This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Car was parked in a driveway in a mostly-shaded spot. 78 F degree day. No extreme weather conditions. Found rear window had exploded/shattered. Window bowed outward as if pressure came from inside the car or from the edges of the window. No prior damage or issues with rear window prior to this. Police came to scene and drew same conclusion that window had exploded/shattered and must be result of a defect. A hole was present and the enter window had shatter patterns, including all around the edges. Thankfully, we were not driving or in motion when it happened, or it could have resulted in injury to passengers or a car behind me.
The contact owns a 2017 Ford Explorer. When the contact's daughter got into the front passenger side of the vehicle and closed the door, the front passenger side window shattered. There were no warning indicators illuminated before or after the failure. The vehicle was taken to lithia Ford Lincoln of fresno (195 E auto center dr, fresno, ca) where the vehicle was diagnosed. The diagnosis was undetermined. The vehicle was repaired. The manufacturer was not notified of the failure. The VIN was unknown. The approximate failure mileage was 7,500.
The passenger window was intact when it was rolled down. The car was stationary. My 8 year old son shut the door and the window was rolled up. The window was completely cracked.
- Riverside, CT, USA
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- Franklin Lakes, NJ, USA