This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2012 Ford F-150. While driving at 5 mph attempting to make a left turn, the power steering failed without warning. The contact mentioned that the failure previously occurred. Also, the coil springs were replaced three times prior to the failure. The vehicle was taken to the dealer, where it was diagnosed that the steering rack and coil springs needed to be replaced. The vehicle was repaired. The manufacturer was not made aware of the failure. The failure mileage was 92,000.
Power steering suddenly failed while traveling down I-35 in new braunfels tx making it very difficult to control at high speed at near impossible to turn.
The electric rack and pinion quick working I was not able to street my vehicle at all I was lucky to be on a straight away I'd I had been in a corner I would have had an accident.
The contact owns a 2012 Ford F-150. While traveling 50 mph, the contact attempted to pass another vehicle. When the contact depressed the accelerator pedal, the engine misfired and the vehicle could not accelerate. The contact stated that the failure also occurred before the vehicle shut down. The vehicle was taken to a dealer where it was determined that it was a maintenance issue that was not covered under the power train warranty. The dealer stated that the plugs needed to be cleaned and replaced. The contact took the vehicle to the dealer while it was still under warranty, but the dealer only cleared the codes and did not repair the vehicle. While in reverse, the service advance track light illuminated on the instrument panel and the turn signals stopped working. The vehicle was taken to the dealer who stated that there was no failure with the vehicle. A mechanic told the contact that the failure was caused by a faulty steering nut in the steering column. The VIN was invalid. The failure mileage was 32,000.
I bought this vehicle on 4/21/2015 with the impression from the dealer that I could order the telescopic steering wheel and have it installed. I am 6'4 and have to sit farther back so I can't safely reach the steering wheel to drive without the telescopic feature. After talking with Ford dealers, Ford company, and aftermarket shops, Ford does not make a kit or have a way to install the telescopic feature in a truck after it has been manufactured. I am not stuck with this vehicle and not only uncomfortable but unsafe.
- Indianapolis, IN, USA
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Back out of garage turned steering wheel to left; put in drive pulled ahead, advance track light came on and service advance light also came on. If you don't reset light the signal lights don't work unless you hold the lever up or down it bring codes up C1B00 and U0428-20 andu2101 which dealer says steering sensor is bad but not serviceable so you need new electric steering rack. This is on a 2012 F150xlt and there is no recall but I think this is a safety issue, also I think it is a power train issue.
When trying to move my 2012 F150 truck out of a parking space the steering wheel would only turn to the left side. When trying to turn the wheel to the right the steering wheel would not go past the center position. I tried backing it up and then going forward but nothing would get the wheel to turn to the right side past the center steering wheel position. I tried turning the vehicle on and restarted many times but nothing would free it up. After working with it for 40 minutes and not able to get it out of the parking lot I shut it off and I had the truck towed to the local Ford dealership the next day. The dealership has had the vehicle for 2 1/2 weeks and cannot reproduce the problem.
When slowing down to make a turn the vehicle makes a kind of moaning sound. At first we were told it might be the front wheel bearings going out but when we took it to the dealership they said it was the electronic steering gear which would cost us $1645 to fix. This is a 2012 vehicle that gets regular oil changes and maintenance, is driven to and from work and on highways and interstates. There's no reason this should need to be repaired after less than three years of ownership. We are the original owners. There seems to be a defect with this system and Ford is recalling their 2014 F150's due to this problem. I think they need to expand their recall to include 2012's.
Have had the truck for about a year now originally brought it to the dealership for a knock / pop/ rattle felt and heard through the steering wheel only in the colder weather, they replaced the steering rack. All was fine until the warmer weather hit in new england and 3000 miles later it came back. Took it back to the dealership the mechanic felt the knock/pop/rattle again. They replaced the rack again.. all was fine for about 3-5000 miles and once the really hot weather hit it has come back again and does it in all temperatures. So that is 3 steering racks at 3 different temperatures doing the same thing and Ford had the nerve to say its a "normal " characteristic of the vehicle. Thats impossible seeing that each steering rack performs different in different temperatures. Ill also add that the feeling of the steering tightens and loosens with temperature change and when its windy the truck is almost impossible to control on the highway. There is hundreds and hundreds of complaints about this issue and nothing is being done about. I also find it funny how the new 2014 F150S have had a recall on the steering also.
