused maybe ford true to sweep this under the rug and repace the trucks that came forward years ago and be done with it ohhh did Mention my truck just hit 60k miles
I was travelling down US Highway 1 when I received a dashboard warning "Power Steering Assist Fault." The steering became extremely difficult and required two hands and a lot of exertion to steer the vehicle. Fortunately I was driving straight line at the time of the failure without other vehicles in close proximity. Driver safety was definitely impacted and could have caused a loss of control. The fault has remained on, even after turning on and off the vehicle. The vehicle is with the Ford service center for diagnostics and repair. Vehicle has only 83,000 miles.
The steering went out. It felt like i had no power steering and was barely able to steer. the steering would not come back to neutral. It was almost impossible to drive. The dealer told me they get this issue a few times a week. I had to have the intermediate shaft and both tie rods replaced. I did complain to Ford who more or less said too bad
- Dearborn Heights, MI, USA
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The contact owns a 2014 Ford F-150. The contact stated while driving at an undisclosed speed, the steering wheel became erratic and started shaking. The steering wheel ceased without warning. The contact pulled over and saw that there was no power steering fluid in the reservoir. The vehicle was taken to a dealer to be diagnosed. The contact was informed that the electronic power steering assist failed to perform as designed. The dealer informed the contact that the vehicle was not under recall and referred the contact to the manufacturer for assistance. The vehicle was not repaired. The manufacturer was made aware of the failure and confirmed that the VIN was not under recall. The approximate failure mileage was 102,000.
During driving the steering randomly locked up. Steering was not just stiff (as would happen with the conventional loss of power steering); the steering felt locked as if the ignition was turned off and the wheel turned to lock in some vehicles. Happened while driving through the city and turning corners the first two times, third time was while trying to parallel park. Locked up while turning both to the left and to the right. These three occasions happened during a 10 minute period. Unlocked similarly randomly (attempted cranking harder on the wheel, jiggling, power cycling the vehicle; no link to any of these). A few weeks prior to this trip, the steering became suddenly notchy (found hard spots in rotation of wheel that I popped over with more force) while driving ~straight on the highway, returned to normal when driving home. Then over the following weeks the wheel stopped returning to center and became stiff all the time and notchy frequently. Attempted replacing intermediate steering shaft, thinking U-joints were binding, but did not fix notchy, stiff steering. Diagnosis at mechanic revealed electronic power steering was nonresponsive to electronic communication and not responding to commands when communication was established. Replacement of power steering unit fixed problem.
Warning light appears "service advancetrac". once. Then weeks later lost power steering while driving. As a strong man had to practically use all my body weight to avoid collision while almost standing. Got it towed to a Ford dealership. Diagnosis was defective electronic steering gear. Ford had recall on this same issue by recall #14S09, but my truck was not included in recall. This is a safety issue and could have caused an awful accident. Obviously the epas steering gear is defective and vehicles with it need to be recalled before someone has a major accident. The cost was $2583 for a vehicle with only 38897 miles. This is a safety issue!!
The contact owns a 2014 Ford F-150. The contact stated while driving at various speeds, there was a vibration in the steering wheel. The vehicle was taken to an independent mechanic who informed the contact that the power control module sensor needed to be replaced. The contact called ciocca Ford of quakertown (321 S West end blvd, quakertown, pa 18951, (215) 398-6778) however, the vehicle was not diagnosed nor repaired. The manufacturer was contacted and informed the contact that the failure was not covered under NHTSA campaign number: 14V316000 (steering). The contact was concerned about driving the vehicle. The failure mileage was 31,000.
The advance track keeps flashing needs servicing has been serviced but shows nothing wrong and the steering has locked up once while sitting still could not turn the wheel and again while driving just came out of a curve all most left the highway when it went to try to straighten
The contact owns a 2014 Ford F-150. The contact stated that while driving, the vehicle loss power steering function without warning. The contact stated that the failure was intermittent. The vehicle was taken to the hammonasset Ford located at 191 boston post rd, madison, ct 06443, where it was stated that there was no recall. The manufacturer was made aware of the failure and confirmed that there was no recall. The vehicle was not repaired. The failure mileage was approximately 150,000.
Code U0212 steering wheel lost communication with steering wheel control module. I was driving and I get shaking in truck and would go no faster that 5 miles an hour. This has happened several times then I disconnected the negative battery and normally that works for 1 month
Warning light appears "service advancetrac", then lost power steering. This happened twice while driving the vehicle. Happening intermittently. Drove to Ford dealership. Diagnosis was defective electronic steering gear. Ford had recall on this same issue by recall #14S09, but my truck was not included in recall. This is a safety issue and could have caused an awful accident. Obviously the epas steering gear is defective and vehicles with it need to be recalled before someone has a major accident.
2014 F150 with 61,000 miles intermittently loses power steering. Had it at the dealership twice until the condition happened. I was told that the steering shaft is failing and must be replaced (approx. Cost $1900). Doing research I found that there was a recall on the 2014 F150 (NHTSA id 14V316000) in which the steering assist was incorrectly assembled and must be replaced. Also, the recall only includes trucks manufactured between May 26 and June 19, I'm told my truck was not manufactured during that time and I am responsible for the repair.
The contact owns a 2014 Ford F-150. The contact stated that while her husband was driving at 20 mph, the steering ceased without warning. The contact's husband drove to the residence. The vehicle was towed to Ford of montebello (2747 via campo, montebello, ca 90640, (323) 838-6920, where the vehicle was diagnosed that the power steering failed and needed ot be replaced. The vehicle was not repaired. The contact referenced NHTSA campaign number: 14V316000 (steering) as a possible solution to the failure however, the VIN was not included. The manufacturer was made aware of the failure. The failure mileage was approximately 118,000.
The contact owns a 2014 Ford F-150. The contact stated that while driving 40 mph, the steering wheel failed to turn left or right. The contact restarted vehicle and the vehicle operated as designed. The power steering electronic message was displayed on the instrument panel. The vehicle was towed bill knight Ford (9607 S memorial dr, tulsa, ok 74133) to be diagnosed. The contact was informed that the eps steering gear needed to be replaced. The vehicle was not repaired. The contact stated that the failure was like the failure stated in NHTSA campaign number: 14V316000 (steering). The manufacturer was contacted however, no further assistance was provided. The failure mileage 165,000.
I just came off the freeway on to a city street and the "service advancetrac" light came on then I lost power too my steering. I'm glad I was not still on the freeway it could have caused a bad accident.
Driving down country road when "power assist steering failure" light came on and instantly lost all power steering. Had to limp home and very difficult to maneuver vehicle.
A D V E R T I S E M E N T S
- Omaha, NE, USA