This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The brakes on my Ford F150 went out completely, while driving. The time from brake light to no brakes was about 3-4 minutes. I had to use the emergency brake to maneuver. Fortunately I was turning into a gas station. Although a recall has been created for 2013-2014 Ford F150 for the exact issue with my truck, my truck is not a part of the recall (brake master cylinder leaking into the brake booster). This is very dangerous. I had no brakes. I asked the Ford service provider if they report the issue, and the response was they do not. I am concerned that there are other drivers out there who will have their brakes go out while driving. Please review this immediately so that others will know there is a possibility their brakes could go out. I am attaching the service detail. I was told that the brake master cylinder just has a faulty part that went bad. How does that happen to a brake system? not sure what would have happened if my wife or son had been driving.
Brake fluid level low alert received while driving. Arrived at destination within one mile. Upon return to vehicle one hour later and starting vehicle and reversing out of parking spot, the brake pedal went to floor when pressed and brakes did not work. Moved gear shift to park and vehicle stopped. Towed to Ford dealer who advised that master cylinder and brake booster had failed. No external leakage occurred.
Master cylinder failed and all the fluid drained out and into the power brake booster leaving me with no brakes. I was driving down the interstate at 70 mph when the warning low brake fluid level came on, luckily I made it home before I lost all braking functions. While diagnosing the problem I could not find the source of the leak so I searched the internet and found more people with the same things happening to trucks just like mine and even some were included in a recall but when searching my VIN unfortunately it was not included.
Recall 16V345000 was done on my vehicle after 30,000 miles exact issue has returned Ford/dealership refuses to fix the failed recall fix. Vehicle stopping distance is significantly longer than before front brakes do not work at all brake pedal falls to the floor.
Was driving and came to a stop light brake warning light lit on dash and pedal went to the floor. Had to use emergency brake to come to a stop. Very carefully tool back roads home as to not have to use brakes any more than needed. Next morning found master cylinder leaking into brake booster. The F150 has 116,000 miles. If I wasn't driving this could have been a major wreck or serious injuries.
- Washougal, WA, USA
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The contact owns a 2014 Ford F-150. While driving 70 mph, the brake fluid warning indicator illuminated. The contact depressed the brake pedal, which failed to engage. The contact veered to the shoulder of the road and applied the emergency brake to stop the vehicle. When the contact turned the vehicle off and back on, it resumed normal operationg. The vehicle was taken to zeck Ford (4501 S 4th St, leavenworth, ks 66048, (800) 394-1650) to be diagnosed, but the failure could not be duplicated. The dealer stated that the brake master cylinder could possibly be the cause of the failure. The vehicle was not repaired. The manufacturer was made aware of the failure and provided case number: Cas-22333089. The failure mileage was approximately 81,000.
2013-2014 brake master cylinder leaking into the brake booster....my 2014 F150 has this same failure with 58K miles on the vehicle. It should be investigated and include this vehicle in the recall. My daughter was driving the vehicle this morning and the brake pedal went all the way to the floor when slowing to merge onto a us highway here in dagsboro, Delaware 19939. Windshield wiper/turn signal switch recall....this 2014 Ford F150 has the same symptoms as those that fall under the recall notice whereas the windshield wipers will all of a sudden come on and you cannot get it to turn off. No matter if you are moving or not this can occur sporadically without warning.
I had use the truck all weekend, it was running fine, parked it in my driveway. Started vehicle Monday morning and got a warning light saying "brake fluid low". I've never seen this light in my life, let alone since owning this truck. Pushed the brake pedal, and it went to the floor, there were no brakes. Checked the reservoir, there was no fluid. Called el cajon Ford, in ca. Told them I was having it towed in. In the meantime, got on line to research possible problems, found that there had been a recall for this exact problem. Got to the dealership and the service advisor acknowledged there had been a recall, but said he would need to inspect the truck. Called me back and confirmed this was the issue, but said my VIN was not one of the recalled vehicles. Same parts, same problem, but not covered. I called Ford customer service and waited two days for them to determine they were not going to cover this problem. This is a factory defect, not to mention a safety hazard, that is acknowledged by Ford, and they are not standing behind it. Was told it was only certain VIN made in certain plants. It's the master cylinder, that most likely made by one manufacturer and ships to all Ford plants,
Master cylinder dumping brake fluid into brake booster causing vehicle to have no fluid in resivor and no brake pedal. There was a recall on some 2014 models. Dealer who repaired mind said there is no open recall. I dont know if this was repaired before. This happened on highway 408 in Florida. Orlando area.
While driving to work I got a warning engine in my truck that indicated I had a problem with my brakes. I took it straight to an independent mechanic who diagnosed the problem. All of the brake fluid had leaked into the brake booster and had been burnt off in the engine. He told me that there was a recall, but I would have to check with Ford. I took the truck to the dealership I purchased it from and was told that even though I had experienced the exact failure described in recall#16V345000, and even though my truck is the exact make & model included in the recall that my VIN was not included and therefore would not be covered under the recall. My truck is 5 years old and only has 42K miles on it. Ford is offering to replace the master cylinder & brake booster for a cost of $1032 +tax. With an independent mechanic's diagnosis and Ford service departments same diagnosis that the failure and the make & model are identical, I do not understand why my truck is not covered under the recall and request a further investigation as to why Ford is not responsible for the replacement of the failed components.
