This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The powertrain (transmission) has failed. The vehicle has had an issue when shifting into reverse since around the time I purchased the pickup. The vehicle is still doing this, and it is shifting strangely. It will shift from 2, to 1, to 4. Now it will shift from 3, to 1, to 5. When downshifting as I come to a stop, it will stay in 4, unless I manually shift to N, and back into D. At this time, it will shift back to 1 at a stop. It looses power at these times. It has presented with the "powertrain malfunction indicator light" (wrench). My safety and that of others was put at risk by shifting erratically, causing the vehicle to slow down, nerfing the ability to speed up. Losing the ability to speed up from a dead stop under normal driving conditions, increasing the likelihood of an accident from oncoming traffic when turning at an intersection, driving through an intersection from a stop, or from traffic behind the vehicle. I have not been able to have it reproduced by a dealer or independent service center. When I took it to a service center, they were unable to pull any codes relating to the issue. I have yet to take it to a dealer service center. The vehicle nor component have been inspected by the manufacturer, police, insurance or anyone else. The dash light up with a "Powertrain Malfunction Indicator Light, " in the shape of a large orange wrench. Once acknowledged, and the "OK" button has been depressed, the indicator goes away and a smaller wrench stays illuminated in the lower right corner of the display. This and similar issues have been occurring with this vehicle since the first two years of ownership. I had no idea where to begin to have the vehicle repaired or inspected for these issues. My ignorance (and that of many more of their customers) seems to be Ford's benefit. Ford did issue a "Customer Satisfaction Program" (16N02) for this issue, but I had no idea about it until my vehicle did not qualify any longer, due to mileage.
The contact owns a 2011 Ford F-150. The contact was parked in the residence driveway and had moved the shift lever into "drive" and depressed the accelerator pedal to begin to move forward down the driveway. The contact stated that the vehicle was in "reverse" and not in "drive" and the vehicle backed into the garage door at approximately 2 MPH, hitting the door with the trailer hitch. The contact stated that the "PRNDL" illumination on the dashboard was not functioning and he observed that the "check engine" was also illuminated. The contact drove the vehicle to a local dealer and it was diagnosed that the "Lead Frame" and the "Transmission Range Selector" needed to be replaced. The vehicle was not repaired. The contact researched online and determined that the failure was related to NHTSA Campaign Number: 12V190000 (Power Train, Exterior Lighting). The manufacturer had not been informed of the failure. The failure mileage was approximately 130,000.
The contact owns a 2011 Ford F-150. The contact stated that while starting the vehicle, the electronic vacuum pump emitted a loud winding noise. The contact let the vehicle run for approximately 45 seconds before the noise ceased. The contact had taken the vehicle to an independent mechanic who was not able to identify the cause of the failure. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The approximate failure mileage 145,416.
The contact owns a 2011 Ford F150. The contact stated while approaching a stop sign at 15 MPH, the vehicle downshifted independently into first gear. The contact stated no warning light was illuminated. The contact was able to continue driving to his destination. The contact took the vehicle to the local dealer however, the mechanic was unable to duplicate the failure. The contact stated he continued to experience the failure. The contact took the vehicle to the dealer on 3 different occasions and had the powertrain control module update but continued to experience the failure. The contact then took the vehicle to Elliott Ford (2055 W Burton Rd, Mt Pleasant, TX 75455: (903) 572-3486) but they were unable to duplicate the failure. The manufacturer had been informed of the failure. The failure mileage was approximately 90,000.
The contact owns a 2011 Ford F-150. The vehicle had previously been serviced under NHTSA Campaign Number: 19V075000 (Power Train) at the dealer; however, the failure occurred after the recall was repaired. The contact stated that while driving at an undisclosed speed, the vehicle made abnormal sounds while accelerating or coming to a complete stop. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure but informed the contact that he needed to pay out-of-pocket for the diagnostic testing. The failure mileage was approximately 133,743.
- Tallmadge, OH, USA
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While I was driving home from work in my 2011 Ford F-150 on the highway. I was passing a semi when my transmission suddenly downshifted very hard locking up the wheels for a second. Which caused my truck to almost come to a complete stop in the left lane of the highway. The truck behind me almost rearended my truck and it caused my truck to jar to the right in front of the semi truck. I was able to avoid colliding with the semi truck and bring my truck to a stop on the right shoulder of the highway. Then when I tried checking to see if the truck would still move by moving the shifter through the gears. No matter what gear I put it in it would not move so I had to have it towed home where it is still sitting. I have tried to move it since then but it still will not go into any gear. I called Ford to see if my truck was part of the transmission recall and to tell them what had happened. I was told my truck was not part of the recall and there was nothing they could do. The truck still sits in the driveway while I try to save enough money to get the transmission replaced. I have had multiple safety issues with this truck the first one was that it would not move when you tried to take off. Then while on my way to work the truck shutdown on the highway and had to coast off the highway. Then it would not restart so had it towed to the dealership which told me the timing chains went bad and I needed a new motor. I put $11,000 into getting it fixed after only having it for a year. Then not even a year later the incident with the transmission happened. If either of these two issues would have happened to someone with less experience things could have turned out a lot worse which is what I want to prevent from happening. My Wife and kids would drive this truck around as well and I hate to think what could have happened had she been out alone with our children. Please look into this I know that the 3.5 liter Eco-Boost engines have had prior issues along with the 6R80 Trans.
