This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
While driving up hill on the highway at 60 mph, the vehicle completely lost power, power steering included and shut down. While parked in my driveway (head in and at a slight grade) the vehicle would not start. Please log onto the following site for several other people this is happening to or google it. This is an extreme safety issue and should be recalled. Ford issuing a bulletin (not publicly) and expecting their customers to pay for this issue is ridiculous. A recall should be issued before someone is killed while traveling on a highway at high speed and loses the ability to control the vehicle.
While driving down the highway, the vehicle flashed service advance trac, down hill descent control fault, trailer brake module fail and a couple more codes. All electonics in vehicle went blank, including all controls/gauges. Before doing so, last code read, shift to park. Almost caused me to have an accident, because the power steering went out and nearly pulled me into another vehicle. The acceleration is bad too, feels like it is not firing all cylinders again. Have already taken in for a number of issues, including crankshaft sensor issues(was losing power to driveline); brakes locking up (have replaced the rotors and pads six times and last time I replaced both calibers as well; front axles and bearings replaced. As well as, blinkers no longer work. When the first issues arose, problems have continued since, like I said have taken it in at least 6 times to a dealer and once to an independent mechanic. At first the problems were covered by warrenty, now they are not, there is only 99,000miles on the truck and has been in shop at least 6 times and is only 4 yrs old. Not sure what to do, as the problems resemble recall issues, but dealership says they aren't part of any recalls. Concerned for my safety on the road. The truck is now not driveable!!!
Now the second time in and the truck doesn't even have 50K miles on it. Truck would turn over but not start and left my wife and kids stranded in a parking lot where I had to go get them. It's hot as heck in June/July in Texas so I know it isn't a cold weather start thing. Researching online we are not the only ones with this problem. Eventually leaving it there and messing with the key and ignition switch I'm assuming it started after a few hours. The truck was not over heated.
Made a turn at an intersection with my kids and my F150 ecoboost lost power. I thought we were gonna get hit. I have had my 2013 F150 into the local Ford dealership 3 times for this issue. They tell me to drive it they are waiting for a new computer program from Ford. Engine lite has been on for a month or more. Dealership keeps giving it back. Waiting on program. Vehicle I feel is not safe.
- Brunswick Hills, OH, USA
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I excelerated from a stop, suddenly my check engine light started to flash and I started to lose power and acceleration. My vehicle then began to shudder, I let off the accelerator pedal and moved to the side of the road. After about a minute the engine light turned itself off and the full power came back to the truck.
As I am driving the 2013 Ford F-150 raptor 6.2L the gears seem to be off, if I am driving only 30mph the gear is at 6. also the more dangerous and scary thing is that it shifts down without any warning, I was traveling about 35mph and the gear seem to shift down to 1 locking my rear tires and making me skid almost causing the vehicle behind me to run into me. The tires locked almost as if I put the brakes on. I'm glad I was only going 35mph but what if I'm going 80, this would be a more dangerous and scary scenario. It also happened when I turned on to a street and as I started to accelerate it dropped my gear to 1, locked my wheels and acted like it didn't want to shift or accelerate, I pulled off to the side of road, I sat there for a few minutes wondering what happened and went on my way nervous if it will happen again, which it didn't and made it home. Next day I took to Ford and they said they cant duplicate the issue so there is nothing we can do. This is scary, I don't fell safe with me and my son in this vehicle. What could be causing this dangerous situation? what is my next opposition to get this fixed. Thank you
My local Ford dealership is charging me $2000 for a steering gear that the internal module went bad. From my research, this is a very common issue with the 2013 model and is a recall on the 2014 model. Its an incredibly dangerous situation when it happens. You completely loose power steering and get 3 separate warnings on the dash. I came within inches of hitting another vehicle in a parking lot yesterday. Problem is, its sporadic, you never know when its going to happen. I called Ford and they, basically, told me its not a recall because there wasn't significant "injury or loss of life" from this issue....but, I guess there was on the 2014 and up models... this is outrageous!! this needs to become a recall immediately! hope you guys can look into this and, hopefully, save the lives that Ford is needing in order to fix this issue. [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).'
