This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Pulling away from a side street making right turn merging into fast traffic in an access road with cars merging onto and off of the freeway... pulled out safely and gave it the gas to merge safely in to traffic and truck engine stuttered and nearly shut down, leaving me pulled out of the safety of the street but right into the roadway lacking the power to get off the road or even control the truck. The engine nearly shut down and wouldn't go for a few hundred feet. This has happened several times and eventually I fear that it will cause a horrible accident. I discussed several times with the dealership and they assure me there is no problem with that engine or my specific truck. I don't believe this to be the truth or an acceptable approach to my purchase of a brand new vehicle or my safety. They could not show me a list of anything they actually did to check it out and Ford won't help either.
The contact owns a 2012 Ford F-150. The contact stated that while driving approximately 65 mph, there was a complete loss of the engine power. The driver decelerated with force and then maneuvered into the next lane. The vehicle was able to resume normally. The failure recurred numerous times. The contact also mentioned that engine power reduced slightly sporadically. The vehicle was taken to three different dealers who were unable to duplicate the problem. The manufacturer was not notified of the defect. The approximate failure mileage was 3,000. The VIN was not available.
During any hard acceleration such as merging into traffic, the truck stalls and goes into a mode of missing and engine stall. This has happened since I have owned the truck and only happens during a hard acceleration. I have had a catalytic converter replaced and the tech at the dealer told me it was know defect with the design of some kind of moisture pump. He said that Ford would only fix it when you got to the fourth converter replacement. This is a hazard during merging into traffic.
The contact owns a 2012 Ford F-150. The contact stated that while driving approximately 55 mph, he depressed the accelerator pedal but the vehicle would not respond. The manufacturer was not made aware of the failure. The vehicle was not repaired. The approximate failure mileage was 13,000.
- West Bend, WI, USA
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I have all documentation of my ecoboost F-150 misfiring during acceleration, including a video. I also have the Ford reps name and dates of conversation with Ford and my dealership where the Ford rep "does not feel this issue presents a significant safety risk..." even though my truck failed to accelerate in the rain entering a highway in front of an eighteen wheeler, causing me to have to make an emergency move to the shoulder to avoid a wreck. This is one of three incidents.
First incident happened after vehicle had been driven on highway for about 15 miles. At stop sign, upon acceleration, engine began to shudder going through gears. Pulled over, stopped engine, started and began shuddering again. Vehicle was towed to rockwall Ford, dealer in rockwall tx.. found loose connection (not the problem). Second incident: Vehicle began misfiring around highway speeds. After reading forums and doing research, found moisture problems with intercooler (cac). Rockwall Ford dealer replaced per Ford procedure: Replace cac and installed deflector shield for moisute at 20,170 miles. Third incident: Vehicle continues to shudder at highway speeds took to different Ford dealer (randal noe in terrell, tx). Dealer very helpful and found truck to misfire. Ford however has no resolution to this problem and still have no truck.
The contact owns a 2012 Ford F-150. The contact stated that while driving 65 mph, the vehicle started to shake violently and engaged into safe limp mode. The contact mentioned that the failure recurred several times. The vehicle was taken to the dealer. The technician was unable to diagnose the failure. The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure mileage was 3,000 and the current mileage as 13,000.
We experienced bucking, shuttering, lack of acceleration when exiting one major highway and entering another. Also check engine light came on. We called the dealer and they said we could still drive truck after we told them what happened. (we were about 200 miles from home)this happened twice. After the first time we took the truck back to the dealer and they installed a cl3Z*19E672 deflector and *W711281*S300 pin. The dealer said the reason for the problem was the computer "learns" the driving habits of the everyday driver (wife). When the husband drove the truck the incidents occurred. Dealer said they re-programmed the computer, installed parts. Several months later when husband was driving the truck it happened again. We took the truck back to the dealer but they said nothing was wrong.
