This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
On a trip, September 20th going to the smoky mountains, our 2013 Ford F-150 pickup truck suddenly lost power. We were on mile marker 295 eastbound on interstate 40, in the left side passing lane going about 55 mph up a hill. The engine stopped with no warning. The dash screen flashed a picture of a wrench and then said "low oil pressure." The oil pressure gauge showed no pressure. I thought the engine had blown. As I tried to navigate to the right side of the road, while on a hill, many semi-trucks slammed on their brakes trying to avoid my truck pulling a 5th wheel trailer. We miraculously avoided a possible major accident. Ultimately we learned it was a small $0.50, number 27, 20 amp fuse to the fuel pump that caused the engine to stop. We were stuck on the side of the road for 2 hours until we could get a tow truck for both our truck and 5th wheel. Ford is aware of fuse 27 (for fuel pump) frequently melting. They even have a relocation kit to move the fuse when it melts due to overheating because of its location. In our case this nearly caused an accident involving semi trucks.
On first occurance, truck was in motion on highway. Vehicle lost power, gages zeroed out and engine light came on. Pulled over nad restarted vehicle and it ran fine and engine light cleared. Multiple loss of power occurances. Does not throw a code when diagnostics are ran. Tonight, when merging onto the interstate, while accelerating, truck lost all acceleration, all gauges stopped working and engine light came on. Restarted the truck, gages did not start working unitl truck was turned off a second time but the truck was driveable. Engine light did not clear.
When backing up, my rearview sensor did not sound and we hit a palm tree, which damaged the tailgate, sensor (more than already). Normally, this backup sensor will sound when anything is in the way or even close. This did not happen.
Battery voltage light kept coming on, truck engine died while slowing down on highway to exit. Restarted after sitting briefly.. when trying to start on another day, starter would spin but wouldn't start. After dealer changed battery and alternator, problem continued. Brought back to dealer. Noted melted fuse for fuel pump relay. Installed kit to reposition fuse and wire for fuel relay pump.
Radio stops working causing the hands free phone, clock, and everything on the microsoft sync control panel to stop working. First time the vehicle was moving. The second time it was stationary. Dealer suggested disconnecting the battery to reset everything which worked for about a week then continues to do the same thing.
- Guthrie, OK, USA
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The contact owns a 2013 Ford F-150. When the accelerator pedal was depressed, the vehicle failed to pick up speed and stalled. The contact had to coast the vehicle over to the side of the road and restart the vehicle. The second time the vehicle stalled while driving over 50 mph, and the oil indicator illuminated. The vehicle was unable to be restarted after coasting over to the side of the road. The vehicle was towed to a dealer (levittown Ford, llc, 3195 hempstead turnpike, levittown, NY 11756, (866) 421-1288) who replaced the fuse and re-wired the fuse box per a tsb. The vehicle was repaired. The manufacturer was notified and stated that they would follow up with a response within 48 hours. The contact wanted to know why a tsb had been issued and if the dealer stated this was a known issue, but there was no recall issued yet by the manufacturer. The approximate failure mileage was 19,600.
Fuse melted to junction box causing truck to shut off while driving and power steering to go out. Truck would not restart and would turn over but would not stop even when key was not being turned. Traction control came on at the same time power steering went out going around a corner posing a serious safety issue and almost causing a wreck. Took truck in to get serviced and was told this is a manufacturer problem and that they have had this same issue multiple times.
While driving up hill on the highway at 60 mph, the vehicle completely lost power, power steering included and shut down. While parked in my driveway (head in and at a slight grade) the vehicle would not start. Please log onto the following site for several other people this is happening to or google it. This is an extreme safety issue and should be recalled. Ford issuing a bulletin (not publicly) and expecting their customers to pay for this issue is ridiculous. A recall should be issued before someone is killed while traveling on a highway at high speed and loses the ability to control the vehicle.
