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10.0

really awful
Crashes / Fires:
3 / 3
Injuries / Deaths:
8 / 0
Average Mileage:
27,657 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2016 Ford Explorer engine problems

engine problem

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2016 Ford Explorer Owner Comments (Page 12 of 18)

« Read the previous 20 complaints

problem #139

Aug 012017

Explorer

  • 26,000 miles

A D V E R T I S E M E N T S

The contact owns a 2016 Ford Explorer. While driving various speeds, carbon monoxide entered the vehicle through the air conditioning vents, which caused the contact to have headaches and nausea. Medical attention was not required. The vehicle was taken to the dealer (autonation Ford katy, located at 20777 katy fwy, katy, tx 77450; (281) 305-8949). The dealer stated that they ordered the parts and were waiting for them to arrive. Once available, the dealer would repair the vehicle. The vehicle was not diagnosed or repaired. The manufacturer was not contacted and was not made aware of the failure. The failure mileage was 26,000.

- Katy, TX, USA

problem #138

Aug 112017

Explorer

  • 6,000 miles
When speeding up to pass or accelerating rapidly you smell fumes in the car which make you sick and light head

- Molino, FL, USA

problem #137

Aug 112017

Explorer

  • miles
Exhaust fumes getting inside the car. Took the SUV to the Ford dealership on 8/11. Technician diagnosed and confirmed that carbon monoxide were detected in the interior of the car while driving. Told to bring back car after part's are ordered. Got a call 8/16 that parts are backed ordered as so many owners has brought their SUV's in with the same problem. It will take 2-3 weeks to get the parts and 1.5 days of work. SUV was purchased on 7/4/2016. This issue has been there since day one as I ignored it thinking as a new car, it needs to run for sometime before the smells goes away. After 3 months, thought will wait till the first oil change. That's the big mistake I made, should have taken it earlier. Unfortunately, with work, was not able to leave the car at the dealership.

- Houston, TX, USA

problem #136

Aug 132017

Explorer

  • 13,000 miles

A D V E R T I S E M E N T S

While driving onto the on-ramp of interstate, the vehicle's ac automatically moved to recirculation mode and I begin to notice a foul smell emitting from the engine compartment. I also noticed that this event would occur any time the engine rpms were above 2700-3000 when the vehicle would up-shift to on-ramp, passing vehicles to change lanes or regular acceleration. After my travel yesterday from being on the road for a period a little over an hour, I began to feel nauseous and lite headed. I still have the same symptoms on 8/14/2017. I will be taking the vehicle in to Ford dealership from which I made the vehicle purchase in order for them to conduct a check on the vehicle for what I believe to be carbon monoxide leaks from either the engine cabin, rear exhausts or a combination of both. I am fearful this is affecting my family and possibly endangering our livelihood as I commute daily in the vehicle and its our only family vehicle as the primary means of transportation.

- Lorton, VA, USA

problem #135

Jun 052017

Explorer

  • 14,000 miles
There is a smell of exhaust inside the cabin of our Explorer at times when driving on the freeway and when our air conditioning is on, recycling the air inside the vehicle. This smell gives our teenage daughter headaches, and we are concerned that it could cause other health issues over time. Living in Arizona, we cannot just turn off the ac when it is 110-117 degrees outside. We have taken it into our local Ford dealer three times and they said that they have done three repairs, including removing the back bumper and sealing some gaps, replacing the ceiling air vents and adjusting the software in the vehicle. None of these have fixed the issue, however, and the dealer's service department says that they have done all the repairs that they know how to do, per the instructions from Ford corporate. They recommended that we call Ford corporate customer service, but after two weeks of waiting for a "good faith review, " the regional customer service manager informed us today that we do not meet the requirements for a buy-back, and we should just take it to another Ford dealer for a second opinion on the repairs, or buy a new vehicle and trade ours in. We are very concerned about this issue, but don't want to lose a lot of money trading it in, as the value has depreciated severely in the year since we purchased the vehicle.

- Peoria, AZ, USA

problem #134

Aug 082017

Explorer

  • 16,000 miles
Under acceleration, there is an exhaust small inside the vehicle, and I've measured carbon monoxide levels up to 19 ppm.

- Murphy, TX, USA

problem #133

Aug 252016

Explorer

  • 9,000 miles

A D V E R T I S E M E N T S

The contact owns a 2016 Ford Explorer. While driving approximately 65 mph, the vehicle lost power and the service "wrench" warning indicator illuminated. The vehicle was coasted to the side of the road and was towed to the dealer (northtown Ford in menomonie, wi) where the throttle body was replaced. The failure recurred and the same dealer replaced the retaining clip, but the failure recurred. The contact made the manufacturer aware of the failures and requested a buy-back. The contact was informed that the issues did not warrant a buy-back. The vehicle was not repaired. The failure mileage was approximately 9,000.

- Stockholme, WI, USA

problem #132

Aug 052017

Explorer

  • 10,600 miles
Just purchased the vehicle from a dealer 60 miles away from home. Driving home on the highway, upon full throttle acceleration with windows closed and ac set to recirculate, the cabin filled with exhaust fumes with the telltale rotten egg smell. Once windows were opened and exhaust fumes exited the vehicle, I closed the windows and noticed no more exhaust smell until I performed a full throttle passing maneuver and the smell returned again, prompting me to open windows again to clear the air. After the second incident, I drove the rest of the way at normal throttle with no more exhaust odors occurring. This was very disappointing for a $41,000 vehicle.

