This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2016 Ford Explorer. While driving at any speed and attempting to depress the accelerator pedal, the contact smelled exhaust fumes from the rear of the vehicle. There were no warning indicators illuminated. The vehicle was taken to a dealer (mclarty daniel Ford in bentonville, ar) where the filter was replaced, but the failure recurred. The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure mileage was approximately 10.
The contact owns a 2016 Ford Explorer. When the air conditioner was activated, the contact forcefully depressed the accelerator pedal and noticed an abnormal odor in the vehicle. The vehicle was taken to the local dealer (tower Ford, 124 S middle neck rd, great neck, NY, 11021) in April/May 2017. The dealer was unable to duplicate or diagnose the cause of the failure. The manufacturer was not contacted. The failure mileage was approximately 18,000.
The contact owns a 2016 Ford Explorer. While driving various speeds, there was an abnormal exhaust odor in the vehicle. The vehicle was not taken to be diagnosed. Ferman Ford (located at 24825 us hwy 19 N, clearwater, fl 33763, (727) 797-2277) stated that there was no possible remedy for the exhaust fumes entering the cabin of the vehicle. The manufacturer was notified of the issue. The approximate failure mileage was 100.
The contact owns a 2016 Ford Explorer. The contact noticed an abnormal exhaust odor within the cabin, especially when the air conditioner was activated or while accelerating the vehicle. The contact placed an exhaust flow meter in the vehicle and the ratings failed. The dealer and manufacturer were not contacted. The failure mileage was approximately 2,000.
The contact owns a 2016 Ford Explorer. While driving 65 mph, exhaust fumes entered into the cabin of the vehicle. The contact stated that the failure occurred on numerous occasions while driving various high speeds. Arsenal Ford of new iberia, Louisiana was contacted about the failure on three different occasions. The exhaust was replaced in the front of the vehicle and an exhaust opening was sealed in the rear of the vehicle. The manufacturer was not made aware of the failures. The failure mileage was approximately 1,000.
- Crowley, LA, USA
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The contact owns a 2016 Ford Explorer. While driving 60 mph, there was an abnormal hydrogen sulfide odor. The vehicle was taken to a local dealer (hayford Ford located at 1330 301st ave nw isanti, mn 55040 763-689-5555), but was not diagnosed or repaired. The manufacturer was notified of the failure and opened case number: Cas12775863. No further assistance was provided. The VIN was unknown. The failure mileage was 26,000...updated 08/22/17 updated 09/28/2017
The contact owns a 2016 Ford Explorer. While driving 35 mph, a sulfuric, egg-like odor entered the cabin of the vehicle. The contact stated that the odor was noticed over a dozen times, especially during heavy acceleration or driving up an incline. The vehicle was taken to astorg Ford in parkersburg, West Virginia where the O2 sensor and catalytic converter were diagnosed, but no issues were found with either of them. In addition, the dealer stated that there was an unknown tsb that applied to the vehicle that came out in may of 2017. The manufacturer was not made aware of the issue. The failure mileage was 5,000.
The contact owns a 2016 Ford Explorer. While driving at any speed, the contact smelled exhaust fumes without warning. The vehicle was taken to the sharpe motor dealer where it was diagnosed that the bumper needed to be replaced. The fume odor remained. The vehicle was taken back to the dealer, but the technician was unable to diagnose the source of the fumes. The manufacturer was not made aware of the failure. The failure was not remedied. The failure mileage was 16,000.
The contact owns a 2016 Ford Explorer. The contact stated that there was an abnormal exhaust odor in the vehicle. The failure occurred without warning. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 14,000.
The contact owns a 2016 Ford Explorer. While operating the vehicle, exhaust fumes were present inside the cabin. The contact indicated that the failure occurred while depressing the accelerator pedal. The dealer indicated that the vehicle was operating normally and advised the contact not to press the accelerator pedal too hard. The manufacturer was not notified of the failure. The failure mileage was 1,000.
The contact owns a 2016 Ford Explorer police intercept. The contact stated that the vehicle experienced an abnormal exhaust odor after extended operation. The failure occurred without warning. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 20,000.
Car has an awful smell when using the climate control, dealer said there was an exhaust leak into the turbo, they replaced the turbo and the smell still persist. Car has been at dealership for a month now. Smell is strongest when driving and climate control is on.
The contact owns a 2016 Ford Explorer. While driving various speeds or while parked, there were strong exhaust fumes inside the vehicle. There were no warning indicators illuminated. The vehicle was not diagnosed or repaired. The manufacturer was notified of the issue. The VIN was invalid. The failure mileage was 28,000.
The contact owns a 2016 Ford Explorer. While driving various speeds on extended trips, exhaust fumes entered the cabin of the vehicle. The fumes made the contact feel nauseous to the point of passing out. When depressing on the accelerator pedal, the abnormal fume odor intensified. The dealer could not determine the cause of the failure. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 5,034.
A D V E R T I S E M E N T S
- Rogers, AR, USA