This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
We are having downshifting issues and the speed is randomly changing. The truck came to a stop while still driving. The speedometer doesn-??t reflect accurate to the truck speed.
The contact owns a 2013 Ford F-150. The contact stated while attempting to drive from a complete stop, the accelerator pedal was depressed, but the vehicle failed to respond. The power train warning light was illuminated. The contact stated that the transmission was stuck in 5th gear. The contact stated that he turned off and restarted the vehicle. Additionally, the contact turned the ignition key in the ignition switch until the vehicle responded. The contact stated that the failure had been recurring, and the vehicle failed to shift into the intended gear while driving. The vehicle was taken to the dealer, where it was diagnosed that the transmission molded lead frame had failed and needed to be replaced. The dealer related the failure to TSB Number: 16-0008; however, the part was on backorder. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 137,000.
**Known Ford recall for this exact issue not attached to my VIN***. While driving (9/20/23) on the highway, a wrench illuminated on my dash, odometer went blank, speedometer went to zero, vehicle attempted to accelerate and struggled to shift; shortly after my wheels locked up then released reducing my speed to about 30 mpg within a short period of time (left skid marks on the highway). I nearly got hit by multiple vehicles. I pulled off the highway and restarted my vehicle. The issue did not immediately return until I began driving. Same indications but I was able to drive a few miles to a Ford dealership. Diagnostics will occur tomorrow morning. Suspected cause is a failed transmission output speed sensor for 6-speed automatic transmission which could automatically shift you into first gear resulting in a loss of vehicle control, increasing the risk of a crash (from a FORD website). For Managment: (great training opportunity) I filed this complaint with your customer service via a phone call. The agent was very rude and hard to talk to. She frequently asked me questions and then would cut me off without letting me answer. If the call was recorded, please listen to it. At the end of the call I informed her of her behavior but she did not reply and hung up. I am filing this report because I am not sure she will submit mine.
The contact owns a 2013 Ford F-150. The contact stated while driving 65 MPH, the vehicle failed to accelerate as intended. The power train and air bag warning lights were illuminated. The vehicle was taken to a dealer but was not yet diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 107,000.
The contact owns a 2013 Ford F-150. The contact stated while driving 65 MPH with the cruise control activated, the RPM decreased, and the vehicle decelerated to 15 MPH in first gear. There was a red wrench symbol displayed momentarily during the failure. The contact coasted to the side of the road and restarted the vehicle. The contact continued driving without the cruise control activated. On another occasions, while driving approximately 50 MPH with the cruise control activated, the failure recurred. The vehicle was taken to the dealer to be diagnosed. The contact was informed that the transmission molded lead frame was defective and needed to be replaced. The vehicle was repaired. The contact learned that the failure was related to NHTSA ID Number: 10201087 (Power Train) however, the failure mileage had been exceeded. The manufacturer was made aware of the failure. The approximate failure mileage was 98,000.
- Andover, KS, USA
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The contact owns a 2013 Ford F-150. The contact stated that while traveling at 48 mph, the vehicle downshifted to first gear. The driver was able to pull over, shift to park, and continue driving to her residence. The vehicle was taken to an independent mechanic, who was unable to duplicate the failure. The contact called the dealer, who informed her there was no recall coverage. The vehicle was not diagnosed or repaired. The contact stated that the failure was related to NHTSA Campaign Number: 19V433000 (Power Train) however, the VIN was not included. The manufacturer was contacted and referred her to NHTSA. The failure mileage was approximately 121,000.
The contact owns a 2013 Ford F-150. The contact stated that while driving at an undisclosed speed, the transmission became inoperable. The contact stated that the vehicle independently accelerated with the transmission stuck in first gear. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and informed the contact that the warranty for the vehicle had expired. The failure mileage was unknown.
My 2013 Ford F-150 recently began experiencing transmission shifting problems. As I accelerated from a dead stop, the transmission would not shift out of first gear. The only short term remedy was to pull over to the side of the road, turn off the ignition, wait for 60 seconds and restart the engine. This worked sometimes, sometimes not. I understand there had been a 2011 thru 2013 Ford F-150 transmission recall in 2019 for identical circumstances. I submitted my VIN to check on whether it had been recalled, only to find it was not among those listed, even though the faulty shifting circumstances were identical to descriptions in the 2019 recall matter. A visit to the local Ford dealership left me without an answer, as I was told they currently had no transmission mechanic. Out of an abundance of caution, I took the truck to a local transmission repair service with a description of my problem and request for an evaluation. The service request resulted in confirmation of a faulty speed sensor, which yielded a fault code of PO722-00 (Output Shaft Speed Sensor Circuit No Signal). The Lead Frame was replaced as a result. Again, I believe my circumstances were identical to those being reported by other 2011 to 2013 Ford F-150 truck owners, on or before the 2019 recall, yet my VIN did not match the recall order. I'm sending along this description of my circumstance, requesting consideration for inclusion of my VIN as part of the 2019 recall of 2011-2013 Ford F-150 with this faulty Speed Sensor/ Lead Frame issue.