- West Allis, WI, USA

problem #131

Jul 132016

Explorer

  • 1,000 miles
While driving and putting load on the engine, there is a smell of exhaust in the cabin. This is more noticable when the ac is on recycle air.

- Elk Grove, CA, USA

problem #130

Jan 292017

Explorer

  • 35,900 miles
When driving the car, upon accelerating, even with the circulating air on, the fumes are very strong coming into the cabin of the car. Also, when first starting the car with the A/C on, there is a very sour/stale odor coming from the vents. We made a 2 hour trip, and after being in the car that long, I had a bad headache and felt nauseated from the fumes. I am the main driver of the car and it is my sole source of transportation. Ever since we purchased the car back in January of 2017, I started getting bad headaches and have then on a regular basis. I'm starting to think they are coming from this car. It has been in a Ford garage numerous times since we purchased it but they say everything checks out ok.

- Caldwell, OH, USA

problem #129

Jul 292017

Explorer

  • 20,000 miles

A D V E R T I S E M E N T S

The contact owns a 2016 Ford Explorer. While driving, the contact noticed an abnormal odor inside the vehicle resembling carbon monoxide while the recirculation air conditioner was activated. The passenger (the contact's wife) noticed the odor. The contact saw the failure on the news and called the dealer (L&S Toyota, 248 auto plaza dr, beckley, wv, 25801; 304-252-8548; ext 231) where the dealer advised the contact that they were trying to schedule an appointment. The contact faxed over six pages of information for the dealer to try and remedy the carbon monoxide failure. The vehicle year and model was included in investigation NHTSA number: EA17002 (structure, engine). The manufacturer was not contacted. The failure mileage was approximately 20,000.

- Beckley, WV, USA

problem #128

Jul 072017

Explorer

  • 50,000 miles
Since we have purchased the vehicle we have smelled a rotten egg/burnt hair smell from the vehicle. It is at its most potent point when accelerating to higher rates of speed. It keeps a fairly consistent smell at speeds of 65 mph and higher as well. The smell always seems to come from the air conditioning vents. Is it also coincidental that the cabin air filter already needs to be replaced" this has made for disorienting and nauseating trips in the vehicle for all passengers. Our child has complained and has felt ill when riding in his car seat in the second row. On a recent 6500 mile road trip, I became severely ill and had difficulty breathing while riding in the truck. I was nauseated for several hours afterwards and had an excruciating headache. We discussed this with the location we purchased the vehicle and they stated there is nothing they can do about it. We then took it to another location in cabot, Arkansas and again; nothing can be done about it. We were told that Ford is aware of the issue and it has been going on for several years now. Why were we not warned of this issue" we are putting our health and my child's health on the line every time we drive the truck but due to our finances, we have no choice but to keep the vehicle.

- Cabot, AR, USA

problem #127

Aug 032017

Explorer

  • 12,000 miles
Noxious "rotten egg" smell in the cabin when rapidly accelerating. Concerned about carbon monoxide based on recent news reports.

- San Antonio, TX, USA

problem #126

Jul 022017

Explorer

  • miles
I am getting carbon monoxide fumes in the passenger compartment of my vehicle when accelerating. It is most noticeable when the air conditioning is in the recirculate mode. The car was purchased 5/31/16 and it has been an ongoing issue. The dealer has no solution.

- Winter Garden, FL, USA

problem #125

Aug 022017

Explorer

  • 24,000 miles
After accelerating onto the interstate or when I am climbing a steep hill once I decelerate and maintain a level speed the cabin fills with a "burnt oil" smell. It has been getting progressively worse and I am concerned about harmful gases.

- Hoover, AL, USA

problem #124

Jun 122017

Explorer

  • 48,000 miles
Upon hard acceleration I get a strong exhaust fume odor entering the cabin of the Explorer. So strong my whole family notices it. It does it even with the windows down or up and with or without the air recirculation setting on or off. Somehow exhaust fumes are entering the cabin causing a foul odor.

- Burlingame, KS, USA

problem #123

Jun 282016

Explorer 6-cyl

  • 1,200 miles
On 6/28/2016 the vehicle was involved in a loss of control accident due to driver becoming unconscious. The driver and all passengers became unconscious nearly simultaneously. The original assumption was that the driver fell asleep, although she did not remember feeling drowsy prior to the accident. The accident resulted in total loss of the vehicle and no injuries were sustained. The accident occurred on I-85, mp 18 North of montgomery, Alabama. Since seeing the report today about possible co leakage into the passenger cabin on the Ford Explorer vehicles, I would now suspect this as a possible contributing factor in this accident...updated 08/07/17

- Lillian, AL, USA

problem #122

Jan 282016

Explorer

  • 400 miles
Carbon monoxide and gasoline smell in cabin

- Mansfield, OH, USA

problem #121

Jul 282017

Explorer

  • 26,000 miles
While driving 65 mph on a highway my 2016 Ford Explorer XLT lost all power and would not accelerate. The engine subsequently quit and I lost all power steering and braking. The vehicle has approximately 26,000 miles. No warning/malfunction lights appeared. After about 30 minutes the vehicle restarted and I was able to drive to Ford dealership.

- Littleton, CO, USA

problem #120

May 192017

Explorer

  • 12,000 miles
Constant exhaust smell inside the vehicle. The vehicle only has roughly 13,000 miles and my children have a difficult time sitting in the back seat on road trips.

- El Paso, TX, USA

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