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10.0

really awful
Crashes / Fires:
2 / 0
Injuries / Deaths:
3 / 0
Average Mileage:
17,311 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2016 Ford Explorer wheels / hubs problems

wheels / hubs problem

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2016 Ford Explorer Owner Comments (Page 3 of 3)

« Read the previous 20 complaints

problem #6

Feb 102017

Explorer

  • 27,000 miles

A D V E R T I S E M E N T S

When driving on a highway at approximately 70mph, I completely lost control of my vehicle for no known reason. I veered across 3 lanes of traffic and back across 2 more. Cars were swerving around me and miraculously I was not in an accident. I pulled over to the side of the road and other cars traveling behind me at the time did too. We couldn't see any reason why the car wasn't working properly so after catching my breath, I tried to get back on the road. I could feel my car intermittently "slipping". it felt as though it was losing traction and I was losing control and not able to steer. I ultimately pulled over and called a towtruck as I knew my vehicle was unsafe to drive. The tow truck driver saw that my rear tires were completely bald only on the inside. My car had 27,000miles on it at the time. I replaced the back 2 tires that day. And the front 2 the following day. 2 weeks later, my car was not driving properly and I brought it into a local Ford dealership for service. They performed a diagnostic. They told me my rear suspension was a mess, the uppercontrol arm needed to be replaced, the bushings on my back right wheel were lose and had a lot of play and that none of this was covered under my B2B warranty because the right rear tow link was bent and the weddings were lose. Also, the tires I put on 2 weeks ago were stripped bald on the insides again and needed tombs replaced. My car has never been in an accident. Ford recalled 75,000 explores made in 2014-15 due to faulty rear suspension from improper welding of tow links. I believe my car is a demonstration that this is still an ongoing manufacturer issue with these vehicles and I want to properly report it so that other young mothers do not have the same dangerous encounter that I had.

- Fresno, CA, USA

problem #5

Feb 102017

Explorer

  • 9,800 miles
2016 Ford Explorer purchased July 2016. 9800 miles. Took it in to the dealer for an oil change and tire rotation. They told us the tires were shot. Hankook ventus S1 noble 2 H452 255/50R20 105H BSW. They asked us if the car had ever gotten stuck or if we ever drive on gravel roads. The car has never been stuck but we do have a gravel driveway. They offered to sell us a new set of tires and send the old tires back to hankook for analysis. Called Ford corporate and opened a case cas11650061. Same response - buy a new set of tires and we'll send them back to hankook for analysis. I finally reviewed the specifications for these tires: "the hankook ventus S1 noble 2 tire is an ultra high performance all-season tire that is developed specifically for high end sports cars and maximum handling." Now I know why I've been finding pieces of rubber on my concrete turn-around pad. Parts of the tread are peeling off. Shame on me for not doing the research first, and seeing that these tires are not suitable for service on a 4WD Explorer. Shame on Ford for specifying this tire for this vehicle. I'll be buying a new set of tires at my local tire shop. These tires will not be hankook ventus S1 noble 2 H452 255/50R20 105H BSW tires. These tires will be suitable for service on a Ford Explorer. I can't afford to be buying a new set of tires every 10K miles.

- Edwardsville, IL, USA

problem #4

Jan 122017

Explorer

  • 22,500 miles
I purchased a Ford Explorer XLT back in September of 2015. Now, after only 16 months of driving and 23,000 miles driven my dealer is telling me that I need new tires on the car. We have hankook ventus S1 noble2 tires (H452) and the tires carry a tread warranty of 50,000 miles however the dealer says they don't guarantee the tire and I called hankook and they said they only guarantee tires that you purchase secondarily and not on oem tires included in the purchase of the car. Tire size is 255/50R20. I would think that either the dealer or the manufacture would stand behind their product instead of pawning it off on one another while I apparently have to fork out $1,000 for a bad product. Not sure what else to say except I would advise anybody looking for tires to never buy hankook tires.

- Arroyo Grande, CA, USA

problem #3

Dec 132016

Explorer

  • 17,000 miles

A D V E R T I S E M E N T S

Parts of the hankook ventus S1 noble2 255/50R20 105H tire treads are just ripping off for no apparent reason on all my tires and this is an AWD vehicle. It has 17,000 miles. This vehicle is just used by wife to drop off my son at school. They are breaking off without being mistreated. Just noticed today 12-13-2016

- Pharr, TX, USA

problem #2

May 122016

Explorer

  • 6,000 miles
While moving at high speed in rush-hour traffic in the fast lane on hwy 680 S in dublin, ca the engine just shut down. This is dangerous. The car was towed to Ford for repair - they state it was a "throttle body assembly" problem - apparently a well-know problem. This happened with less than 6,000 miles. Also, all 4 original equipment tires blew-out with less than 6,000 miles - only one had a road-hazard - all had sidewall failures. Ford repaired the throttle-body assembly but not the tires. To keep us happy, they offered us an "extended warranty" - this was never provided - indeed, despite repeated E-mails to 2 Ford representatives over a 3-month time-period, I no longer receive any response from them whatsoever. Therefore, it would seem that not only are they providing a dangerous product, they are also deceptive in their handling of customers.

- Danville, CA, USA

problem #1

Jun 222016

Explorer

  • 12,000 miles
2016 Ford Explorer with hankook ventus S1 noble 2 tires. Approximately 3 months ago my wife was driving on a local surface street at 45 mph. Her tire pressure monitor illuminated on the dash while simultaneously the vehicle veered sharply to the right. Upon inspection there was a 2-3 inch laceration in the sidewall of the front passenger side tire. There were not any potholes in the street where this incident occurred. Tire seemed to have simply "blown out". tire was replaced. Yesterday my wife was making a left turn from from one surface street to another traveling approximately 15-20 mph and the replacement tire blew out again. Similar details; tire pressure monitor illuminated while vehicle suddenly veered to the right. Again, no potholes were present and zero indication of foreign objects causing flat. There was approximately a 2-3 inch laceration to sidewall of front passenger tire. These two incidents occurred in a relatively short time span. I have read complaints about weak sidewalls regarding these tires as early as 2013. Additionally, hankook and Hyundai have issued a recall for these tires (albeit a different size) due to sidewall problems. Without potholes and/or foreign objects causing the flat tires, it seems obvious that these tires are defective. My wife does not feel safe in her vehicle, and is afraid that another blowout may occur while traveling at higher speeds (freeway).

- Livonia, MI, USA

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