While driving down the highway, the vehicle flashed service advance trac, down hill descent control fault, trailer brake module fail and a couple more codes. All electonics in vehicle went blank, including all controls/gauges. Before doing so, last code read, shift to park. Almost caused me to have an accident, because the power steering went out and nearly pulled me into another vehicle. The acceleration is bad too, feels like it is not firing all cylinders again. Have already taken in for a number of issues, including crankshaft sensor issues(was losing power to driveline); brakes locking up (have replaced the rotors and pads six times and last time I replaced both calibers as well; front axles and bearings replaced. As well as, blinkers no longer work. When the first issues arose, problems have continued since, like I said have taken it in at least 6 times to a dealer and once to an independent mechanic. At first the problems were covered by warrenty, now they are not, there is only 99,000miles on the truck and has been in shop at least 6 times and is only 4 yrs old. Not sure what to do, as the problems resemble recall issues, but dealership says they aren't part of any recalls. Concerned for my safety on the road. The truck is now not driveable!!!
Now the second time in and the truck doesn't even have 50K miles on it. Truck would turn over but not start and left my wife and kids stranded in a parking lot where I had to go get them. It's hot as heck in June/July in Texas so I know it isn't a cold weather start thing. Researching online we are not the only ones with this problem. Eventually leaving it there and messing with the key and ignition switch I'm assuming it started after a few hours. The truck was not over heated.
Made a turn at an intersection with my kids and my F150 ecoboost lost power. I thought we were gonna get hit. I have had my 2013 F150 into the local Ford dealership 3 times for this issue. They tell me to drive it they are waiting for a new computer program from Ford. Engine lite has been on for a month or more. Dealership keeps giving it back. Waiting on program. Vehicle I feel is not safe.
I excelerated from a stop, suddenly my check engine light started to flash and I started to lose power and acceleration. My vehicle then began to shudder, I let off the accelerator pedal and moved to the side of the road. After about a minute the engine light turned itself off and the full power came back to the truck.
As I am driving the 2013 Ford F-150 raptor 6.2L the gears seem to be off, if I am driving only 30mph the gear is at 6. also the more dangerous and scary thing is that it shifts down without any warning, I was traveling about 35mph and the gear seem to shift down to 1 locking my rear tires and making me skid almost causing the vehicle behind me to run into me. The tires locked almost as if I put the brakes on. I'm glad I was only going 35mph but what if I'm going 80, this would be a more dangerous and scary scenario. It also happened when I turned on to a street and as I started to accelerate it dropped my gear to 1, locked my wheels and acted like it didn't want to shift or accelerate, I pulled off to the side of road, I sat there for a few minutes wondering what happened and went on my way nervous if it will happen again, which it didn't and made it home. Next day I took to Ford and they said they cant duplicate the issue so there is nothing we can do. This is scary, I don't fell safe with me and my son in this vehicle. What could be causing this dangerous situation? what is my next opposition to get this fixed. Thank you
My local Ford dealership is charging me $2000 for a steering gear that the internal module went bad. From my research, this is a very common issue with the 2013 model and is a recall on the 2014 model. Its an incredibly dangerous situation when it happens. You completely loose power steering and get 3 separate warnings on the dash. I came within inches of hitting another vehicle in a parking lot yesterday. Problem is, its sporadic, you never know when its going to happen. I called Ford and they, basically, told me its not a recall because there wasn't significant "injury or loss of life" from this issue....but, I guess there was on the 2014 and up models... this is outrageous!! this needs to become a recall immediately! hope you guys can look into this and, hopefully, save the lives that Ford is needing in order to fix this issue. [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).'
While driving the vehicle at normal speeds & operating the air conditioner blower motor on low speed, the driver of the vehicle noticed smoke coming from the below the dash board on the passenger side of the vehicle. As the smoke progressed, the driver soon observed flames and melting plastic dripping off of the HVAC box. The driver immediately pulled over, opened the [passenger door and extinguished the flames with a 10 bac fire extinguisher. When the vehicle was brought into the mesa county fleet repair facility, we noticed the heat source originated from the blower motor and resistor area of the HVAC box. The electrical wiring has melted insulation and no fuses appear to have burned.
Fuel pump fuse melted while on highway at approximately 60mph, causing sudden deceleration and loss of power. Check engine light came on. I was able to barely get off the freeway to the shoulder. Had to be towed to dealership. This is a dangerous design defect and the incident could easily have resulted in a bad accident.
A D V E R T I S E M E N T S
- Springfield, MO, USA