This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2016 Ford Explorer. While driving approximately 75 mph, the check engine warning indicator illuminated and the vehicle stalled. The contact stated that the vehicle went into limp mode. The vehicle was taken to an independent mechanic who retrieved diagnostic trouble code: P2111 (throttle actuator control system stuck open). The vehicle was not repaired. Autonation Ford marietta (located at 869 cobb pkwy SE, marietta, ga 30060, (770) 674-6077) was infomred of the failure via phone. The manufacturer was notified. The approximate failure mileage was 140,000.
End of March 2019 after driving home from work on a Friday evening the car smelled like exhaust fumes (rotten eggs) when I parked the car in the garage. I called dealer and made an appointment to take the car in. Over the weekend both inside and outside the car the smell was terrible. Took car to Ford dealer for repair. They suggested I needed a new battery (9 months old battery - was told battery causing smell). Picked up car and drove home. Once again upon parking car still smelled like exhaust. Car was returned to dealer. Dealer replaced PCV valve. Picked up car - drove home - car still smells like exhaust fumes. Car has gone into dealer 4 times for same problem. Can no longer park car inside of garage at home due to exhaust smell and potential safety issues. Dealer says they have done everything pursuant to Ford's instruction and their hands are tied. Dealer admits the car smells of exhaust fumes outside of car. Inside the car I am keeping the recycled air on to try to prevent the exhaust from coming in the car. Car needs to be fixed by Ford as the exhaust smell is a safety hazard and should not be happening to a 3 yr. Old car.
The contact owns a 2016 Ford Explorer. While driving approximately 50 mph, the vehicle shut down without warning. The vehicle was towed to rountree Ford (318-798-3673, located at 8770 business park dr, shreveport, la 71105) where it was diagnosed that the throttle body needed to be replaced. The failure was repaired. After the repair, while driving at an unknown speed, the seat belt indicator illuminated. The vehicle was taken to wray Ford (318-686-7300, located at 2851 benton rd, bossier city, la 71111) where the seat belt harness, buckle, and computer module were replaced. The manufacturer was made aware of the failures and offered an extended warranty, stating that nothing else could be done. Later on, while driving approximately 70 mph, the steering lost power. An unknown warning indicator regarding a visit to the dealer illuminated. The vehicle was taken back to wray Ford where it was diagnosed that the steering column needed to be replaced. The vehicle was repaired. The failure mileage was not provided.
The contact owns a 2016 Ford Explorer. The contact stated that fumes were coming through the heater vents. The fumes caused the contact to become ill, but did not require medical attention. The contact had to drive with the windows rolled down in the cold temperatures because of the abnormal fumes coming through the vents. The contact planned to take the vehicle to larry H. miller Ford lakewood (11595 6th ave, lakewood, co 80215) for diagnostic testing. The vehicle was not repaired. The manufacturer was made aware of the failure and did not assist. The failure mileage was 35,600. The VIN was invalid.
"takata recall "was driving slowly making turn and suddenly could not move steering wheel but vehicle was still moving a bit.. could not stop it... could not go forward... no backward....thanks god that was in the alley with no people otherwise somebody would get hit... just cars around but I did not hit any...thanks god...horible experience...
- Chicago, IL, USA
Search CarComplaints.com for these popular complaint phrases...
During acceleration, a brief pause in acceleration or down shifting of gears. Feels like the transmission is slipping. Usually noticed during 30 minutes of normal driving conditions.
When you drives slowly in between 15mph to 20mph 2nd to 3rd gear shifting it gaves tugg when it was in warrenty I bring to Ford delarship but they said everything is ok never recommend Ford it was my 1st experience with Ford but all crap cars and SUVS
The vacuum tube assembly/ hoses corroded to the point the braking system was compromised. The dealership's assessment states that battery acid spilled onto the hose and the acid ate though it. When I visually inspected the hose, the only part of the hose that was corroded where both ends where it connects to the manifold and other end. I find it very odd that batter acid will only spill on 2 opposite ends of a hose, which happens to be where the connections are. The battery was replaced after the original battery's core exploded.