I believe the power train is defaulting. It is available for someone to look at if they come to us, as it is not drivable. The safety of my family and other drivers on the road is at high risk, as the truck shuts off while driving at any given moment without warning. The problem has been ongoing ever since we had the transmission software recall issue, "fixed." We have taken the truck back to the Ford manufacturer, Airport Ford in Florence, Kentucky, twice, with no help of getting the issue resolved. The wrench light came on before the problem started. We looked into that by taking it to Airport Ford in florence Kentucky. The issue is still ongoing and we are currently no longer driving the vehicle as it will no longer stay running. This has been going on since we had the truck fixed due to a recall notice we received in 2019 or 2020. I would love to keep the truck and have the issue resolved as it is the only vehicle we own.
The contact owns a 2013 Ford F-150. The contact stated that while driving approximately 40-?"45 MPH, the vehicle downshifted from fifth gear to first gear and the vehicle came to a stop. The driver was able to pull over. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, who retrieved an unknown DTC code and referred the contact to the local dealer for assistance. The vehicle was towed to the local dealer, where the vehicle was repaired under NHTSA Campaign Number: 19V075000 (Power Train). The manufacturer was not contacted. The failure mileage was approximately 165,000.
The vehicle instrument panel stops working and the vehicle downshifts into first gear. Remains there until you can pull over and turn it off. Sometimes after turning off the engine you can get it to shift properly. Sometimes not
The contact owns a 2013 Ford F-150. The contact stated that while driving approximately 70 MPH, the transmission downshifted and locked the rear wheels, nearly causing the contact to lose control of the vehicle before the vehicle stalled. The vehicle was later towed to the local dealer who diagnosed that the engine long block needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was provided. The contact was informed that the vehicle was previously serviced under NHTSA Campaign Number: 19V075000 (Power Train). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 170,000.
The contact owns a 2013 Ford F-150. The contact stated while driving 55-60 MPH, the vehicle downshifted from 6th gear to 3rd gear abruptly and the vehicle jerked off the roadway. Additionally, the odometer turned off and the RPM was elevated to 6,000. The power train warning light was illuminated. The contact turned off and restarted the vehicle; however, the vehicle was stuck in 3rd gear, and the failure recurred while driving. The vehicle was taken to an independent mechanic, where it was diagnosed that the transmission molded leadframe output sensor had failed. The vehicle was not repaired. The dealer was notified of the failure. The manufacturer was notified of the failure and informed the contact that the vehicle was no longer covered under Ford Campaign Number: 19N01. The failure mileage was approximately 132,000.
The contact owns a 2013 Ford F-150. The contact stated that after starting the vehicle, the transmission failed to shift into first gear. The transmission warning light was illuminated. The "Return to Park" message was displayed. The contact diagnosed and retrieved DTC Code: P0731 (Gear 1 Incorrect Ratio). The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure but informed the contact that Customer Satisfaction Program: 19N01 (Transmission Molded Leadframe Extended Coverage) had expired. The failure mileage was approximately 196,000.
The contact owns a 2013 Ford F-150. The contact stated while driving approximately 60 MPH on a busy highway, the vehicle lost motive power and decelerated. The contact stated that the vehicle would not properly accelerate while depressing the accelerator pedal. During the failure, the check engine warning light was illuminated. The vehicle was later driven to the local dealer who diagnosed that the transmission leadframe was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The contact was informed that the VIN was not included in the Extended Warranty Coverage for the failure. The failure mileage was 124,558.
Every time I drive my truck, it has a hard time shifting from 1st gear. The gauges will go crazy then stop all together and it will go into what seems to be low power mode. Several times while driving, it will try to shift, and cause me to skid, or will not speed up above 10 to 15 mph.
The contact owns a 2013 Ford F-150. The contact stated that on several occasions while driving at various speeds, the vehicle shifted into an improper gear unintendedly. The PCM warning light was illuminated during some of the failures. The vehicle was taken to a dealer where it was diagnosed that the leadframe connecter needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 135,000.
This vehicle has a faulty lead frame assembly that is causing it to unexpectedly downshift at any speed. Additionally, the vehicle is unable to shift out of first gear without cycling the electrical system. At the time of writing (8/18/23), I reported this problem nearly five (5) months ago without any resolution from Ford Motor Company.
Vehicle downshifted into first gear while at freeway speeds, locking up the rear wheels. Vehicle had a defective speed sensor in the molded transmission lead frame. Defective software in the vehicle allowed this to happen.
A D V E R T I S E M E N T S
- Roseville , CA, USA