This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
In tow mode while going down hill at approximately 50 mph while pulling a 4800 lb camper. I tapped the brakes to slow down when the the vehicle shifted to 2nd gear. The rpms jumped up and the vehicle would not shift to a higher gear without feathering the gas pedal. This occurred one other time while pulling my aluminum bass boat. Advised dpatrick Ford of the problem. Was told that my VIN was not under the recall. The build date of June 2012 falls in the time frame of the recall. This vehicle has 41,100 miles on it.
There is a customer satisfaction program 16N02 with safety recall 16S-19 on 2012 Ford F-150 for a intermittent problem where a wrench symbol appears on the dashboard and the speedometer and odometer quit working and the airbag light comes on and the vehicle goes into a limp mode, there is also instances where the vehicle will shift back into 1st gear on its own which is what my 2012 F-150 is doing and Ford is denying that my vehicle is covered under this recall even though it states exactly what my truck is doing.
This truck is spontaneously shifting down to 1st gear. It is also getting stuck in different gears and not shifting properly, Ford supposedly has a customer satisfaction program extending the warranty to 150,000 miles for the lead frame, however I took it to my local Ford dealership and they do not want to honor the customer satisfaction program. I called Ford corporate and the same thing. Not only when this problem happens does the transmission mess up but so does the instrument cluster, to the point where the speedometer doesn't work and the airbag light comes on.
The contact owns a 2012 Ford F-150. While driving approximately 70 mph, the vehicle downshifted to fifth gear. The contact pulled over and turned off the vehicle. After waiting approximately two minutes to restart the vehicle, it operated normally. The failure occurred approximately fifteen times within two months. The vehicle was taken to an independent mechanic, but no failure code was located. The vehicle was taken to joe machens Ford (1911 w worley street, columbia, mo 65203), but was not diagnosed. The dealer stated that the VIN was excluded from NHTSA campaign number: 16V248000 (power train). The manufacturer was notified of the failure. The vehicle was not repaired. The approximate failure mileage was 90,000.
Transmission revs high even after acceleration has stopped. Buckling, rough downshifting. Occurs while vehicle is in motion. Even when not attempting to accelerate (even when going at a steady pace). Problem seems analogous to 16S19 recall, but that supposedly does not apply to my vehicle. 6R80 transmission.
- Riverside, CA, USA
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While in motion my truck has slammed into first gear while at dangerous speeds. In addition, I have had instances where the truck has started in a high gear and would not exit 5th gear. At the same time the speedometer didn't work and the odometer displayed all dashes (I have pictures of this). My research indicates that both issues are due to a documented failure in the molded leadframe (part of the automatic transmission). The first issue appears to exactly match recall "16N02". the second issue exactly matches tsb 13-6-8. the fix for both is a replacement of the molded leadframe. Ford is saying that my truck is not eligible for the recall (with no explanation) even though my truck is exhibiting the exact symptom specified in the recall and matches both the date and location of manufacture as well as the model of transmission. I had the downshifting issue happen years ago as well and that was serviced under warranty. However, I believe the dealer only replaced the output sensor and not the entire molded leadframe as specified and the problem has reoccured now - though luckily it is not happening often like it did before. This is the link to the recall: Https://media.Ford.com/content/fordmedia/fna/us/en/news/2016/04/27/Ford-motor-company-issues-three-safety-recalls-and-two-safety-co.html
Transmission shifts erratically, jumping from lower to higher gears. While up to speed, immediately shifts to 1st causing redlining of rpms. Speedometer jumps erratically. Happened initially while accelerating from a stop. Caused loss of power and feeling of misfiring, then sudden surge forward. After getting up to approx. 40 mph, transmission shifts to 1st and stays there. Could have easily caused a crash if this happened while cruising at highway speeds.
The contact owns a 2012 Ford F-150. While driving 45 mph, the vehicle made a loud abnormal banging noise and the gear shifted from fifth to first gear without warning. The contact stated that the rear tires seized and the speed decreased to almost 0 mph. The contact pulled the vehicle over to the side of the road and the gear became stuck in first gear. The contact had to manually shift gears. The failure occurred twice. Fieldhouse Ford (1400 S hallock St, de motte, in 46310) stated that the contact needed to bring the vehicle in for them to make a diagnosis; however, the contact did not feel safe driving the vehicle. The manufacturer was made aware of the failure. The vehicle was not diagnosed or repaired. The approximate failure mileage was 154,000.
The contact owns a 2012 Ford F-150. While driving various speeds, the vehicle suddenly lost power and failed to accelerate properly. The vehicle was taken to bj maurer Ford (327 alwine rd, boswell, pa) where it was diagnosed that the power train control module was faulty and needed to be reprogrammed. The vehicle was not repaired. The contact was informed that the VIN was not included in NHTSA campaign number: 16V248000 (power train). The contact stated that the vehicle experienced the same failure listed in the recall. The manufacturer was notified and did not assist. The failure mileage was 75,000. Consumer stated Ford says the problem will be cured when the first problem is repaired. Consumer states symptons still the same and transmission needs to be replaced.