While driving the vehicle at normal speeds & operating the air conditioner blower motor on low speed, the driver of the vehicle noticed smoke coming from the below the dash board on the passenger side of the vehicle. As the smoke progressed, the driver soon observed flames and melting plastic dripping off of the HVAC box. The driver immediately pulled over, opened the [passenger door and extinguished the flames with a 10 bac fire extinguisher. When the vehicle was brought into the mesa county fleet repair facility, we noticed the heat source originated from the blower motor and resistor area of the HVAC box. The electrical wiring has melted insulation and no fuses appear to have burned.
Fuel pump fuse melted while on highway at approximately 60mph, causing sudden deceleration and loss of power. Check engine light came on. I was able to barely get off the freeway to the shoulder. Had to be towed to dealership. This is a dangerous design defect and the incident could easily have resulted in a bad accident.
This has happened more than once driving on the highway 65 mph automatic transmission suddenly shifts into first gear all lights on rear end squelling, completely no control over vehicle, dangerous, dangerous
At 36,100 mile I reported that the 1) rear window defroster worked intermittently. The problems have grown now to include 2) the digital temperature display is stuck at a constant 55'. 3) the front windshield defroster does not operate - at all. 4) the heater does not work - at all. Items 2-4 all occurred within the last 2 weeks and remain defective as of 4/11/17
The contact owns a 2013 Ford F-150. While driving approximately 60 mph, the vehicle stalled and the check engine warning indicator illuminated. The vehicle restarted after one attempt, but the failure recurred several times. The vehicle was taken to the dealer where it was diagnosed that the rubber boot needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 29,000.
Rear window exploding after using defrost. After turning on rear window defroster, I heard a loud pop and found that the back window had shattered. After reading multiple instanes online of this happening, I beleive this should be a recall issue. Ford is aware of the issue and wants to do nothing about it. If a child was seated in the seat when this happened, there would be pieces of glass all over them.
While driving down the highway, the vehicle flashed service advance trac, down hill descent control fault, trailer brake module fail and a couple more codes. All electonics in vehicle went blank, including all controls/gauges. Before doing so, last code read, shift to park. Almost caused me to have an accident, because the power steering went out and nearly pulled me into another vehicle. The acceleration is bad too, feels like it is not firing all cylinders again. Have already taken in for a number of issues, including crankshaft sensor issues(was losing power to driveline); brakes locking up (have replaced the rotors and pads six times and last time I replaced both calibers as well; power steering has been replaced once before, front axles and bearings replaced. As well as, ac problems. When the first issues arose, I was told by service tech at dealership I needed a new engine, (later he completely denied telling me this) instead they fixed some things and gave it back to me. Problems have continued since, like I said have taken it in at least 6 times to a dealer and once to an independent mechanic. At first the problems were covered by warrenty, now they are not, there is only 78,000miles on the truck and has been in shop at least 6 times and is only 4 yrs old. Not sure what to do, as the problems resemble recall issues, but dealership says they aren't part of any recalls. Concerned for my safety on the road.
Had the engine studded and drop a cylinder, this is an ecoboost motor, the check engine light started to flash while running rough.it happened as I was passing a tractor trailer on the highway, as I got around him another trailer was coming on behind me, this is when it dropped a cylinder, the trailer almost ran over me.this is a problem with this truck I found out once I did some research, Ford needs to do something about this before someone gets hurt or killed.I called the dealer the first time this happened, as far as the studded and he said bad gas keep driving it(59,500 mls). It happened again at 61,381, took to dealer and they did a tsb 14-0017 reprogram, this worked for about a week then it happened again, took it to the dealer 61850mls, they couldn't get it to do it, I picked it up and 20 miles later it did it again, I got it on video this time so theres no questions, seems as though they know about it but are blowing it off, let me get outside warranty then take a look at it.let me tell you if it happens again, and my family gets hurt I will own Ford !!!! thanks for you time.
Extreme loss of power when accelerating, and violent engine vibrations during the process, lasting for about one minute and then everything goes back to normal operations. This is extremely unsafe and dangerous given the situation.
A D V E R T I S E M E N T S
- Cudjoe Key, FL, USA