This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2014 Ford F-150. The contact stated that after restarting the vehicle, the message "Service Power Steering" was displayed, and the steering wheel became difficult to turn in either direction. The vehicle was taken to the local dealer who diagnosed that the electric power steering (EPS) assist unit was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer and local dealer were notified of the failure, but no assistance was offered. The contact was informed that the VIN was not included in NHTSA Campaign Number: 14V316000 (Steering). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 307,000.
The contact owns a 2014 Ford F-150. The contact stated that while driving at an undisclosed speed, the steering wheel seized. The dealer was made aware of the failure; however, the dealer informed the contact that there were no open recalls on the VIN. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure. The failure mileage was approximately 100,000.
vehicle had 65,732 when the timing chain and both turbo chargers seized costing $8,770.46. Complaining because we feel ford is at fault for this failure. engine has hardly any miles. Other Ford vehicles with many more miles had this recall but ford says mine was not covered. then under 2,000 miles later the power steering went costing $3,130.96 which was also another recall on other ford vehicles same model, same year but Ford says not mine.
The contact owns a 2014 Ford F-150. The contact stated that while driving at slow speeds, the power steering became inoperable. The contact disconnected and then reconnected the battery. The power steering fault message was displayed. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The contact linked the failure to NHTSA Campaign Number: 14V316000 (Steering) but the VIN was not included. The failure mileage was 91,000.
The contact owns a 2014 Ford F-150. The contact stated while making a right turn, the steering wheel became firm. There was no warning light illuminated. The vehicle was taken to an independent mechanic and the contact was informed that the sway bar needed to be replaced. The vehicle was repaired but the failure persisted. The dealer was not contacted. The manufacturer was contacted and informed of the failure. The contact was informed that the VIN was not under recall. The failure mileage was 88,000.
- Crawford, ME, USA
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The contact owns a 2014 Ford F-150. The contact stated that while driving at various speeds, the power steering assist failed to operate as needed. There was no warning light illuminated. The vehicle was initially taken to an independent mechanic who confirmed the power steering assist failure. Upon investigation, the contact discovered NHTSA Campaign Number: 14V316000 (Steering) which he linked to the failure. The dealer and the manufacturer were notified of the failure and informed the contact that the VIN was not under recall. The vehicle was not repaired. The failure mileage was approximately 54,000.
The contact owns a 2014 Ford F-150. The contact stated while driving approximately 70 MPH, the vehicle experienced a loss of power steering. The "Service Advancetrac" warning light was illuminated. The vehicle was inoperable and was towed to the residence. The contact stated that two separate independent mechanics went to the residence and diagnosed that an unknown steering component needed to be replaced. The contact became aware of NHTSA Campaign Number: 14V316000 (Steering) however, the VIN was not included in the recall. The manufacturer was made aware of the failure and advised to file a complaint with the NHTSA Hotline. The approximate failure mileage was 119,000.
The contact owns a 2014 Ford F-150. The contact stated that during cold weather, the power steering failed to operate without warning. The contact initially took the vehicle to a dealer, but the mechanic was unable to service the vehicle. The vehicle was then taken to an independent mechanic where the mechanic discovered moisture inside the power steering module. The manufacturer was also notified of the failure and informed the contact that there were no recalls on the vehicle. The contact was then referred to the NHTSA for assistance. The vehicle was repaired. The failure mileage was approximately 166,000.
The contact owns a 2014 Ford F-150. The contact stated while driving approximately 3-60 MPH, the steering wheel seized. The contact stated that the steering wheel was difficult to turn. There was no warning prior to the failure. The vehicle was taken to an independent mechanic but was not diagnosed or repaired. The manufactures was notified of the failure and referred the contact to the NHTSA hotline for assistance. The failure mileage was approximately 122,000.