The contact owns a 2011 Ford F-150. The contact stated that after starting the vehicle and shifting into reverse, the vehicle stalled. The contact restarted the vehicle and attempted to shift into reverse again. The transmission range sensor and power train malfunction indicator lights were illuminated on the instrument panel. The vehicle was not repaired. The vehicle was diagnosed by the contact. The contact related the failure to NHTSA Campaign Number: 12V190000 (Power Train, Exterior Lighting) however, the VIN was not included. The manufacturer was notified of the failure. The approximate failure mileage was 200,400.
The contact owns a 2011 Ford F-150. The contact stated while driving approximately 65 MPH down busy highway, the vehicle downshifted without warning. The contact stated that he then drove slowly to his residence. The contact stated that after doing research on the failure, he became aware of NHTSA Campaign Number: 19V075000 (Power Train) which he linked to the failure; however, the VIN was not included. The contact stated the following day while attempting to drive his vehicle, the transmission failed to shift as needed. The contact stated that the powertrain malfunction indicator warning light was illuminated. The vehicle was not diagnosed nor repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 107,000.
The contact owns a 2011 Ford F-150. The contact received notification of NHTSA Campaign Number 19V075000 (Power Train) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Traveling at 45 mph the transmission abruptly downshifted, rpm jumped up past 5000, and the rear wheels locked and made me lose control of the truck. I recovered and pulled over. Luckily no other vehicle was around us at the time as I was all over the road trying to control the vehicle. Ford has not reached out to me about this issue however I have discovered that this is a known problem in this year of F150 trucks and all my Recalls have been completed.
The contact owns a 2011 Ford F-150 The contact stated while stopped at a stop sign, the contact took his foot off the brake pedal and the vehicle started to accelerate. The vehicle was turned off and restarted and the contact was able to safely drive the vehicle. There was no warning light illuminated. The vehicle was not taken to the local dealer to be diagnosed. The manufacturer was notified of the failure. The failure mileage was approximately 84,415.
The truck drops out of 2nd and 3rd into 1st gear. The electronics (Speedometer pegged and radio display goes in and out constantly) are shorting. This is a know problem with a recall that needs to be expanded. My truck was produced at the same production plant during 2011 as the recall but for some unknown reason is not included in the recall. The NHTSA needs to force Ford to expand the recall before more people are killed. Eventually there will a class action lawsuit against Ford and the NHTSA for knowing about the transmission short and not doing anything about it.
The truck constantly downshifts out of 2nd or 3rd gear into 1st gear. The speedometer is now pegged and the radio display keeps going on and off. This is a known problem and there a many complaints. This truck was produced in 2011 at the same plant as recalled trucks experiencing the same issue. When is the NHTSA going to force Ford to expand the recall. Do more fatal accidents need to happen before you force them to expand the recall. The NHTSA and Ford will be liable for damages when it is found that they new there was an issue and decided to ignore the issue causing more deaths.
While driving the transmission down shifted the maintenance light came off and I selected okay. At that point the display went to dashes and the vehicle was in limp mode. Was able to park the vehicle safely. Turned the truck off and let sit, started truck 30 minutes later and did a slow drive around the area and the issue did not happen again. Bought this vehicle used has 97000ish miles on it. Getting it looked at ASAP.
While driving on the interstate my truck suddenly flashed a wrench on the display. At that point the truck shifted by itself into a lower gear almost causing an accident and for me to lose control of the truck. When this happened the speedometer stopped working and went to zero and the mileage disappeared and showed all dashes. Once I turn the ignition off, it seems to fix the problem for the short term, but after 20-30 mins it does the exact same thing again. This happened for the first time 3 weeks ago and has happened 5 or 6 times since. I have stopped driving the truck. Ford could not tell me specifically what was wrong with the truck because they couldn't recreate the error due to the fact that they wouldn't drive it for 20-30 mins for the problem to occur.
while driving at approx 60mph the vehicle down shifted to low, no response from the accelerator, the wrench showed in the display after selecting ok the display changes to all dashes
Traveling at highway speeds approximately 65 to 70 miles per hour. The vehicle down shifted to 2nd and then 1st gear on it-??s own. The downshifting caused the rear tires to lockup and the vehicle simultaneously jerked to one side. Luckily I was able to maintain control and move over to the shoulder safely. I was able to drive home manually shifting through the gears.
The contact owns a 2011 Ford F-150. The contact stated while driving at various speeds, the vehicle would enter limp mode. The contact stated that the vehicle maintenance warning light was illuminated. The vehicle was not taken to a local dealer. The manufacturer was informed of the failure and informed the contact that the VIN was not included in a recall. The failure mileage was approximately 176,000.
While driving down the road the vehicle shifts down to 1st gear. Lights on dashboard go out briefly. This causes big safety issue when i am doing 70 miles an hour on the highway with cars behind me. Ford has a Customer Satisfaction program out on this issue. (16N02) But they put a limit on the work of 10 years or 150,000 miles. So I have to pay now because we bought this used and the previous owner never brought it in. the vehicle now has 157,000 miles on it. This is not listed as a safety recall and i believe it should as it poses a huge safety issue on the roads as I am driving.
I just recently had the recall for transmission reprograming completed. 3 weeks later, the transmission dropped to 1st gear while driving. No indicator lights illuminated on the dash. A sudden downshift could cause the loss of vehicle control resulting in an accident. Any vehicle following me could have collided with me. Upon researching the issue, I found this is a common problem with this vehicle. The problem has not been reported to a dealer or service center. No indicator lights illuminated on the dash. After turning the truck off and restarting, the transmission would not shift beyond 1st gear. While applying steady/consistent pressure to the gas pedal, the engine would rev/surge intermittently.
A D V E R T I S E M E N T S
- Albuquerque, NM, USA