This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2016 Ford Explorer. After the contact's wife had been driving the vehicle for approximately two weeks, an abnormal odor was detected coming from the vehicle. The contact's wife became ill and medical attention was required. The contact was informed that his wife had carbon monoxide poisoning at four times the normal limit. The contact was informed by the medical doctor that the vehicle should not be driven. The vehicle was towed to the contact's residence. The vehicle was not taken to a dealer to be diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 79,000.
2016 Ford Explorer accelerates while driving. My vehicle has been in and out of dealership since 12/26/17. I am currently in a loaner vehicle. Receive update first week of Feb 2018 that the transmission dept was behind and that they will let me know as soon as possible if I need a new transmission.
Bought a 2016 Ford Explorer Sport in Nov.2016 used with 20K miles. As I was driving home I noticed a horrible smell and thought it was just something in the area never dreaming it was the car! I did a little research and found the car had a recall on it. The smell is horrible, so bad we have to ride with the windows down. Im not sure why the dealership was even allowed to sell the car to me with disclosing this problem. I have taken the car to my local Ford dealership and they are waiting on a response from Ford. I would like them to buy the car back from me.I am driving a 2003 car now with 150K miles because I cannot drive my new car.
The contact owns a 2016 Ford Explorer. That contact stated that while driving, there was an odor of fuel emitting inside of the vehicle. The vehicle was taken to a unknown local Ford dealer for a diagnosis where the mechanic advised the contact that the fuel pump needed to be replaced. The vehicle was repaired. The contact again was driving the vehicle a week later, and smelled a fuel odor again inside the vehicle. The contact called the Ford Motor Company located at 1 american road, dearborn, mi 48126 (313)322-3000, and was advised to drop off the vehicle for a diagnosis. The contact was advised the fuel pump was leaking from a crack in the pump. It was unknown if the manufacturer was contacted or not. The failure mileage was 40,000.
- Southfield, MI, USA
Search CarComplaints.com for these popular complaint phrases...
I bought the 2016 Ford Explorer XLT last week from a Ford dealer, I drove it home which is 35-40 minutes away from the Ford dealership and both my wife and I had severe headache. There was an odor inside the cabin which was causing the headache/nausea. We couldnt explain why the odor was there and when we researched online, we were shocked to find that the Ford Explorer had the carbon monoxide leak issue. We are not able to drive our car for more than 15-20 minutes without getting a headache.
TL-contact owns a 2016 Ford Explorer ---- contact has been smelling gas on the drivers side on the inside of the car-- vehicle has been in shop twice for gas smell --- contact brought vehicle to Ford dealership -- Ford stated there is a recall on engine parts --- contact stated she no longer wants vehicle wants to sell vehicle back to dealership to get money back and get a different vehicle ---- 1recallsassociated with this VIN Nov 29,2017 manufacturer recall number17S40 NHTSA recall number17V767 recall statusrecall incomplete, remedy not yet available summaryaffected vehicles are equipped with suspect power driver and front passenger seats. Ford team reviewed supplier process, maintenance and warranty records to determine the population of affected parts. The Ford process is capable of tracing front seat adjuster production to the vehicle in which the front seat adjuster is installed. Safety riska front seat cushion with a missing upper left-hand pivot bolt may experience increased seat deflection in a crash and not properly restrain occupants, increasing the risk of injury. Remedyowners will be notified by mail and instructed to take their vehicle to a Ford or Lincoln dealer to measure the torque of the power seat track upper pivot link bolt. If the bolt passes the torque inspection, dealers will remove and clean the bolt, apply new threadlock, and reinstall the bolt to the specified torque. This repair will complete the fsa. If the bolt fails the torque inspection, threadlock will be added and the bolt will be reinstalled as an interim repair for sold units until the final repair is available. Unsold units will be held until the final repair is complete. The final repair will include replacement of the lift link with new bushings
Car smells strongly like natural gas inside cabin when driving, and when sitting still - eyes burn, throat sore, headache after driving it for 5 mins or more.
Our Ford Explorer has an exhaust leak that enters through the dash vents when driving, or when parked with motor running. When I park in garage. I have to open back and front garage doors to allow air to "clear " ir from garage, so it does not enter home. Our Ford dealer said there is no recall.
The tailpipe occasionally emits blue-gray smoke, as if it is burning oil. I have witnessed this when the vehicle was stationary. The passenger compartment occasionally smells like smoke. The passengers in the rear of the car tend to notice it first, and then the passengers in the front can smell it. It seems to happen when accelerating at a high rate, such as when entering a highway from an on-ramp.
Although I have not yet recd. Any letters from Ford on repairing my Explorer, my son often complaints of uneasiness and nausea when sitting in the back seat of my car. I don't particularly notice any smell but I am now concerned that this is related to the other news around fumes and co entering the cabin. This happens specially when the car is running and A/C is on with A/C windows closed. I noticed this only during our summer break this time when my son spent a lot of time in the car as opposed to school nights.
When I fill up the tank the miles varies every time. Also, there is a smell in the car when I drive. I have to open the windows to get rid of the smell.
When accelerating or going up incline car starts to smell like carbon monoxide (like the heater is on). Circulation is within car. In order to get out must put on outside circulation and roll down windows.
The contact owns a 2016 Ford Explorer. The contact stated that the vehicle emitted an abnormal exhaust odor through the A/C vents. The vehicle was taken to apple Ford Lincoln located at 8800 stanford blvd, columbia. Md where it was diagnosed that there was an exhaust fume leak in the vehicle and a tsb needed to be performed in order to correct the failure. The manufacturer was notified of the failure. The failure mileage was approximately 21,000.
Carbon monoxide leak coming through back vents. I have literally felt fuzziness, nauseous, intermittent severe headaches, difficulty changing lanes from confusion, and loopy while driving. Called my freeway Ford, and they verified that my car did in fact have exhaust coming through back vent. They fixed under tsb - technical service bulletin, not an official recall. I assumed that I had something severely wrong with my health until the news stories came out about the police officers passing out, and having some of the same symptoms. Bingo, it was my car! Ford should be ashamed of themselves for not putting out an official recall. There motto is to go further, but they are simply sitting back while they compromise the safety of drivers. I have written to the president and group vp & CEO of general counsel at Ford Motor Company. My letter was sent certified mail on 7/26/17; received 7/31/17; still no response. I am attaching letter.
The contact owns a 2016 Ford Explorer. On several occasions, while the accelerator pedal was depressed, the contact smelled a strong odor of fuel throughout the vehicle. There were no warning indicators illuminated. The contact called don gasgarth's charlotte county Ford at (888) 313-9652 where the dealer stated that the failure could not be repaired and that it could only be minimized. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 7,000.
I purchased this vehicle in February 2017 used with 12,000 miles. About 1 month later I noticed an exhaust fume smell inside the vehicle. I took this vehicle on a 3.5 hour trip in March with 3 friends and they all noticed it as well. At first we thought it was cars ahead of us with bad exhaust systems, but on they way home realized as there were no other cars around, it was coming from my own vehicle. This problem has progressively gotten worse from 17,000 miles to my current 22,000 miles. It seems to happen under harder throttle conditions such as passing another vehicle or merging into traffic. A few seconds after this harder throttle application, there is a very strong odor of "sulfur" smelling exhaust which fills the vehicle. I have not taken the vehicle to the dealership yet as it is not only an inconvenience, but from what I have read, Ford does not have resolution for this problem. This problem is now almost continuous and happens usually several times during my 45 minute commute to work. The smell is horrible and has of late started to make me feel nauseous and light headed.
A D V E R T I S E M E N T S
- Lake Elsinore, CA, USA