9/29/18: Remote start stopped working and car sputtered when starting. 10/14/18: After manually starting with push-button, white smoke filled my garage and car with 3 children. Explorer towed to brandon Ford dealership that day which happened to be a Sunday. As of today, I still don't have my Explorer back. I was informed that fluid got into the cylinder and the cylinder needs to be replaced. Unfortunately there is a backlog on this particular part. As I approach the 5th week with this loaner vehicle, I am wondering if there is more to the problem or if there is anything that anyone can do to help me get resolution.
The contact owns a 2016 Ford Explorer. While driving 35 mph, the vehicle stalled without warning and lost power. The contact was able to restart the vehicle. The vehicle was taken to steve rogers Ford (located at 9760 oh-64, waterville, oh 43566, (419) 878-8151) to be diagnosed. The mechanic was unable to retrieve a fault code or duplicate the failure. The vehicle was not repaired. The contact stated that the failure was intermittent and primarily occurred during hot, humid weather with the air conditioning activated. The manufacturer was notified of the failure. The approximate failure mileage was 72,400.
I was driving on the nys thruway around 70-75mph and the car decelerated to 55mph then was like in a coast mode. The wrench light came on and it said see manual. I pushed the pedal all the way to the floor and it would not go any faster. I was able to coast to the side of the road. I turned car off and then turned it back on and pushed ok to the see manual. I was then able to drive it. We could of been killed if someone was behind me. I brought in to dealer and said they really didn't find anything wrong or see any info on the computer when car was hooked up. Very scary as I have read online more people have had this happen to them.
Strong exhaust and very high levels of co entering cabin at normal acceleration, very bad at hard acceleration I have multiple pictures of my co sensor I had in the vehicle for some time now with lethal co levels. I believe the exhaust manifolds have big enough cracks to flood in co into the cabin through openings. Mine has had the 'dealer itsb' to resolve, no change and it registered higher after. Replace this manifold and seal this truck or buy it back from me Ford. If putting my family's life in danger daily doesn't scare you, the pictures and proof I have are enough for another lawsuit against you for this! I need to be contacted by a Ford rep (not a dealership) to resolve or my lawyers will follow up with you. [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).'
Since the vehicle has reached 40,000 miles we have noticed hard shifting when accelerating. When putting the vehicle in reverse there is a sound like the engine may fall out of the car.
While getting on the freeway emissions come thru the A/C and at times the entire A/C cuts out and a bigger puff of these same emissions comes out again thru the A/C vents...a few weeks ago it started a to hesitate when leaving stop signs or lights...to the point it just stops moving and takes seconds to catch hold.we have had it in service 5 times and the dealership is submitting a claim to the Ford tech for an appointment to evaluate the car and go from there waiting for the call now...I feel very threatened with emissions in the cabin of the car. We have to lower at least 2 windows to be able to stand the smell and we figure danger level is high
A strong exhaust smell enters the car regularly when the car is in motion. This is especially strong when accelerating (even lightly) or going up a hill.
Carbon moxnoxide and odor from the exhaust coming into the cabin car causing headache and dizziness while driving. Increased odor with speed and A/C on.
The contact owns a 2016 Ford Explorer. The contact stated that the exhaust unit caused fumes to enter the cabin of the vehicle. While driving 65 mph, the carbon monoxide unit installed in the vehicle alerted the contact of the fumes. There were no warning indicators illuminated. The vehicle was taken to the dealer (stivers Ford Lincoln, 1450 E. hickman rd, waukee, ia 50263), but was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 80,000.
There is a rotten egg smell everytime we accelerate at a high speed when the ecoboost is used. I've taken it to Ford to have seals checked and the smell is still there. My toddler complains of headaches everytime we're in the vehicle and I've had nausea several times. I am now pregnant and worry the fumes will affect the unborn baby.
A D V E R T I S E M E N T S
- Smyrna, GA, USA