The contact owns a 2014 Ford Explorer. The contacted stated that the air bag warning light remained illuminated. The vehicle had not been diagnosed or repaired. The manufacturer had not been notified. The approximate failure mileage was 21,649.

- San Franciso, CA, USA

While approaching an intersection from the South, a car crossed the intersection in front of us, traveling East. I applied the brakes but not in time to avoid hitting the car broadside. Front airbags deployed as did the side air bags on the driver side. The airbag under the dash on the passenger side deployed also. My wife, who was seated in the front passenger seat, suffered a very serious cut on her lower leg, just a few inches above the ankle. It is oriented primarily circumferential for at least 180 degrees around the top and sides of her leg. The wound cut to the bone and required multiple layers of stitches to repair. Her doctor says the blistering around the cut appears to be consistent with a burn. There was no car fire, so we think that the cut and burn were likely from the air bag. There was no visible damage to the car in the passenger leg area. No glass was broken.

- Katy, TX, USA