My vehicle has code P0722 for the output speed sensor. The problem description matches safety recall 16S19 but my VIN does not show up for this recall. It appears the recall needs to be expanded.
The car started with a hard shift from 3-4 gear. Now (it has happened twice) on the highway, when accelerating, it will drop from 4/5 gear to 1 randomly.
The contact owns a 2012 Ford F-150. The contact stated that the transmission independently shifted into sixth gear from first gear while driving 65 mph. The vehicle was currently at baxter Ford South (9203 S 145th St, omaha, ne 68138, (855) 985-0071) for diagnostic testing. The vehicle was excluded from NHTSA campaign number: 16V248000 (power train), although the contact's failure was similar. In addition, the vehicle was not included in NHTSA action number: RQ17010 (power train). The manufacturer was notified of the failure. The VIN was not available. The approximate failure mileage was 82,000.
Big yellow wrench appeared on ip cluster while driving, speedometer dropped to "0", tachometer now won't drop to "0" reads high all the time. Took it to the Ford dealer, was charged for a "lead frame" replacement; tachometer still doesn't work; now I find out there is/was a recall on the lead frame.
The contact owns a 2012 Ford F-150. While driving 40 mph, the vehicle downshifted independently without warning and made a loud clunking sound. The contact stated that the abnormal sound emitted from the transmission. The vehicle was not diagnosed or repaired. A dealer was not contacted. The contact stated that the failure was intermittent, but not as severe. The manufacturer was notified. The approximate failure mileage was 56,000.
Upon slowing down to 40-50 mph to enter exit ramp from an interstate hwy, the transmission began downshifting on its own to one lower gear to the next, in fairly rapid succession creating high RPM. I continued to a stop light in low gear and when restarting all shifts were normal. It only happened this one time and has not happened again. I researched on internet and see similar if not same issue on 6S19 - powertrain control module reprogramming - 2011-2012 NHTSA campaign number: 16V248. I went to Ford dealer and they advised me that my vehicle is not covered. I entered my VIN in the recall look-up and it also did not show to be recalled. After further research of VIN descriptions, appears my vehicle may have been produced one day after the date range Ford lists on its affected vehicle build dates.
The contact owns a 2012 Ford F-150. While driving 60 mph, the vehicle downshifted into first gear and the rear wheels seized without warning. The contact stated that the vehicle decelerated to as low as 8 mph instantly and the rpms increased to 6,000. When the contact turned off and restarted the vehicle, it would usually return to normal. The contact stated that the failure occurred intermittently on numerous occasions. Metro Ford of Oklahoma city (2800 West interstate 44 service rd, Oklahoma city, Oklahoma 73112, (405) 438-3330) and sam wampler's freedom Ford (720 South george nigh expressway, mcalester, Oklahoma 74501) were made aware of the failure. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The contact referenced NHTSA campaign number: 16V248000 (power train) as a potential cause of the failure. The failure mileage was approximately 150,000.
The contact owns a 2012 Ford F-150. While driving approximately 50 mph, the transmission downshifted into first gear without warning. The contact temporarily lost control of the vehicle and it spun out of the right lane into a grassy area. The contact stated that all four tires seized and the vehicle was immediately placed into neutral. The contact was able to stop the vehicle. During the failure, the speedometer and instrument panel became inoperative. The speedometer gauge increased and decreased and the instrument panel lost power completely. The contact was able to restart the vehicle, but the failure recurred. The contact stated that the vehicle downshifted and upshifted randomly. Grieco Ford of delray beach (3000 South federal highway, delray beach, Florida 33483, (561) 278-278-0303) and autonation Ford margate (5401 West copans road, margate, Florida 33063, (954) 644-4976) were made aware of the failures and stated that there was no recall on the vehicle. In addition, the dealers requested a diagnostic assessment. The vehicle was not repaired. The manufacturer was made aware of the failures. The contact attached a diagnostic code reader to the vehicle and referenced diagnostic trouble code: Oss sensor (P0720). The failure mileage was 119,218.
The contact owns a 2012 Ford F-150. While driving 70 mph, the vehicle shifted into fifth gear on its own. The contact depressed the brake pedal to stop the vehicle. The contact stated that the vehicle exhibited the same symptoms as NHTSA campaign number: 16V248000 (power train) the vehicle was taken to joel confer Ford of bellefonte (2892 benner pike, bellefonte, pa 16823, 814-355-5445) where it was diagnosed that the transmission lead frame was fractured. The vehicle was not repaired. The manufacturer was notified and referred the contact to NHTSA. The failure mileage was approximately 71,973.
Driving 72mph on interstate 40 with cruise control on. Vehicle unexpectedly downshifted to first gear. Vehicle rear tires locked and vehicle swerved almost putting me off the road. Was almost rear ended and run over by 18 wheeler. Was able to maintain control and pulled over. After collecting myself, I drove the remaining 10 minutes home without any more trouble.
A D V E R T I S E M E N T S
- Evansville, IN, USA