This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Awful odor coming into the car - smells like exhaust or something rotten. I get terrible headaches and will get sleepy while driving. Found myself bobbing my head almost falling asleep. The headaches will last after I stop driving the car. Been going on for close to 2 years. Mainly happens on highway driving (which I drive 270 everyday to work).
Faulty door ajar assembly. Does not recognize when the door is closed. Also loses connection while car is off and the door is closed, triggers the alarm to go off. Apparently this is happening on several models and years.
I have owned a 2014 Ford Explorer for a year now. When I purchased it, it had 40,000 miles on it so, out of the manufacturers warranty period. Now, every time I get on the interstate or try to pass a slower moving vehicle. There is a strong smell of exhaust that enters the cabin of the SUV which results in me getting a headache and my son complaining of his nose burning. I scheduled and took the car in the mullinax Ford here in mobile, al where they charged me $99 to run test on the vehicle to see if carbon monoxide was entering the cabin and the test came back positive. Now they want to charge me $553, which they call a discount, to fix the problem. I called Ford customer service and was told they created a case and sent it to the service manager. This was only to get a decision from the manager that I still had to pay $553. This is a manufacturing defect, and they want me to pay for it. This vehicle is poisoning my family (3 kids) and they won't fix the problem. I was told that they were only repairing police cars as of now.
There is a strong exhaust odor coming inside the vehicle with all of its windows up every time after a heavy acceleration, regardless of whether or not the A/C ventilation is on or not. The strong exhaust odor is inescapable afterward while still in motion on a city street or highway or while stopping after the acceleration. This has been a consistently repeatable issue with my vehicle since purchasing it as brand new. My dealership did not find a tsb and offered no resolution for the problem.
- Perry Hall, MD, USA
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There have been regular instances while driving this vehicle of unexplainable drowsiness, headaches, confusion, and impairment. While learning of the latest news of possible dangerous fumes being alleged in the passenger cabin, I wanted to report this incident in my personal vehicle. I have become seriously more concerned as I am now traveling with an infant in the vehicle with me, and recognizing that I was subject to these conditions throughout a full pregnancy. I purchased this vehicle new and have been the primary driver since owning it. I have not had any modifications done to this vehicle and have had all service work completed at the dealership where purchased. Although I don't travel often by car, there have been trips that I have taken that were approximately 300 miles in length that would require a stop for rest and / or sleep. This is not a usual characteristic of my driving style. There is no noticeable odor in the vehicle's passenger compartment. There are no noticeable driving conditions that make this issue better or worse.
The smell of exhaust fumes enter the passenger compartment especially on full acceleration. Seems to be under any condition of the cabin as far as window open partially, closed windows with vent on, ac on with or without the recirculation being used. Mostly annoying and it does seem to dissipate after a few minutes, will occur from starting at full stop or use such as full throttle for passing at any speed. Do not seem to notice a smell when running in town or on freeway. Rarely sit with engine running and have not noticed the exhaust smell thus far.
I get very nauseous and head aches when driving my vehicle. Some times blurred vision and a feeling of slowed reaction. I have had an instance where I blacked out while driving for a few seconds, to be awakened when my vehicle ran across gravels before entering a yard. I had just gotten off the interstate where I was doing around 70 mph and about 1/2 mile after the top of the off ramp I blacked out. No injuries were reported, I came to in time to pull the wheel to avoid an accident but was perfectly fine right before I blacked out. I wasn't tired before this. When I drive our 2017 Ford F-350 I do not have these symptoms. They seem to go away. Or if I ride in my Explorer with the windows open I seem to feel better. After my ride home from work if I run the air and have my windows up I am so tired by the time I get home that I can't do anything besides lay on the couch and sleep. Which is not me- I have no health issues and am very active if I do not drive this vehicle.
When accelerating, a strong odor comes from the air vents. The odor lingers and smells very strong, I believe this may be exhaust fumes, as it only happens during acceleration.
When accelerating quickly or going up hill, which causes a higher RPM, a horrible smell comes in the car. It smells like a cross between rotten eggs and burnt hair. After reading other's reports, it could be the exhaust being sucked into the car. It seems to be worse when the rear air is on. This has been happening since we purchased the vehicle new. The dealership does not acknowledge that there is a problem. The date entered below is the most recent occurence. I always roll the windows down to air out the exhaust/smell.
This car was purchased new by me in 2014. In (roughly) early 2017, my wife--the primary driver--complained about exhaust odor inside the car, especially at idle. In may she took it to the dealership we purchased it from and they explained the nature of the problem and that Ford had not yet committed to doing anything about it. They also confirmed they noticed the smell as well. We elected to get the prescribed repair done fearing for the safety of our family. That work, done in June, cost $594.31.
Exhaust fumes entering the cabin. When quickly accelerating the smell of exhaust fumes fills the cabin. I'm not sure if there is an issue with exhaust manifold or headers but I would imagine the problem is in the engine compartment since the smells comes through the A/C vents. This has me and my family worried of carbon monoxide poisoning.
A D V E R T I S E M E N T S
- Walkersville, MD, USA