This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Tsb 11-08-18. Exactly what happens to my vehicle. Random. In long sweeping left turns when steering wheel is at the 11 oclock position between 40-75 mph. Steering wheel will not reset itself back to center. I have to manually move wheel back to center. Meaning, when coming out of the lefthand turn the wheel will stay at the 11oclock position until I move it back to center. Not every time but often. If you dont pay attention 100% of the time the truck will steer itself into a wall or median only going left.
"service advancetrac" light. This is a common problem reported on many web forums. A sensor in the steering rack is not able to determine the direction that the wheels are pointing and generates the alarm. The indicators will not work whilst the alarm is on unless the stalk is held in place. The error can sometimes be reset but restarting the car but not always. This deficiency is well know by Ford and many dealers yet Ford refuses to acknowledge the problem with a tsb or recall action. The sensor can not be changed so the entire steering rack assembly needs to be replaced at over $1500. I have just tried to work with a Ford csm to get the problem fixed on my out of warranty truck but was told that "there are no programs in place to help me". this is either poorly designed part and/or a early component failure. 2011/2012 was one of the first years that Ford installed the eps unit in the F150's.
While driving my 2012 F-150eb, the power steering assist quit working in the middle of a turn in a parking garage. I had to put all 180 lbs of my weight into the steer in order to avoid a concrete stanchion, 2 pedestrians and another vehicle. Had my wife been driving, this could have resulted in a fatality. Ford Corp. Claims they know of no problems with the steering on this vehicle. However, I have found numerous complaints on line citing the same problem/issues. Diagnosis was "power steering electric motor failure" and repair cost is $2,200.
I was driving home from the speedway gas station an about 2 miles from the gas station my power steering failed completely while making a left hand turn, I had steering but no power steering an very difficult to steer the vehicle or make any turns!I finally made it home but still have to drive vehicle to repair shop for repairs to be done.
While making a sharp left turn at slow speed I heard a squeal and got a (service advanced track warning). And my turn signals stopped working properly. Later that day it happened again and this time the steering quit all together and got a (electric power steering fault) on the display cluster. Cant believe this is not a safety recall isue!
- Tacoma, WA, USA
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At first the service advance trac warning appeared and the directional blinkers would not work. Standing still or moving. Hit ok and it would disappear, but would come right back on. Now. It appears and also driver assist fault warning comes on and you loose your power steering. Extreme difficulity turning or anything at any speed.
Vehicle is displaying "service advancetrac" error message when vehicle is turned sharply left or right. When the error message comes on, the turn signals do not function properly. The driver must hold the turn signal switch to activate turn signals anytime needing to change lanes or turn off roadway. Vehicle error has been checked by servicing dealer and an update was performed to ABS module to attempt to fix the problem, but explained that a possible need to replace the power rack and pinion to resolve the problem. I am afraid that the power rack and pinion is going to fail and cause me to have an accident, or the turn signals not functioning properly is going to cause an accident. Ford needs to issue a safety recall to fix this failing part in the 2012 F150 model line.
The contact owns a 2012 Ford F-150. While driving approximately 30 mph, the contact heard a squealing noise emerging from the engine. The steering warning indicator illuminated. The vehicle was driven to an independent mechanic who advised the contact to have the dealer inspect the vehicle. The dealer stated that the steering column module failed. The vehicle was not repaired. The VIN was unknown. The approximate failure mileage was 100,000.
For 8-12 months every time I turned the steering wheel all the way to the right the system emitted a loud squeak like a pneumatic P[inch. I mentioned this at my last two oil changes with no response.. it proceeded to get worse making the same noise when turning the wheel fully either direction and became stiff to turn while driving.. I finally showed the service agent the issue and he had not seen this before?? the power steering actually gave out right there at the dealership and they ended up replacing the "ps module, gear asy-steering, core and fixed a water pump leak that was undetectable (nothing leaking as far as I could tell). $4K repair bill and the truck was at 67K miles. Rediculous
While I was driving to the store on 10 Mar 2016, I made a left turn in my F150 which resulted in the steering making a squealing noise and preceding to lock up. I was able to muscle the truck home and am fearful to drive it anywere.
The contact owns a 2012 Ford F-150. The contact stated that while driving at a low speeds and making a right turn, the power steering suddenly malfunctioned causing the steering wheel to become extremely difficult to turn. The vehicle was taken to an independent mechanic, who diagnosed that a water leak had caused wiring damage which might have caused the failure. The water pump was replaced but the vehicle later experienced the same failure. The cause of the failure was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was 67,000.
The contact owns a 2012 Ford F-150. When the vehicle was started, the power steering ability was inoperable. The vehicle was taken to the dealer where it was diagnosed that the power steering control module was defective and needed replacement. The manufacturer was notified of the failure. The vehicle was not repaired. The failure recurred every day for the past month. The VIN was invalid. The approximate failure mileage was 98,000.
The contact owns a 2012 Ford F-150. The contact stated that the vehicle lost power steering ability while driving approximately 35 mph. The power steering assist fault warning indicator illuminated. The vehicle was towed to the dealer where it was diagnosed that the eps gear malfunctioned and needed to be replaced. The vehicle was not repaired. Prior to the failure, another failure occurred. The vehicle was taken to the dealer where it was diagnosed that the battery malfunctioned and needed to be replaced. The vehicle was repaired; however, the failure recurred. The manufacturer was notified of the failure. The failure mileage was approximately 77,000....updated 02/19/16
I was driving down the highway and the steering went out, I had no power steering at all and I nearly had an accident. This vehicle is less than 3 years old. I had to spend nearly $1700 on repairs for a problem that is all over the internet about these problems. I was diving down the highway and there was a lot of traffic.
Power steering assist fault comes on and vehicle is hard to steer. Resets after shutting engine off but has came on multiple times. I have driven many vehicles with manual steering and can hardly turn the wheel on this vehicle when this fault happens
I have a 2012 F-150 with 44651.5 miles on it. Over the past 2 months when I start the truck in the garage the steering makes a terrible noise and when driving there is glitch in the steering off and on. I have taken it to the dealer twice and unable to get it to do this for him. After seeing these statements(complaints) about the problem with steering in the 2012 F-150's I don't feel safe driving mine. The noise occurs when I start the engine and turn the steering wheel however slight, the glitch is felt when driving.
Power steering goes out. Gauge says power assisted steering fault. Shutting vehicle off and starting corrects the problem, but it is intermittent. Has happened multiple times, even at higher speeds. Has almost caused multiple accidents.
There were several codes of service traction control and several times that a loud clunking noise occurred while driving. I took the truck to the local Ford dealer and was told that I needed a new rack and steering module.
When I over steered the vehicle to the left it made a squealing sound and the power steering failed. There was a notification on the dash display saying "steering assist fault" and "service autotrack." I was told it is not covered under warranty and there is no recall!
A D V E R T I S E M E N T S
- Kennesaw, GA, USA