This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Rear window defroster works intermittently. After doing research and reading many forums I learned there is a contact in rear window that has shorted out and caused many rear window sections to pop and shatter the glass. When I turn my rear defrost on most of the time it doesn't work but when it does I am afraid the glass will break like it had for so many others. This had also caused me not to use it when my kids are in the truck.
Discovered my rear defrost was not working one morning, brought the truck to my local Ford dear where I purchased the truck. Was informed that there was a short in the rear window glass and it needed to be replaced.
Power rear middle window shattered when truck was sitting still in parking lot. Rear window defroster was on while driving truck. Windshield wiper come on every twenty seconds with switch in off position
The contact owns a 2013 Ford F-150. While making a turn at approximately 40 mph, the vehicle stalled and the check engine light illuminated. The vehicle resumed normal operation shortly after the failure. The manufacturer was made aware of the failure. The failure mileage was 22,000.
The contact owns a 2013 Ford F-150. While driving at an unknown speed, the vehicle stalled. The vehicle was able to restart; however, the failure immediately recurred. The failure occurred intermittently. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 53,000.
- Crossroads, TX, USA
Search CarComplaints.com for these popular complaint phrases...
Vehicle hesitation with jerking and loss of momentum when lightly accelerating at speeds between 60 mph and 70 mph when hot. Dealer determined this was caused by the spark plugs and boots and changed them out at 48K miles. Dealer maintenance book lists changing out the spark plugs and boots at 100K miles which a gross underestimated maintenance schedule. This is miss leading to the buyer for expected repair costs and dangerous for the owner while on the road and dangerous to other motorist because of the unexpected loss of momentum and jerking of the vehicle.
I had just exited the freeway and was at a red light when the truck message board read shift to park, I did that and the truck basically shut down, flashing both a service advancetrac message as well as a start system fault message. The hazard lights would not work nor any signal in the vehicle, the radio, dome lights worked but the keyless remote keys were not working. So we called Ford roadside assistance and was stuck on the bottom of a freeway off ramp for 3 hours with no hazard lights functional I had to pop the hood and open my driver side door and stand outside of the truck to let other drivers know we were stalled it was a very nerve racking experience I'm just thankful nobody hit us as were basically just sitting ducks at the bottom of a busy freeway off ramp. Please fix this issue before some one gets killed.
The back right drivers side rear window shattered due to the wiring or the rear window defroster.this has happened twice on 12/10/14 and 3/27/15.this is a known defect that Ford has not addressed yet.
The contact owns a 2013 Ford Ford F-150. While driving approximately 15 mph, the vehicle stalled without warning. After shifting into the neutral position, the vehicle restarted and resumed normal operation. The failure recurred five times. The vehicle was taken to the dealer twice for diagnostic testing. A flash update was performed on the cpu each time the vehicle was taken to the dealer; however, the failure persisted. The manufacturer was notified. The approximate failure mileage was 300.
My first incident on my truck was total loss of power steering with no warning, dealer said it was electrical issue. Next was stopped at a light and my rear window shattered, glass company said they have done a ton of these and was due to a short in rear defrost causing the window to shatter" Ford dealer stated they didn't know if it would be warranted that send in S photo to Ford to be determined warranty or not "
My 2013 Ford F150 has had two dead batteries since I purchased in July of 2013 brand new. The first one happened Nov of 2014, they put in a new battery and the second in Feb 2015 Ford dealer can't seem to find anything wrong so they basically just put in a new battery, currently 15K miles.., but there is a power draw somewhere. This can leave me and my family stranded some where, not safe!
Vehicle would repeat law battery message. Took to dealer battery tests good. Vehicle would sometimes die overnight with a no start condition in mourning. 6 dealer visits and one new battery, "no problem found" from dealer. This vehicle could strand you at any time. I have a open case from Ford but problem continues.
I started my truck with remote start to warm up when I got in truck I turned the rear defrost on and my drivers side back glass shattered temperature out was 42degrees truck was in garage my little girl was in car seat in the middle what if glass would have gotten it her eyes just glade it shattered and didn't blow up.
