This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Windshield trim ripped off at highway speeds. Blocked driver vision and then flew into air striking vehicle behind. This could have caused a serious accident in either vehicle. I know you are researching for recall at this time. It should have been recalled years ago.
The windshield trim flew off and almost caused two accidents and the car is unsafe to drive with this missing as well as what happens when the other one flies off. The trim on the top of the car, both of them have flown off and almost cause two additional accidents. The trim on the back is completely cracked and came that way on the car. This has been very dangerous and could harm my children and I and other drivers. As well as extremely stressful. I have three children's live at risk. There were 3 different incidents.
The contact owns a 2017 Ford Explorer. The contact stated while driving at an undisclosed speed, the windshield trim panel started to detach from the windshield and partially separated. The vehicle was taken to an unknown dealer, who informed the contact that the VIN was not included in a recall. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 73,720.
The contact owns a 2017 Ford Explorer. The contact stated while driving 75 MPH, the driver-??s side windshield pillar trim separated from the windshield, struck the driver-??s side door window, and then struck the truck behind. The contact veered to the side of the road to inspect the vehicle. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 53,253.
Door trim coming off of my well maintained 2017 Explorer in 3 places. Estimate for repair was obtained from Ford garage but I am angry I have to pay for this as it is no fault of mine that this is happening to my vehicle. I am worried these pieces will fly off and be a hazard to other drivers on the road, as I keep reading statements of this happening to others. Ford should stand behind their products when this is a potential safety hazard.
Frame piece flew off while driving. This put other drivers at risk. I have taken pictures of multiple other Ford Explorers with the same missing piece on either side. Mine came off the drivers side.
The rubber lining around my windshield is falling off. It-??s breaking into parts all across my windshield and is coming apart. It-??s my understanding this is a common problem with my year make and model.
While driving on the interstate going the speed limit of 70 mph the plastic windshield trim on the left side of the vehicle (driver-??s side) became loose and flew off. This was alarming and caused a distraction that could have resulted in an accident. The trim piece is about 2-3 feet long and could have caused damage to the vehicles behind us. Or worse an accident. The trim appears to have also damaged the left side view mirror when it flew off as there are scratches and paint missing from the mirror housing now. Upon inspection of the location of the trim it appears there were plastic tabs holing on the trim that broke off. Due to safety the trim piece itself was not able to be recovered. The plastic seal around the windshield looks to be damaged as well. This is a major safety issue we feel Ford should address with a recall. Please advise. Thank you.
2018 Ford Explorer windshield trim panels detached and nearly flew while driving at highway speeds. I-??ve also experienced the passenger side window panel detached while driving at highway speeds. The consequences of the defect could result in a detached panel hitting another vehicle's windshield, a driver, or even a pedestrian. This could cause a driver to swerve and cause a major accident. Ford must recall the defective panels and all panels immediately.
Exterior windshield trim on passenger side. Yes it is available for inspection. This part flew off of our vehicle while driving on the highway. This part could have hit another vehicle and caused harm. Yes this is a known issue when I took my vehicle to Corwin Ford in Springfield MO. Service representative stated that this is under an Investigation for recall. Vehicle has not been seen by any other than service department with dealer. No warnings or messages of any kind.
Body trim around window fell off while driving on freeway. Vehicle is available for inspection. Safety risk would be to other drivers who could be hit by part flying off. Fortunately, no person or vehicle was struck when part flew off my car. Car has not been inspected since incident. There was no warning or symptom prior to incident.
I was driving on the interstate highway- I-20 in Alabama going eastbound at approx. 70 mph. Suddenly, the driver's side windshield trim moulding blew off without any warning. Mileage was 51,278. The safety issue is that this trim moulding is approx. 18 inches long - 4 inches wide which may have hit another vehicle as it departed my vehicle at highway speeds. I further read that approx. 170 Ford Explorer owners have also reported the identical issue, so I wanted the goverment to be aware that this occurred and hopefully there is a full recall. The dealer wants $650 to replace this moulding.
Traveling at Highway speed (70mph) on level road without unusual road conditions is clear daytime weather, the drivers side windshield pillar trim separated from the vehicle, and the drivers side mid pillar trim loosened, but did not separate. No other vehicle damage occurred. The vehicle had been purchased from a Dealer in Bowie Tx, 15 minutes before the incident. The dealer has agreed to repair the damage.
At highway speed the Windshield-Outer Trim Molding Pillar Driver Left Side departed the vehicle. I saw something flicker by but did not know what it was until I stopped and saw the missing trim piece.
While driving on the interstate the second day that we had the car, bought it used the right side window A pillar trim came off the car and landed on the interstate and broke in pieces. Several cars behind us had to swerve to keep from hitting the parts. Could have caused a very bad accident as there was a lot of cars on the road. I see that this a major issue with the Explorers and should be recalled due to safety.
A D V E R T I S E M E N T S
- Oakdale, CA, USA