This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2014 Ford F-150. The contact stated while driving approximately 70 MPH, the vehicle experienced a loss of power steering. The "Service Advancetrac" warning light was illuminated. The vehicle was inoperable and was towed to the residence. The contact stated that two separate independent mechanics went to the residence and diagnosed that an unknown steering component needed to be replaced. The contact became aware of NHTSA Campaign Number: 14V316000 (Steering) however, the VIN was not included in the recall. The manufacturer was made aware of the failure and advised to file a complaint with the NHTSA Hotline. The approximate failure mileage was 119,000.
The contact owns a 2014 Ford F-150. The contact stated that during cold weather, the power steering failed to operate without warning. The contact initially took the vehicle to a dealer, but the mechanic was unable to service the vehicle. The vehicle was then taken to an independent mechanic where the mechanic discovered moisture inside the power steering module. The manufacturer was also notified of the failure and informed the contact that there were no recalls on the vehicle. The contact was then referred to the NHTSA for assistance. The vehicle was repaired. The failure mileage was approximately 166,000.
The contact owns a 2014 Ford F-150. The contact stated while driving approximately 3-60 MPH, the steering wheel seized. The contact stated that the steering wheel was difficult to turn. There was no warning prior to the failure. The vehicle was taken to an independent mechanic but was not diagnosed or repaired. The manufactures was notified of the failure and referred the contact to the NHTSA hotline for assistance. The failure mileage was approximately 122,000.
The contact owns a 2013 Ford F-150. The contact stated that while driving at various speeds, the vehicle experienced a loss of power steering, requiring excessive force to steer the vehicle. No warning lights were illuminated. The contact referenced the failure to NHTSA Campaign Number: 14V316000 (Steering). The vehicle was taken to a local dealer, who made the contact aware that the VIN was not included in the recall. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The approximate failure mileage was 114,000.
The contact owns a 2014 Ford F150. The contact stated while driving 60 MPH, the steering wheel loosened without warning. The contact pulled over and turned off the vehicle. The vehicle was restarted, and the vehicle operated normally. The vehicle was taken to the dealer and the contact was informed that the vehicle was experiencing failure like NHTSA Campaign Number: 14V316000 (Steering) but the vehicle was not included in the recall. The vehicle was not repaired. The manufacturer was contacted and stated that the vehicle was not included in NHTSA Campaign Number: 14V316000 (Steering) and referred the contact to the NHTSA Hotline. The failure mileage was 192,131.
- Fairborn, OH, USA
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When starting my truck I am now getting a hill descent control fault and service advancetrac.also shows a weak battery but the battery is new and has been checked okay.when you get these warnings the power steering becomes inoperable.also no turn signals work.I-??ve not been able to get it into my local ford service as of this time.if I keep switching it off and recranking the warnings go away and all is well.what I don-??t understand is why anyone would build a vehicle that would shut down your steering because of a warning that goes away. I have since read about other people having this happen while actually driving and losing steering and some power.this could be life threatening if your going about 70 miles an hour in the middle of traffic. I don-??t understand how it-??s legal to build a vehicle with this system.
The contact owns a 2014 Ford F-150. The contact stated while driving approximately 30 MPH, the power steering failed. The contact stated that the power steering assist fault message was displayed. The contact pulled off the roadway into a parking lot, stopped the vehicle, and shifted to park(P). The vehicle was turned off and restarted and the power steering functionality resumed. The contact stated that the failure had occurred one other time when the vehicle was first started. The contact stated that the steering was very rigid, but after turning the vehicle off and on, the power steering returned. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle was not diagnosed or repaired. The contact researched online and related the failure to NHTSA Campaign Number: 14V316000 (Steering). The manufacturer had not been informed of the failure. The failure mileage was approximately 106,000.
The contact owns a 2014 Ford F-150. The contact stated that while driving at an undetermined speed, the steering wheel was stiff. There were no warning lights illuminated. The vehicle was taken to the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was contacted and provided a case number and referred her to the NHTSA Hotline. The contact related the failure to NHTSA Campaign Number: 14V316000 (Steering). The approximate failure mileage was 116,000.
loss of steering while driving happen twice still able to control truck no assist come back to work once truck is turn off then back on.did not contact ford yet thaqnk you
The contact owns a 2014 Ford F-150. The contact stated that while her husband was driving 40 MPH, the power steering failed with the "Service Advance trac" message displayed on the instrument panel. The contact also stated that the brake pedal and the turn signals failed to operate as needed. The contact's husband used excessive force to steer the vehicle back to the residence. The contact took the vehicle to an independent mechanic who diagnosed the vehicle with an electrical failure that could only be repaired by an authorized Ford dealer. The vehicle was then towed to a dealer where he was given an estimate for a diagnostic test. The contact was also given an estimate for the repair. Upon investigation, the contact linked the failure to NHTSA Campaign Number: 14V316000 (Steering). The manufacturer was notified of the failure and informed her that the VIN was not included in the recall. The contact was provided a case number. The vehicle was towed back to her residence and was not repaired. The failure mileage was 185,516.
The contact's husband owns a 2014 Ford F-150. The contact stated that on two separate occasions, the power steering assist failed to operate as needed without warning. The contact stated that excessive force was needed to steer the vehicle after each failure. The dealer had yet to be notified of the failure. The contact attempted to notify the manufacturer but was unsuccessful. Upon investigation, the contact linked The failure to NHTSA Campaign Number: 14V316000 (STEERING). The vehicle had yet to be repaired. The failure mileage was unknown.
The contact owns a 2014 Ford F-150. The contact stated while driving at an undisclosed speed, the power steering assist became inoperable. There were no warning lights illuminated. The vehicle was taken to an independent mechanic who stated that the steering may lock up. The vehicle was taken to the local dealer and the contact was informed that the VIN was not under recall. The contact stated the failure was related to NHTSA Campaign Number: 14V316000 (Steering). The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.
Advanctrac service warning came up. Got Codes run they showed the EAPS had a fault. It locked up the power steering while driving down the road and cut off all electrical components in the vehicle.
I was turning into a had station and my advance trac message came on than a loud screeching noise was made and I had no power steering I looked online and it said maybe my battery terminal fuse was bad so I replaced it even though it was fine I did some.ore research and come to find out my epas gear motor went out so I had to order a replacement I asked ford about the recall and they seem to not know anything about it at the dealership so when I called ford corporate they instructed me to call back the dealership so I'm stuck going back and forth it's kinda weird there's a recall for exact thing that went out in my truck and my truck is the same year so I'm a little confused maybe ford true to sweep this under the rug and repace the trucks that came forward years ago and be done with it ohhh did Mention my truck just hit 60k miles
I was travelling down US Highway 1 when I received a dashboard warning "Power Steering Assist Fault." The steering became extremely difficult and required two hands and a lot of exertion to steer the vehicle. Fortunately I was driving straight line at the time of the failure without other vehicles in close proximity. Driver safety was definitely impacted and could have caused a loss of control. The fault has remained on, even after turning on and off the vehicle. The vehicle is with the Ford service center for diagnostics and repair. Vehicle has only 83,000 miles.
The steering went out. It felt like i had no power steering and was barely able to steer. the steering would not come back to neutral. It was almost impossible to drive. The dealer told me they get this issue a few times a week. I had to have the intermediate shaft and both tie rods replaced. I did complain to Ford who more or less said too bad
A D V E R T I S E M E N T S
- Rocky Hills, CT, USA