This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Moonroof guides/track. The plastic components fail on hundreds of thousands of these trucks F150/250/350+ Ford knows full well but sits on its hands. They refuse to sell a simple repair kit and charge $1200 for the entire moonroof assembly. Then 6 hours labor to take the headliner down and install. So over $2000 for something that really should only fail in a handful of vehicles. I've owned 5 different cars with these types of roof and never had an issue even after 10 years with a few of the ones I've owned. There are aftermarket repair kits that range from $25 for cheap off-shore kits to $119 for a US made kit. Ford is shirking their responsibility for a poorly engineered and manufactured part and basically fleecing these truck owners.
The contact owns a 2013 Ford F-150. The contact stated while parking the vehicle, the frame support fractured and detached from the vehicle. The vehicle was not drivable. The vehicle was towed to the local dealer maguire's Ford East (100 N thistledown dr, palmyra, pa 17078, (717)838-8300) and the contact was informed that the subframe needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 106,000.
My vehicle is leaking from the roof inside my truck and getting my seats wet. It's obviously a well known problem because I've seen other 2013 Ford F-150 owners complaining of the same thing. I called my Ford dealership and they are aware that it's a known problem stating Ford used inferior parts on the top strips that run along the top and down to the rear window. The dealer said I'd have to pay @ over $500 to get this problem repaired where they remove the entire back window and put new stripping on top that uses new screw package that doesn't break down and allow water to enter. I see that a similar report of this problem was entered on this site in 2013. It just so happens it took a longer time for my problem to occur due to having my vehicle being parked outside more.
Paint bubbled around the centre high mount stop light. Service advisor at galloway Ford said it was rust and a common problem and would cost around $1200 to repair. Also advised that rust in this area is prone to reoccur. Dealer recommended I call Ford customer support. Ford customer support said that this was "normal wear and tear" and refused to correct the problem. My vehicle has 62K miles on it and is washed and waxed on a regular basis. Nowhere else on the truck are there signs of rust. Vehicle was taken to collision experts in cape coral Florida for repair. Collision experts stated that this was a manufacture paint defect and is a common problem around the high mount stop lights. The high mount stop light was removed, rear window removed, rear seats removed in order to properly repair this defect. This was an $800 repair.
On October 11, 2019 @ approximately 4::15pm I parked my vehicle at a local store to shop. I exited my vehicle and upon activating the remote door lock, I heard a loud 'pop' that sounded like something struck my vehicle. I performed a brief inspection of the exterior of my vehicle but found no evidence that the vehicle was struck by anything. Upon my return drive home when checking my rear view mirror, I then noticed that the rear glass window on the passenger side was shattered. Upon my arrival at my home, I inspected both the interior and exterior of the broken glass and could not find any indication that the glass was impacted by a foreign object nor did I find any possible cause of the breakage.
- Aurora, IL, USA
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2013 Ford F150 raptor. Been reading about several 2011 to 2016 about the rear back glass defrost not working due to bacd contacts on the window or even shaders for no reason. I think Ford should replace this if it fails. With the back defrost not working also makes the side heated mirrors not work due to then being on the same circuit.
I'm calling this a safety issue due to erratic unlocking of driver door. Door when operated by remote to unlock, most times needs 2 actuations, of handle to actually open by user. My wife after shopping felt a presence and tried to enter our vehicle and was badly frightened when she could not enter immediately she pulled on handle without opening door and thought she had not actuated the remote correctly she preformed the action to unlock and had to pull door handle 2 times to enter and lock it to feel safe. He vehicle was stationary and I don't know if this fits the standard for a safety issue. It seemed like it at the time. Dealer wants a diagnostic charge to remedy which I thought was unfair vehicle has 82,000 miles
Car started to rust quick had air bubles built up on vehical went to the nearest dealer to get that done they told me they cant do anything about it when I bought the car and the speed sensor they dont want to fix it for dealer is located on rt 30 in plainfield.and my feul meater on the dasboard is inacurate
The contact owns a 2013 Ford F-150. The contact stated that there was water leaking from the vehicle's roof onto the seats. There were no warning indicator illuminated. The vehicle was taken four times to perry Ford (440 hitchcock way, santa barbara, ca 93105, (805) 682-2411) where it was diagnosed that the water was entering through the brake light. The vehicle was repaired, but the failure recurred. The manufacturer was contacted and provided case number: 16808179. The failure mileage was 27,000.
Rear drivers side portion of center sliding window shattered for no reason while the vehicle was parked, unoccupied and not running. Topper is on the box, which rules out any sort of impact.
Upon using my remote start, and thereby using the rear defroster, the driver side rear window made a very loud pop sound while I was standing near my parked car. Upon examination, the entire passenger rear window panel was shattered and spider-webbed. It appears to be a relatively common issue with Ford trucks as of late.
Rear power window shattered with no impact damage found. Vehicle was remote started at roughly 5:00 am, ambient temperature was approximately 55 degrees Fahrenheit. As I was exiting my house, the vehicle idling in the driveway, I heard a loud bang / pop. Sounded like a rock being throw at a body panel. I inspected the roof and hood at the time thinking something fell from a tree but no dent or object was found. At 12:08pm I took my lunch break and when at a stop light I looked in the rear view mirror to see the glass spidered but still in place from the window tint. I pulled over to take a look for impact damage but none was found. Upon returning to work, took pictures of the exterior glass in case of any coverage where evidence is needed. A quick google search showed that this seems to be a common issue and that it may be associated with the rear window defroster. I work in the automotive field, specifically a dealership service employee, and know when it is a defect or if there was outside influence and I can say without a doubt that this is a defect. Either in the glass itself or with the heater circuit / grid. This is unacceptable from a quality standpoint as well as from a business standpoint.
Was driving vehicle with doors locked took a corner and the door lock failed and the door flew open along with a lot of personal items, then a few days later the other door did the same thing, the door latch failed and the door swung open! 2011 and 2012 Ford F-150 have a recall on this but Ford says my truck does not!
The back doors will lock and U can't unlock then. I've had this problem for a couple years. I've had both back doors lock on me for 3 days I could not open either. Than they unlock. I still have the right rear door locked. Safety concerns if you were involed in a crash and had passengers in the back they would not be able to get out. I never know when they will unlock
The back window, on the drivers side, shattered with the defroster on when activated by the remote start function. It was 25F, I put something in the back of the truck, locked it, hit remote start and walked away for about an hour. I came back, opened the back door to remove what I needed and saw the window was shattered. The truck was sitting in a parking lot overnight and had not moved.
I entered the vehicle at about 10 pm on 12/31/17 and started driving home. It was cold so I turned on the windshield defroster and the rear window defroster. About 5 minutes into my trip I noticed a light on the dash go on then off and was not sure which one it was then it flashed again it was the rear window defroster button. The next thing we heard a very loud pop like and saw the rear window shattered. It is a power slider just the section directly behind the driver shattered. I did some research and found out there has been numerous complaints about this very same thing. Next I will be going to a local dealer and making a complaint because from what I can see there has not been any recalls on this matter. What is it going to take to get a recall on this? I believe the Ford Motor Company should absorb the cost for the replacement
A D V E R T I S E M E N T S
- Gainesville, GA, USA