2012 Ford F150xl with 3.5L V6 ecoboost engine. Accelerating to merge onto highway with cruise control off and after successfully merging, vehicle expectantly lunged forward while foot was off gas. Engine kept accelerating for period of 5 seconds reaching 90mph. I was hitting the brake the entire time with no effect until heard a dull clunk or pop sound coming from the engine compartment and behind the steering wheel. After this sound, the engine stopped accelerating and I was able to regain control. If there was a motorcycle or car in front of me I would have run them over.
I proceeded to pass another vehicle on I-75 just North of chattanooga, tn. The truck immediately lost power, check engine light came on, and I had to pull over to the emergency lane very quickly as the truck lost speed rapidly. I had to turn engine off and then back on to get power back. I took it to the Ford dealer I bought it from and they told me they had to replace a part. It has been on back order ever since and the truck has repeated this problem approximately 5 more times. The service dept was kind of vague about the problem but they just kept telling me it would not hurt the engine.
While attempting to accelerate in interstate traffic, the engine bogged down to the point of having to pull over. The truck has been into the dealership on three separate occasions for this issue, and is currently in there, and has been for a week, with no end in sight!!!. the last time the hesitation happened very nearly resulted in a multiple car pile up behind me as I was attempting to merge onto an interstate ramp. I spoke to Ford customer service 1-800-392-3673 reference number [xxx] and spoke with "[xxx]" who denies that there is a problem, even though every single representative at Ford dealership and hq admit that there is a problem with the F150 ecoboost. They are refusing to consider this as a candidate for the Virginia lemon law, even though it qualifies completely. The dealer has no idea how to correct this issue, and has admitted so. They continue to mislead me and prolong the inevitable. Ford needs to step up to the plate and resolve this issue with their lifelong, and loyal customers. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
While driving at approx. 70mph I attempted to accelerate hard to allow another vehicle to merge into traffic on southbound I-75. My vehicle immediately slowed down and began to shudder. I let off the accelerator and coasted until the shudder stopped. The steering wheel shook as if I had two flat front tires. The vehicle returned to normal after about 30 seconds and I completed my trip without further problems.
While driving on an interstate with two motorcycles in the bed of the trucks, the truck started to shake and vibrate. Have since seen this referred to as the shudder that sometimes precedes the limp mode which results in power failure. After changing lanes and monitoring tires on nearby vehicles in motion we confirmed it was not the road. I have since experienced it again but cannot recreate the behavior on demand and it seems to be only on long trips with a load in the truck.
While driving my 2012 F-150 ecoboost driving on the interstate- sped up to jump in front of somebody, the engine totally bogged down.... wouldn't accelerate at all... luckily didn't get ran over. This has happened 5 times since. I have talked to multiple people that have the ecoboost engine and it has happened to them.
I have had problems with this truck since I bought it..power loss and running rough...its been in the shop 5 or 6 times now..they replaced 3 coils, ,3 spark plugs that were burned up and recently a turbo cooler..I tried to get them to replace all the coils but they said Ford would not do it and there was no service anouncement....I have since spent 2500 on a extended warranty..to me this is something Ford should be concerned about but doesnt seem to be..
The contact owns a 2012 Ford F-150 eco boost. The contact stated that the vehicle lost power while accelerating. The contact took the vehicle to the dealer twice but the failure could not be diagnosed. The failure mileage was 5 and the current mileage was 16,000.
Truck stumbles and stutters at 62 mph and around 1400 RPM when attempting to accelerate. Ford dealership replaced cac and upgraded software, this helped the problem but did not fix the problem. I reported back to the dealer about the continued problem and there response was that I was feeling turbo lag and Ford Corp does not currently have a fix, check back in a few months.
Needed to accelerate and when throttle was applied the engine shuttered and lost all power until I pulled over to the shoulder and turned off and restarted truck. Then ran fine. It has done this three times under same type of conditions. Very dangerous.
The contact owns a 2012 Ford F-150. The contact stated that while driving 65 mph, the engine experienced a brief loss of power without warning, then resumed normally. The failure recurred five times. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the problem. The approximate failure mileage was 2,000.
A D V E R T I S E M E N T S
- Cedar Park, TX, USA