This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2013 Ford F-150. The contact stated while driving 80 MPH, the transmission downshifted from 5th gear. The wrench light was illuminated. The contact slowed down, pulled off the roadway, and restarted the vehicle and was able to drive to the residence. The vehicle was not diagnosed or repaired. The vehicle was not included in NHTSA Campaign Number: 19V433000 (Power Train). The manufacturer was made aware of the failure. The failure mileage was approximately 220,000.
The contact owns a 2013 Ford F-150. The contact stated while driving 40 MPH, the vehicle downshifted from 4th to 3rd gear. The check engine and wrench warning lights illuminated. The contact slowed down, pulled off the roadway and restarted the vehicle. The check engine warning light remained illuminated, and the transmission failed to shift out of 1st gear. The contact pulled over and restarted the vehicle and was able to drive to the residence. The vehicle was not diagnosed or repaired. The vehicle was not included in NHTSA Campaign Number: 19V433000 (Power Train) or 19V075000 (Power Train). The manufacturer was made aware of the failure. The failure mileage was approximately 175,000.
In the past week, the truck started randomly going into -??limp mode-?? while driving; the wrench light would come on and the truck would be undriveable. This left the driver stranded, sometimes blocking traffic, until multiple attempts at restarting the truck eventually lead to success. This could take anywhere from 30 seconds to five minutes. It happened a few times a day. We identified Ford Customer Satisfaction Program 19N01 as the program describing the issue. The Ford dealership agreed, but because the code they saw was different than the one in Ford-??s internal memo, they refused to provide warranty coverage (the truck was within the year and mileage limits). Left with no other choice, we have to pay $1,500 for them to fix the exact issue described in their extended warranty coverage. They are replacing the automatic transmission molded leadframe, which they acknowledge is faulty, but because it-??s not a recall they don-??t legally have to cover it. We are fortunate the issue didn-??t result in a wreck, as having to suddenly stop in the middle of the road in lots of traffic is very dangerous. It even broke down twice on the way to the dealership. Calling their corporate customer service line was no help, because they (ironically) -??don-??t deal with the Customer Satisfaction Programs, -?? only the dealership has contact with those programs. Checking NHTSA-??s reports, it appears others have reported this issue over 65 times. It-??s going to get someone killed.
The contact owns a 2013 Ford F-150. The contact stated while driving at an undisclosed speed in a parking lot, the vehicle made an abnormal sound and jerked. Additionally, the contact stated that while driving at an undisclosed speed, the instrument cluster gauges turned off temporarily, and the power train warning light was illuminated. The vehicle failed to shift from 1st gear to 2nd gear. The contact stated pulled over to the side of the roadway and parked the vehicle for a moment. The contact then engaged the manual transmission and shifted into drive (D), and the vehicle responded as needed. The contact stated that the failure had been recurring while driving. The vehicle was taken to the dealer, where it was diagnosed with transmission lead frame failure. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was unknown.
The contact owns a 2013 Ford F-150. The contact stated while driving at an undisclosed speed, the vehicle stalled. In addition, the speed odometer was inoperable. The contact stated that she was almost involved in two accidents due to the failure. The vehicle was driven to the residence and parked. The contact stated that the failure had occurred on two separate occasions. The contact stated that an independent mechanic diagnosed the vehicle with a failed power train control module and that the power train control module needed to be reprogrammed. The contact stated she contacted the local Ford dealer and was informed that the repair would not be covered under recall. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to report the failure to the NHTSA Hotline. The failure mileage was approximately 109,000.
- Murfreesboro, TN, USA
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Vehicle has less than 130k miles and will abruptly downshift while driving. Dealer says it-??s not part of recall however I see that this issue is associated with f150 of my year. I-??m afraid this can cause an accident however I-??m being told that at times a leaf in the road can cause this to happen which seems unlikely.
The contact owns a 2013 Ford F-150. The contact stated that while driving at various speeds, the vehicle decelerated independently, and the speedometer became inoperable. The wrench symbol was displayed. The vehicle was taken to the local service center who diagnosed that the power train control module was faulty and needed to be updated. The failure was not corrected. The manufacturer and local dealer were notified of the failure, but no assistance was provided. The contact was informed that the VIN was not included in the NHTSA Campaign Number: 19V075000 (Power Train). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 110,000.
The contact owns a 2013 Ford F-150. The contact stated that while driving approximately 70-?"75 MPH, the vehicle downshifted from sixth gear to third gear. The contact stated that the transmission had gone into Safe Mode. There were no warning lights illuminated. The vehicle was taken to the local dealer, where it was diagnosed that the transmission lead frame needed to be replaced. The vehicle was not repaired. The contact stated that the failure was related to NHTSA Campaign Number: 19V433000 (Power Train) however, the VIN was not included. The manufacturer was contacted and provided a case number. The failure mileage was approximately 120,000.
The contact owns a 2013 Ford F-150. The contact stated that the battery warning light remained illuminated after starting the vehicle. Later, while driving up an incline at approximately 55 MPH, the transmission erroneously downshifted, causing the speed to be reduced. The vehicle was driven to the shoulder and after turning off and restarting the vehicle the failure self-corrected and the vehicle operated normally. The cause of the failure was not yet determined. The manufacturer was not notified of the failure. The contact was informed that the VIN was not included in NHTSA Campaign Number: 19V433000 (Power Train). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 45,000.