While driving the driver was driving on the interstate, the car in front of him stopped. When the driver went to apply his brakes, the pedal went to the floor and he had no control of the brakes. He was able to avoid collision by pulling to the side of the road. The truck had to be towed to a dealership to be repaired. It was determined the brake booster and master cylinder failed and required replacement. Although we have several other 2014 F-150S that were included in recall 16S24, this one, we were told, was not. However, I believe it should have been.
After taking a 100 mile trip truck was parked for 24 hours. As I started vehicle information screen showed a low brake fluid level and a brake warning light on. After exploring the master cylinder was extremely. After examining all brake lines and the ground for leaking fluid ther was none/wet spots any where.I went to a care store with a different vehicle I added 12 fluid ounces of dot 4 brake fluid. After testing the brakes depressing the brake pedal 4 or 5 times the pedal stayed very soft and depessed all the way to the floor. Once again the master cylinder was empty of fluid wit absolutely no oil visible on the truck or on ground.had vehicle towed to a repair facility. I was told by the mechanic that master cylinder fail and all fluid accumulated in the booster pump. I am aware the Ford has recalled 2013/2014 ff-150 with the 3.5 engine for the same problem..
With 56000 miles on the vehicle, lost all brake fluid. Attempted to drive and found almost no effective braking was possible. Low brake fluid level came on just prior to parking the truck, brakes seemed normal. When I went to leave parking spot a few hours later, the brake pedal went to the floor.
The contact owns a 2014 Ford F-150. While the vehicle was parked in the carport, the contact noticed that the rear passenger side tire was flat. The contact called roadside assistance to the house and they determined that the lug nuts were severely rusted and four of them had to be broken in order to have the spare tire installed. The vehicle was driven to vicksburg Ford Lincoln (2431 N frontage rd, vicksburg, ms 39180), but the refused to repair the vehicle because the lug nuts were severely rusted. The vehicle had to driven back to the contact's residence and repaired by an independent mechanic. In addition, the contact heard a noise coming from the rear wheels while driving. The vehicle was taken back to the same dealer where it was diagnosed that all four wheels and the rotors, brake pads, and ball joints needed to be replaced due to rust and corrosion. The manufacturer was not notified of the failures. The vehicle was not repaired. The approximate failure mileage was 63,000.
Found the brake fluid to have suddenly leaked and lost complete control of the car's brakes system while driving. Extremely dangerous and almost had the truck roll into a busy intersection while driving on a downhill street. No modifications have been performed to the truck's brake system and truck has been with low mileage (36000~). took it to my local Ford dealer to fix and the same issue occurred that same week.
The contact owns a 2014 Ford F-150. While driving approximately 40-50 mph, the vehicle vibrated uncontrollably. The vehicle was taken to crown Ford (located at 256 swain St, fayetteville, nc 28303, (910) 920-9614) where it was diagnosed that the driveshaft needed to be replaced, and the brake calipers, rear brake drums, front brake pads, and front brake rotors needed to be resurfaced. The vehicle was repaired; however, the failures were still evident. The manufacturer was not notified of the failures. The approximate failure mileage was 158,000.
After pulling out of the parking lot of the place we stayed and driving 1/2 mile on a 2 lane road, I attempted to pull over at a gas station for gas before getting onto the interstate. I noticed the brake pedal was very spongy and braking was barely responsive. The pedal was pressed to the floor and then the check brakes indicator message dinged on the truck's info display as I was slowly able to pull into the gas station. After using the E-brake to assist in bringing the truck to a stop, I placed the truck in park and raised the hood. I checked the brake fluid reservoir level and it was well below the minimum line and was close to completely empty. I crawled under the vehicle to visually inspect for leaks of any kind from the brake lines following them up to the brake booster and brake master cylinder with no presence of any leaking brake fluid. I added a total of 2 quarts of dot 4 brake fluid to the reservoir in the hopes that maybe the system was just low somehow. I drove the truck back to the park we had just left only a little over a half mile away and parked the vehicle as the braking was still greatly diminished. As it is the weekend, I have been unable to get the vehicle serviced. I have called the Ford recall help line and was told that my truck was not included in the 2013-2014 F150 vehicle recall even though it is the 3.5 ecoboost model and was built using the identical brake components that were recalled by Ford. Based on the description of the brake master cylinder failure conditions indicated in the 16S24 Ford recall and the conditions I am experiencing with my vehicle's brake failure, I am confident these conditions are related and the brake master cylinder has failed flooding the brake booster with brake fluid.
The contact owns a 2014 Ford F-150. While driving 2 mph, the vehicle failed to stop when the brake pedal was depressed to the floorboard. The contact had to apply the emergency brake to stop the vehicle. Upon investigation, the contact associated the failure with NHTSA campaign number: 16V345000 (service brakes, hydraulic). The vehicle was towed to ken grody Ford carlsbad (located at 5555 paseo del norte, carlsbad, ca 92008, (760) 438-9171) to be diagnosed, but the cause of the failure could not be determined. The vehicle was towed to an independent mechanic who replaced the master cylinder. The vehicle was not diagnosed. The manufacturer was notified of the failure. The failure mileage was 20,000.
A D V E R T I S E M E N T S
- Austin, TX, USA