This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Vehicle was parked with both drivers side door open. I was getting something out of the rear compartment when a gust of wind blew the drivers door suddenly causing the bottom corner of the door to strike me on the calf of my left leg. I was virtually disabled with pain and stiffness for two days and gradually improved with rest. The whole left calf was yellowish purple. I am back to about 80% now and he calf still shows the bruising but I hope to make a full recovery. This is not the first time something like this happened with this vehicle but it is the worst. The doors almost seem like sails in the wind, even as low as about 15 mph. There seems to be no damping on door action as I have seen on some other cars. I can imagine if a child had been standing where I was, injury could have been internal or to the head. I had intended to copy Ford Motor Company on this matter but they do not seem to have any way to send them email, and I wanted to have a copy of whatever I sent.
03/31/17 VIN [xxx] was rear ended at 80 mph. [xxx] was pushed into the concrete center divider upon impact the drivers airbag failed to deploy, resulting in injury to the driver. Drivers side curtains deployed. Vehicle is preserved in evidence. Detailed photos and police report are available of inspection. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
My passanger side of rear window just shattered and scared my 11 year old daughter and I. it was about 23F in dover, nh at 10:50am I used the remote starter to start the truck before heading out with my daughter. The truck ran in the driveway for about 5 minutes. We both got in the truck and I started to slowly back down the driveway when we heard a very loud bang just as I was backing into the street. When I looked back I saw the passanger of the back window shattered. I came inside and researched what I needed to do to have this fixed, I saw hundreds of posts of the same thing happening to others. This is clearly a defect that Ford is not taking care of! the truck is a 2013 F150 supercab with 26K miles it has the sliding glass window with defrost.
Rear doors will sometimes lock and can't open them from inside or the outside of the vehicle, ( even manually) then at random they will start to work again. We had the same problem with our 2014 Ford Explorer. This is a very dangerous situation, as having children in car seats and not being able to get them out.
Turned on defroster this morning, drivers side rear glass shattered 5 minutes later. Traveling at 65 mph, expressway, light traffic and no outside influence. First thought, after a loud pop, was that my truck had been shot at.
On January 13, 2015 I was involved in a head collision with a 18 wheeler. The scenario was a two lane highway (hwy 67, lakeside, ca), there is minimal room for error and upon impact. I remember my brakes depressing completely to the floor board, yet as though there was no air lines. It has been a long recovery, which is why certain things are returning slowly. Yet, I remember that my brakes felt off or un-responsive before impact.
Total brake system failure as I was driving on residential streets. Without warning, within one block vehicle went from having fully functional brakes to total brake loss. Previous to failure, vehicle exhibited no handling issues, sounds, or symptoms to indicate that there was a problem. The vehicle was traveling approximately 25 mph when I touched the brakes. Without warning a loud, high pitched sound started coming from the front drivers side of the vehicle. The sound lasted about 5 seconds. When the sound ended, the brakes did not function and when I pressed the brake pedal it went straight to the floor without resistance. All regularly scheduled and recommended maintenance had been preformed. As a result of brake failure, vehicle sustained damage to passenger side. The vehicle was towed to the dealership. Avis Ford dealership preformed the repairs. I asked the dealership if they were aware of any similar issues having been reported and they said that they were unaware of such similar reports.
Using the factory remote, I started the 2013 Ford F150 for first time of the day 12/18/14 and entered vehicle 5 minutes later. Put key in column ignition. Did not touch any controls. With the transmission still in park, a very loud noise occurred. One section of the rear window / backlite had shattered top to bottom, edge to edge. The outdoor temperature was 24F, the heat setting was 67F. Vehicle was backed into driveway with garage behind. Nothing could have hit the window from the outside and the vehicle hadn't moved, yet the glass practically exploded. There are dozens of very similar experiences shared on several internet forums involving years 2010 forward of the same model truck -- same generation. Ford has not created a tsb and there isn't a recall, and Ford has made no indication that they will do anything about it. They referred me back to a dealer to document the damage. Local Ford dealer told me afterward that the rear window defrost turns on automatically with the remote start feature. Now driver visibility is obscured and I'm concerned about the safety of the electrical heating element. Reportedly fires have occurred with this situation. I won't be using the rear defrost under any circumstances -- even in northern Illinois, in the winter. It seems most owners have been denied warranty claims because Ford stated the damage was to glass, which isn't covered under the warranty. The glass isn't the problem, its the evidence. Ford said it is up to the dealer to determine if the damage is due to a manufacturer's defect to get replacement under warranty. The dealer service manager told me they submit a warranty claim with photos to Ford which will either approve or deny the claim. The dealer quoted $800 installed to replace the entire backlite assembly. The two different stories are troubling. I'm already preparing myself for the run-around.
The rear window shattered! after haven driven for an hour and a half in -04 degree F temperatures, with the mirror defroster on, when I arrived at my destination I got out and closed the door and I heard a loud pop and the tinkling sound that shattered glass makes as it falls to the ground. It seems to me that the rear window and in combination with the mirror defrost system is a crude "open loop" heating system that works on a timer instead of a temperature feedback loop to control the temperature of the glass. The rear window defroster is also tied to the driver's side and passenger's side mirror defrosters, so when you turn the mirror defroster on the rear window defroster is also on. I have a cap on the truck so the rear window doesn't see as much cold air as the mirrors do, but all three stay on the same amount of time. There is a timer circuit that turns the defroster off after 10 minutes and the mirrors immediately frost back up once it turns off, so I hit the button and they come back on again. You have to do this every 10 minutes while you are driving in freezing temperatures or the mirrors are unusable. I don't need the rear window defroster, but I need the mirror defroster. So my theory is that because of the "cheap" design of the window defroster system, the rear window over heated to the point that the pressure developed inside the cab when closing the door shattered the overheated glass. The very same problem happened again on 12-10-2014.
