This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Ford Explorer 2018 going from 50 mph. And to do force, enters a strong smell of gas cabin it should slow down and open the crystals to leave the strong odor.
I have been smelling exhaust fumes/rotten egg smell in my car when accelerating up to 60mph. 1st time in shop they said bolts were missing on engine and some were loose.; they 'fixed' it. Still smelled exhaust fumes/rotten eggs, so took car back. They said fuel got in the fuel filter but they 'fixed' the problem. No still smell exhaust/rotten eggs. Took back for 3rd time they had my car for a month and they replaced the whole exhaust. Now have had car a week and a half and I smell the exhaust. I don't know what to do, I have this brand new car costing me $37000.
The contact leased a 2018 Ford Explorer. The contact detected an abnormal fuel odor inside the vehicle that was so strong, she could taste fuel. Towne auto group (3535 southwestern blvd, orchard park, NY 14127, (716) 662-6500) was notified of the failure, but was unable to replicate, diagnose, and provide a remedy after several visits. The dealer later replaced the door seals, but the failure continued. The vehicle was not included in NHTSA campaign number: 18V807000 (fuel system, gasoline). The vehicle was not repaired. The contact stated that a passenger inside the vehicle experienced nausea and headaches while the vehicle was in operation. Medical attention was not received. The manufacturer was notified of the failure. The vehicle was not included in NHTSA action number: EA17002 (structure, engine and engine cooling). In addition, the contact was unable to use the air conditioner and heating, and had to close the vents due to an asthma condition. The approximate failure mileage was 4,278.
- Buffalo, NY, USA
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Exhaust fumes entering the vehicle. Ford engineer inspected and found 3ppm entering cabin in less than an hour. Ford states this is normal. Over 3 hours in the car causes physical illness, Ford denying any responsibility. Vehicle in motion on highway over 40mph. Ford engineering report will be available to me within the next 48 hours. Caused physical illness, dizziness and vomiting.
The contact owns a 2018 Ford Explorer. While attempting to merge into traffic, the contact depressed the accelerator pedal and an exhaust odor immediately entered the vehicle. The vehicle was taken to bill fick Ford (737 N fwy service road, huntsville, tx 77340) where the failure was duplicated, but there was no remedy available. The contact also stated that the failure occurred every time the accelerator pedal was depressed ever since the vehicle was purchased approximately six months ago. The manufacturer was notified of the failure and case number: Cas-16021870 was filed. The vehicle was not repaired. The approximate failure mileage was 5,100.
My explore has failed to start on 4 different occasions. The dealer service department sent a tow to get the car, and the driver got it to start after several attempts, then he shut if off and it failed to start again. The service manager told me he couldn't get the issue to occur so there wasn't anything for him to do even though he had a fault code. My explore only has lest than 9000 miles and is still under warranty but yet they are telling me there isn't anything they can done after keeping my car for 3 weeks. There should be things that should be replaced with the fault code, but yet nothing was done. Has anyone else experienced this type of issue? if so, what was done to resolve this issue.
Exhaust fumes are entering the cabin during acceleration and when the ac is on. Several family members have complained about the smell within the cabin. I personally have experienced headaches and burning eyes because of the issue. It smells like burnt hair. This is a family vehicle used to Transport my entire family including my 5 month old baby. This smell is making everyone nauseous.
While driving normally acceleration will begin to reduce continuely until the vehicle stops altogether. No warning lights or anything. This happened on the expressway each time. The vehicle is one month old. Dealership can't find a problem.
When accelerating, the smell of exhaust fills the car. When you press the gas all you can smell is exhaust. It's been this way from day one. Ford tried to fix it under recall but it did absolutely nothing. You can still smell it just the same. No difference after their attempt to fix it.
A D V E R T I S E M E N T S
- Whitehouse, TX, USA