On December 19, 2014 at a traffic light the instrument cluster, turn signal and power steering stopped working on my 2012 Ford F150. This is after the advance traction warning light came on. I had it towed to a Ford dealer. The Ford dealer updated and reprogramed the ABS module. After getting the vehicle back on December 22 the power steering, turn signal, and instrument cluster problem reoccurred as it was not repaired correctly. I returned the vehicle to the Ford dealer on December 22. This time they found a faulty pscm (power steering control module) that was losing communication once hot. They replaced the power steering gear assembly and applicable hardware. This vehicle only had 42,704 miles when this problem occurred.
The contact owns a 2012 Ford F-150. While the turning signal was engaged, the traction control warning light illuminated and caused the turn signal to deactivate. The failure occurred on several occasions. The vehicle was taken to the dealer, who diagnosed that the steering rack needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure. The vehicle was not included in NHTSA campaign number: 14V316000 (steering). The failure mileage was 39,000.
My truck without warning just starts shaking violently and becomes hard to control. It has happened 10-12 times at various speeds and over different road surfaces. I have had the truck "fixed" two times. The problem continues and has become worse after the second "fix". now not only does it shake violently it makes a grinding should too as it shakes. The dealership admits other Ford truck owners are having the same problem.
Reversing vehicle as in a parallel parking maneuver with steering locked, service advancetrac warning displayed. Vehicle operated normally but turn signals would not stay on when activated. System automatically reset later after vehicle was shut off and restarted but warning returned during same type of maneuver. Dealer diagnosed code C1963 and C1B00. Steering rack and pinion (aka steering gear) was replaced. Code C1B00 indicates issue with steering angle sensor. The electric power assisted steering (epas) in the F150 has no serviceable parts so when the sensor goes bad, the rack goes bad. Very coincidental that Ford recalled 2014 F150S for a similar problem (see NHTSA recaii14V316.)
My vehicle when going around na turn would want to straighten out in the turn. Later that day I came into a small town got thru the red light at that time my power steering needs maintenance light came on shortly after that I was unable to control my the steering of my truck there was no steering I had a gentleman help me get the truck off the road as far as he could you just could not steer as it turns out my rack and pinion steering is no good there is no recall on this item but if it happens to someone going into a corner they will have a bad accident because you just cannot steer.
Feel a clunking feeling in steering wheel when driving straight at all speeds, when go over any little bump in road. Does not have to be a big bump. The clunking feeling is on any type of road.
Pulled into parking lot and truck stalled. Could not steer. Could not accelerate. Warning light popped up said low oil pressure. Was not on a hill. Ran vehicle health report through Ford sync service and everything came back ok. Will call dealership next. Had my daughter with me and it scared me to death.
When the truck is started the power steering is inoperable making steering very difficult. After restarting the power steering operates as intended. Hope it doesn't go out while driving.
While driving at normal highway speeds truck will abruptly die losing steering and brakes and has to be pulled to side of road and restarted. Normally happens while pulling rv trailer has not happened running empty. After restart will normally run several miles before recurrence. It always reflects "service advance trac" and shows a wrench at the read out. However, when taken to dealer there was no engine code so they are unable to find problem. I feel like we are at risk of a serious accident everytime we pull the trailer. This has happened 6 times. Dealer has advised me to keep driving till next time it occurs and to somehow try to restart without erasing "service advance trac" read out. I thing for our safety there is a lot of jeopardy in this.
The truck started shaking violently while trying to pass a truck on the two lane highway. There was a huge loss in power and couldn't complete passing the truck. Extremely unsafe to have to slow down while still shaking and bucking to get back behind the truck that I was trying to pass. This violent shaking and loss of power has happened many times even after the many trips to the Ford service department's. none of the bandages have worked that Ford has attempted. This has been a nightmare to not feel safe in a 4X4 truck nor will my wife ride in it anymore because of the issue scaring her last time she rode in the truck. The problem happens when it rains or has rained recently or is humid which would be every day in the state of Florida.
A D V E R T I S E M E N T S
- Castleton, VT, USA