The contact owns a 2013 Ford F-150. The contact stated that while driving at various speeds, the vehicle experienced a loss of power steering, requiring excessive force to steer the vehicle. No warning lights were illuminated. The contact referenced the failure to NHTSA Campaign Number: 14V316000 (Steering). The vehicle was taken to a local dealer, who made the contact aware that the VIN was not included in the recall. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The approximate failure mileage was 114,000.
The contact owns a 2014 Ford F150. The contact stated while driving 60 MPH, the steering wheel loosened without warning. The contact pulled over and turned off the vehicle. The vehicle was restarted, and the vehicle operated normally. The vehicle was taken to the dealer and the contact was informed that the vehicle was experiencing failure like NHTSA Campaign Number: 14V316000 (Steering) but the vehicle was not included in the recall. The vehicle was not repaired. The manufacturer was contacted and stated that the vehicle was not included in NHTSA Campaign Number: 14V316000 (Steering) and referred the contact to the NHTSA Hotline. The failure mileage was 192,131.
When starting my truck I am now getting a hill descent control fault and service advancetrac.also shows a weak battery but the battery is new and has been checked okay.when you get these warnings the power steering becomes inoperable.also no turn signals work.I-??ve not been able to get it into my local ford service as of this time.if I keep switching it off and recranking the warnings go away and all is well.what I don-??t understand is why anyone would build a vehicle that would shut down your steering because of a warning that goes away. I have since read about other people having this happen while actually driving and losing steering and some power.this could be life threatening if your going about 70 miles an hour in the middle of traffic. I don-??t understand how it-??s legal to build a vehicle with this system.
The contact owns a 2014 Ford F-150. The contact stated while driving approximately 30 MPH, the power steering failed. The contact stated that the power steering assist fault message was displayed. The contact pulled off the roadway into a parking lot, stopped the vehicle, and shifted to park(P). The vehicle was turned off and restarted and the power steering functionality resumed. The contact stated that the failure had occurred one other time when the vehicle was first started. The contact stated that the steering was very rigid, but after turning the vehicle off and on, the power steering returned. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle was not diagnosed or repaired. The contact researched online and related the failure to NHTSA Campaign Number: 14V316000 (Steering). The manufacturer had not been informed of the failure. The failure mileage was approximately 106,000.
The contact owns a 2014 Ford F-150. The contact stated that while driving at an undetermined speed, the steering wheel was stiff. There were no warning lights illuminated. The vehicle was taken to the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was contacted and provided a case number and referred her to the NHTSA Hotline. The contact related the failure to NHTSA Campaign Number: 14V316000 (Steering). The approximate failure mileage was 116,000.
loss of steering while driving happen twice still able to control truck no assist come back to work once truck is turn off then back on.did not contact ford yet thaqnk you
The contact owns a 2014 Ford F-150. The contact stated that while her husband was driving 40 MPH, the power steering failed with the "Service Advance trac" message displayed on the instrument panel. The contact also stated that the brake pedal and the turn signals failed to operate as needed. The contact's husband used excessive force to steer the vehicle back to the residence. The contact took the vehicle to an independent mechanic who diagnosed the vehicle with an electrical failure that could only be repaired by an authorized Ford dealer. The vehicle was then towed to a dealer where he was given an estimate for a diagnostic test. The contact was also given an estimate for the repair. Upon investigation, the contact linked the failure to NHTSA Campaign Number: 14V316000 (Steering). The manufacturer was notified of the failure and informed her that the VIN was not included in the recall. The contact was provided a case number. The vehicle was towed back to her residence and was not repaired. The failure mileage was 185,516.
The contact's husband owns a 2014 Ford F-150. The contact stated that on two separate occasions, the power steering assist failed to operate as needed without warning. The contact stated that excessive force was needed to steer the vehicle after each failure. The dealer had yet to be notified of the failure. The contact attempted to notify the manufacturer but was unsuccessful. Upon investigation, the contact linked The failure to NHTSA Campaign Number: 14V316000 (STEERING). The vehicle had yet to be repaired. The failure mileage was unknown.
A D V E R T I S E M E N T S
- Millwood, WV, USA