This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Since June 5th, 2023, I have had to have the passenger side windshield pillar mount trim replaced 3 different times due to clips breaking and the trim piece begins to become unattached when driving. It was replaced again yesterday and not even 2 hours after it was replaced, the top clip that is attached to the trim piece and clicks into the body of my car, it already broke off from the trim piece and the top of the trim piece is loose again. This is absolutely unacceptable and a major safety issue.
The front windshield side trim piece detached from my vehicle while driving and was hanging on by a tiny piece of rubber. I had to pull over on the interstate to pull it off which was very dangerous.
Component: Passenger side windshield trim Safety Risk: I was traveling on the interstate between 70-75mph when the trim flew off. It went directly in the path of the vehicle behind me causing them to swerve. They nearly hit the vehicle in the left lane by doing so. Problem confirmed: No, just happened and have not contacted dealership yet Component inspected: No, was destroyed after being run over multiple times in rush hour traffic Warnings, messages, or symptoms: Just as it was happening there was a clicking or smacking sound then it went. Maybe 30 seconds between sound and part flying off.
Driver side windshield trim detached from vehicle while driving at highway speed. Do not have the actual trim, have photographs of the A-post where trim detached. Safety of other drivers at risk due to part flying off vehicle at highway speeds. A quick Google search shows this as an issue for many drivers. No inspection of the issue completed. No warning lamps or messages. Rubber trim around windshield began to degrade and rattle could be heard on occasion at highway speeds.
My Wife, child, and I, were driving down the interstate and the exterior driver side panel by the windshield flew just flew off. When we stopped at a gas station it looked like serious deterioration to the seal and clips that held it together was present. The clips were all broken. On this same trip, we began to hear what sounded like bees buzzing in the dash. We stopped again to worry that something had to be going wrong. We did some research on the spot, and it seems to be the windshield cowl. After getting home it we did more research and it looks like these are very common issues, but when we talk to Ford, they just dismiss our concerns and tell us it's not covered under warranty. even though it's an apparent quality control issue on their part. We bought this vehicle used about 5 months ago and have put less than 5 thousand miles on it. We do not have the panel that flew off as we were unsure what had happened until we stopped down the road many miles at the next exit. The car itself is available to be inspected. Our safety was affected because this panel could have hit a motorist or become a road hazard.
- Madison, AL, USA
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When you hit the button to close the hatch whether it be by the hatch button, dash button or key fob button if something is in the way it doesn-??t stop closing. So if your arm or a small child-??s head, arm it would just keep closing. If it can-??t latch it does go back up but that is only when it goes all the way down.
Windshield trim flew off driving down the interstate, hit my side mirror, and passenger window. The trim piece put my family and me in a dangerous situation. It could have easily broken the window. No warning.
The windshield trim on the drivers side flew off while I was driving on the highway unexpectedly and startled me. I was driving at 75mph and could have easily lost control of my vehicle. This is very dangerous! While searching for how to fix it online, I read that this is VERY common! How is this not a recall? This is awful!
As I was driving down the freeway the panel between the front and rear passenger door flew off. Noticed today that the driver side one is loose and it holds the keyless entry pad.
As I was driving on the freeway, the windshield trim panel flew off my car. This put the safety of the cars behind me in jeopardy as it did or could have hit them or caused an accident by people attempting to avoid running over it in the road. I took my car to a Ford and they said this car is notorious for having this problem and they see it all the time. The previous owner of this car said that the trim on the opposite side had flown off too and had to have It replaced as well.
The contact owns a 2017 Ford Explorer. The contact stated that while driving at an undisclosed speed, the passenger-??s side windshield trim detached. Additionally, while driving at 80 MPH, the driver-??s side windshield trim detached. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure. The failure mileage was 126,415.
Was driving at highway speeds when a hitting sound was heard to the body. Could not determine while driving what or where the noise came from. Later discovered the RH side a-pillar trim had detached from the car. Unsure whether the trim piece affected other vehicles on the road.
Outer plastic A-Pillar Trim detaching from body of vehicle, putting other drivers at risk of vehicle parts coming off and hitting vehicle or causing accident
Passenger side Window trim. Trim detached flying off at traffic behind almost striking vehicle traveling directly behind my vehicle on interstate. No inspections have been completed by any professionals at this time. trim retainer is broke in half while still attached to the car. the trim piece itself was unable to be safely recovered. rubber along windshield next to trim came loose minutes before.
August 28, 2021 I was driving on the interstate when out of nowhere the rubber moulding/trim on my passenger side came partially detached and continued to bang up my window for the remainder of my trip (about 20 minutes at that time) until I could safely pull over and see what was happening. Majority of the rubber was missing and continued to disintegrate and fall off over the last 2 years. Yesterday, May 7, 2023, I was again driving on the highway when the entire pillar trim/moulding and rubber flew off the driver's side going 60+ mph which hit my mirror and side door chipping the paint on it's departure from my vehicle. This is obviously a major safety issue and needs to be a recall immediately. I've had nothing but continuous problems with this poorly manufactured vehicle (including the roof racks STILL not being repaired after over 10 repairs from the local Ford service department). Thank God no other car was around to get hit by the flying parts off my car!
While driving, a large piece of debris came off of my windshield area causing the vehicle next to me to swerve. The remaining material was flapping in the air at highway speeds causing a startle reaction. I initially thought I had hit something. When stopped, I discovered the material in question was coming from around the windshield. Large portions of the material are coming loose.
I've had both passenger and driver side Windshield A-Pillar Molding rip off while driving on highway which thankfully no one was behind me but could have causes serious damage if it hit another vehicle going 70 mph. Both of these have failed to stay intact/ place
A D V E R T I S E M E N T S
- Boise, ID, USA