Using the factory remote, I started the 2013 Ford F150 for first time of the day 12/18/14 and entered vehicle 5 minutes later. Put key in column ignition. Did not touch any controls. With the transmission still in park, a very loud noise occurred. One section of the rear window / backlite had shattered top to bottom, edge to edge. The outdoor temperature was 24F, the heat setting was 67F. Vehicle was backed into driveway with garage behind. Nothing could have hit the window from the outside and the vehicle hadn't moved, yet the glass practically exploded. There are dozens of very similar experiences shared on several internet forums involving years 2010 forward of the same model truck -- same generation. Ford has not created a tsb and there isn't a recall, and Ford has made no indication that they will do anything about it. They referred me back to a dealer to document the damage. Local Ford dealer told me afterward that the rear window defrost turns on automatically with the remote start feature. Now driver visibility is obscured and I'm concerned about the safety of the electrical heating element. Reportedly fires have occurred with this situation. I won't be using the rear defrost under any circumstances -- even in northern Illinois, in the winter. It seems most owners have been denied warranty claims because Ford stated the damage was to glass, which isn't covered under the warranty. The glass isn't the problem, its the evidence. Ford said it is up to the dealer to determine if the damage is due to a manufacturer's defect to get replacement under warranty. The dealer service manager told me they submit a warranty claim with photos to Ford which will either approve or deny the claim. The dealer quoted $800 installed to replace the entire backlite assembly. The two different stories are troubling. I'm already preparing myself for the run-around.
Rear defogger overheated and shattered rear glass window. Rear window eventually started to fall out. This is a real safety issue in bad weather. Ford has no recall as of today and a lot of these rear windows are being shattered.
Vehicle sputtered and stalled while slowing down on freeway. After towing to dealer, dealer could only find loose battery cable. 2 days later engine stalled again while accelerating on freeway with same symptoms. Vehicle will not start and is with dealer who initially said no issues can be found. Vehicle symptoms match description of "limp mode".
Upon turning off the ignition the starter kicked on and wouldn't stop. Got truck out of garage. It died in the driveway. Saw smoke and sparks. Opened the hood and saw a small fire under the engine block. Called fd but had it out by the time they arrived.
My 2013 Ford F150 XLT began flashing a warning saying service advancetrac. Then it immediately begins flashing shift to park. The truck then begins to downshift causing a rapid slowing of the truck.. when I get to the side of the road to stop I hear metal on metal grinding noises from the engine compartment that I believe is the transmission trying to shift to park... the truck then loses all blinkers and flashers as well as all lighting on the instrument panel. I was able to drive it to a safe location off the road this time.. the truck randomly continues this and its been in the shop several times and they say nothing is wrong with it. I finally got fed up and began video of the dash display in order to document my safety and problems. This truck is 9 months old and has 14000 miles on it. It has done it again and all electrical systems would not reboot and left me stranded for a long time. We have been driving on I95 at 75mph during holiday traffic and it happened again and we literally thought we would be killed because cars had to slam on brakes to avoid our disabled car. It was even scarier since my 6month old daughter was in the vehicle then.we are at a loss because Ford has completely ignored the problem and just assumes I will stop making them fix this at some point. I'm in a 1 car family and bought this to accommodate my new baby and have her a safe ride...this problem is dangerous and it is going to hurt or kill someone if its left unaddressed. [xxx] at jim hudson Ford service has told me he knows its something wrong with it but Ford will not allow him to fix it under the warranty terms for new trucks. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
2013 Ford F-150. Consumer writes in regards to airbag system, cruise control system and other electrical issues. The consumer stated he returned the vehicle to the dealer twice, for the issues. The dealer failed to identify any electrical faults in the air bag system. A month later, during service on the air bags, the horn failed to operate.
Since approximately 5700 miles, when I take long trips in the vehicle (30+ miles), the TPMS light will come on with a message saying "tire pressure sensor fault." If I continue driving the light will eventually turn off and occasionally come back on in the trip. The light has always come on at freeway speeds. The truck has been brought into the service department multiple times without any guaranteed fix. The service department did replace a faulty, non-responsive TPMS sensor, but the problem continues. The issues usually occurs at night, but has happened in the daytime.
A D V E R T I S E M E N T S
- Bartlett, IL, USA