The rear window shattered! after haven driven for an hour and a half in sub freezing temperatures, with the mirror defroster on, when I arrived at my destination I got out and closed the door and I heard a loud pop and the tinkling sound that shattered glass makes as it falls to the ground. It seems to me that the rear window and in combination with the mirror defrost system is a crude "open loop" heating system that works on a timer instead of a temperature feedback loop to control the temperature of the glass. The rear window defroster is also tied to the driver's side and passenger's side mirror defrosters, so when you turn the mirror defroster on the rear window defroster is also on. I have a cap on the truck so the rear window doesn't see as much cold air as the mirrors do, but all three stay on the same amount of time. There is a timer circuit that turns the defroster off after 10 minutes and the mirrors immediately frost back up once it turns off, so I hit the button and they come back on again. You have to do this every 10 minutes while you are driving in freezing temperatures or the mirrors are unusable. I don't use the rear window defroster, but I need the mirror defroster. So my theory is that because of the "cheap" design of the window defroster system, the rear window over heated to the point that the pressure developed inside the cab when closing the door shattered the overheated glass. The exact problem happened before on 01-29-2014!
My brand new Ford F150 svt raptor was in park at my residence and while I was standing outside my truck it started coming backwards like someone put it into reverse. My mother was in the yard and she is a witness to what happened. I had both of the doors open and while it was like someone had put it into reverse which no one was in my vehicle I jumped into the truck and tried to apply the brake it was too late. The truck while coming in reverse which the transmission was in park the drivers side door caught the pole on our carport and about ripped the door off. I called everyone under the sun with the Ford company and they thought I was telling them a fib. I don't know what can be done about this but something needs to be done because it could hurt or cause a death to someone.....
Wind noise of 85+dba in the cab coasting down hill. I live in Tennessee, found on the internet auto decibel database, rated the F 150 at 61-70 dba not to pacific but some numbers to work off of, "thanks" no one I talked to at Ford Motor Company could come up with that information"? daa go figure normal characteristic is what I was told, bull butter if I had been aware of the problems of these trucks I would not have bought it, you think? and so did the dealer sloan Ford along with Ford Motor Company. Blind spot plum scary.to think of how many kids and seniors have to die, be for anything is done?? 60+kids & 50+ people over 70 die every year for $$$$$ years of knowing & years hiding the truth & facts money for one small group&tragedy for the others who make payments with their money and lives so sad back seat is a death trap you can't get out if the front door is closed.my wife could not reach the front door handle from the back seat. Stuck inside without an exit scary; accident with a fire or in water?" the anchor point for the front seat belts are the back doors in a frontal off set pool crash or sideswipe accident you could tear the doors off and the belt is fasten across your body in a rollover how many times does the doors fly open and be torn off the design of the truck allows this to happen press down on the top and the doors will pop open like a banana so cheap hinges & latches we the people need protection from the car companies with this kind of product unforgettable and unforgivable far to trusting far to long the things people will do for money do we have the right to know the whole truth about any problem with that comes with a payment book for five years you think so much noise you can not carry on a normal conversation and ride in the truck two different & distinct noise one on each side of your head you have to almost yell to be understood please help!
Ford F150 XLT 2013. On multiple occasions I have noticed that when exiting the truck my right foot tends to brush against the interior hood release latch and occasionally triggers and releases the hood. I have experimented and it really does not appear to really require much force for the time of my right shoe to trigger the latch. Then when later driving the truck, I visually not that the hood has been released and have to stop and fully open the hood to close it. This has happened multiple times and I cannot believe that this is an isolated problem. Otherwise the hood latch mechanism appears to function normally. I am afraid that one day this will cause a bad accident if I don't realize that the hood has been opened. It seems to me that the latch is located in a prone area and perhaps actually should require more tension to fully trigger the release.
At or aroung 500 miles on my brand new 2013 Ford F150 svt raptor a message come up on the 4.2 incd lcd that read "check fuel inlet". I was at a gas station putting gas in my truck and while I was pumping gas I called harbin Ford and spoke with a service rep. And told them what had come up on the lcd. The service rep. Told me to open the back door and look under the back seat on driver side and there should be a white funnel looking object about 6 inches long. I pulled up at my home and parked my truck under our carport which has 2 open walls and another to enter the carport. On the North end the carport is supported by 3 steel poles which holds the carport up which is attached to our house. I placed my truck in (P) park and left the engine running, my mother was outside about 10 feet from my truck. And I thought before I got in my truck that maybe I should try the funnel deal mentioned earlier in this description. So I just opened the back door because the front was already open because I left my truck running and it was in the (P) position but I got the funnel and opened the fuel door and started sticking the funnel in and out repeating several times. And about the 2nd or 3rd time sticking the funnel in and out of the fuel inlet my truck acted like someone had placed my truck in reverse and it started coming in reverse. My mother seen this and she screamed at me to get out of the way and I just seen a opening between the doors and I somehow ended up in the driver seat and I hit the brake and to disbelief I looked at the driver side door and it was almost ripped completely off and the driver side fender was also crinkled up from the door catching on the last pole exiting our carport. I looked over at the auto transmission and the truck was still in park?
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- Flagstaff, AZ, USA