The contact owns a 2013 Ford F-150. The contact received notification of NHTSA Campaign Number: 19V075000 (Power Train) and the vehicle was taken to the dealer. The dealer informed the contact that the repair could not be completed unless the vehicle was experiencing failure. The contact stated while driving 45-50 MPH, the transmission downshifted unexpectedly, and the rear wheels locked up, causing the vehicle to slide and stop. The power train warning light and the check engine warning light were illuminated. The contact stated that he turned off and restarted the vehicle, and the vehicle operated as needed. The contact stated that he turned on the hazard lights and drove back to the residence at a slower speed. The vehicle was later taken to the dealer, where it was determined that the failure was related to the recall. The dealer informed the contact that the campaign had expired. The vehicle was not repaired. Additionally, the contact related the failure to NHTSA Campaign Number: 19V075000 (Power Train); however, the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was approximately 122,000.
Component or system failure or malfunction: Delayed or no gear shifting. Transmission sudden downshift at low and high speeds, and failure to shift into lower or higher gear at takeoff, and/or while in motion. Safety risk: Sudden downshift at high speed caused stability and control issue at highway speed. The problem has been reproduced by owner and discussed with dealer by phone. The vehicle has not yet been inspected by manufacturer, police, insurance representatives or others. No warning lamps, messages or other symptoms of the problem appeared prior to the failure. A large wrench display appeared on dash at the moment of failure and reoccurs with each failure. Some dash displays zero out and/or disappear. The speedometer drops to zero and fails thereafter to register. Transmission shifting becomes random and sudden or fails entirely. Manuals shifting is sometimes possible and other times not possible. Manual shifting all the way to gear 3, followed by a mild acceleration occasionally causes the speedometer to resume function. Subsequent switching to automatic shift is then possible and automatic shifting functions initially or for varied lengths of time. ?Failure produces OBD code P0720 related to workings and overall condition of the output speed sensor circuit.
The contact owns a 2013 Ford F-150. The contact stated while driving 35 MPH uphill, the transmission failed to shift from 1st gear to 2nd gear, and there was a delay the response of the vehicle. The power train warning light was illuminated. A message indicating that the fuel tank would be empty in 35 miles was displayed, and several unknown warning lights were illuminated. The contact veered to the side of the road, turned off, and restarted the vehicle; however, the failure persisted while driving below 50 MPH. The contact stated that the failure had been recurring more frequently. The vehicle was taken to the dealer, where it was diagnosed and determined that the failure was related to Ford Campaign Number: 19N01. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that the campaign had expired. The manufacturer referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 103,000.
The contact owns a 2013 Ford F-150. The contact stated while driving 20-30 MPH, the transmission downshifted from 3rd gear to 1st gear. Additionally, the engine revved up and the RMPS increased significantly. There was no warning light illuminated. The contact stated that the failure recurred while driving. The contact stated that after the failure had occurred, he veered to the side of the road. The contact turned off the vehicle. The contact turned the ignition switch midway and allowed the vehicle to reset before restarting the vehicle, and the vehicle operated as needed. The contact stated that on other occasions, the vehicle was able to reset after disconnecting and reconnecting the battery. An unknown dealer was notified of the failure. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and informed the contact that the recall repair of NHTSA Campaign Number: 19V075000 (Power Train) was previously performed on the vehicle; however, the failure persisted. The contact also related the failure to NHTSA Campaign Number: 19V433000 (Power Train) however, the VIN was not included. The failure mileage was approximately 178,950.
The contact owns a 2013 Ford F-150. The contact stated while driving approximately 55 MPH, the vehicle unintendedly downshifted to 1st gear. The contact struggled to get the vehicle to accelerate. The contact stated that the engine revved however, the vehicle failed to respond. The contact coasted the vehicle over to the side of the road and was able to drive 15 MPH in 1st gear to the residence. The stated that the failure recurred within 5-miles while driving at various speeds. The failure was intermittent. The contact stated that odometer and transmission coolant gauge would go to zero with the wrench symbol displayed on the instrument panel. The vehicle had not been taken to the dealer nor a certified mechanic. The vehicle had not been diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 157,000.
The contact owns a 2013 Ford F-150. The contact stated while driving 50 MPH, the vehicle unintendedly downshifted without warning. The contact took the vehicle to a dealer and the contact was informed that the vehicle was not under recall. Upon investigation, the contact linked the failure to NHTSA Campaign Number: 19V433000 (Power Train). The manufacturer was notified of the failure and provided the contact the same information as the dealer. The vehicle was not repaired and remained in the possession of the dealer. The failure mileage was approximately 130,000.
Symptoms of Ford recall 19S07 which was performed in 2019 are occurring at an increasing rate. Vehicle downshifts at unexpected time in normal driving. This has occurred 3 times in the past 1.5 weeks. The latest as of today 10/30/2023, locked the rear wheels up.
The contact owns a 2013 Ford F-150. The contact stated that while driving at 65 MPH, the transmission unintendedly downshifted and the speed was reduced independently. The contact stated that he was able to safely drive the vehicle to the shoulder of the road. The vehicle was taken to the dealer. The vehicle was diagnosed with a molded lead frame failure. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 122,000.
The contact owns a 2013 Ford F-150. The contact stated while driving 30 MPH, the speedometer became inoperable, and the vehicle downshifted to 3rd gear unintendedly. The air bag warning light was illuminated. The contact pulled to the side of the road. The dealer was notified of the failure and advised the contact to turned off and restart the vehicle. The contact stated that he followed the dealer's instructions; however, the failure recurred while driving. The vehicle was taken to the dealer, where it was diagnosed that the failure was related to Ford Campaign Number: 19N01; however, the part was on backorder. The contact stated that the campaign later expired, and he was informed that the repair could no longer be covered. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA hotline for assistance. The failure mileage was approximately 60,000.
A D V E R T I S E M E N T S
- Tenaha, TX, USA