This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The smell of exhaust was overwhelming and finally a "fix" was generated. The fix is worse than the original problem. Now there is an extremely strong smell of gasoline that floods the cabin of the vehicle. This occurs when in idle, when driving, when other cars are around or if I am the only car in the lot. Often I notice when the heating system is on.
Purchased in Aug 2017, received customer satisfaction letter regarding carbon monoxide. Took last month to Ford dealer for fix and the exhaust fumes are now worse. I have to detectors in the car that both are alarming after driving only a few mins, my entire family has onset of headache if we ride in the car, I have to roll down all the windows. Ford states they fixed the issue but it's worse now to me. It smells like a lawn mower on side cabin of the Explorer
When putting the shifter into park a warning light comes on that says transmission not in park. You need to wiggle the shifter to get the warning light to go away and actually engage in park. I brought it in to the dealer and found out the shifter assembly is faulty and needs to be replaced. This is a $500 repair on a car that only has 33000 miles on it. I'm afraid if I don't replace it I will be stranded someplace because I won't be able to start it if it won't connect with the computer saying it is in drive. I feel this a faulty part from Ford. This just seems like an expensive repair for a vehicle with such few miles on it. Of course it is out of warranty.
After driving and vehicle is to running temperature when you stop or are idle smell of exhaust type fumes enter cabin of car. Have been to dealer twice and not sure problem is fixed. Problem started at 38,000 miles. Can hardly breath when occurs and have to open window. Feel need to report because concerned for CO2 safety. Ordered CO2 sensor for car for safety. Please make Ford do something about this.
Smell exhaust in cabin under acceleration with HVAC system on especially in recirculate mode. Vehicle has been to dealership 5 times with the current service bulletins performed and can still smell exhaust in the cabin. The vehicle was under warranty when first reported and the issue not resolved and Ford says that's all they can do.
- Payson, AZ, USA
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Basically I am having issues with the exhaust. At different times I have a strong exhaust smell in the vehicle I went to the dealer and they programmed it to blow outside air but I can still smell the fumes
A noxious odor resembling exhaust fills the cab of the vehicle intermittently, but not continuously on every drive. The odor is more noticeable at idle or stop. The odor seems to come from the heater/ac vents while they are blowing air. The problem has only been noted with the heater or air vents blowing as ac has not been used this time of season. On occasion, we have felt ill after driving (2 adults in their mid 40's, 2 children ages 6 and 10). The local Ford dealer has performed the 'customer satisfaction/recall' work on the exhaust system with no improvement in symptoms. They have examined the car several times and have been unable to locate a cause or source of the smell. The car was purchased used 1.5 years ago from dealer (not certified pre-owned). The problem with the exhaust odor was not noted until a few months ago, but developed suddenly. Aside from this issue, the car has not had any major mechanical or electrical issues since we have owned it.
The smell of exhaust fumes in the vehicle with windows closed under many speeds. This is causing headaches and dizziness. Initial complaints to Ford dealer last year mentioned there was no recall or bulletin. Later in the year I received a bulletin for repair. This was completed yesterday 1/24/18. Will continue to monitor exhauste smell, but still have major health concerns.
I have a 2014 Ford Explorer or did !!!! on 1-18-2018 I passed out before being involved in very bad accident ! I was driving to work bright sunny day. Passed out went thru stop sign a work truck hit my SUV spun it around ! I recall nothing other than driving then waking up to my gps saying I was in a car accident and if I needed 911. I don't drink don't do drugs. 35 and healthy / my car went to the Ford dealer for the recall on the C02 leaks and door panel. I made the appt a week prior the end of the day nothing was repaired they sent me the recall letter and fixed nothing! they didn't even check to see if my vehicle was at risk ! I know there are times they can check to see if my car was in fact one that needed attention! I feel no one should be driving these vehicles ! they should give free rentals. These cars shouldn't be on the road until repaired it's not just police vehicles anymore 100's of civilians have been affected. My car is totaled ! I'm told I'm lucky to be alive. The pictures are horrifying.im missing work for at least a month, I was checked for any medical problems that would cause me to pass out, none were found. I did notice the prior couple of weeks a moldy burning smell. Almost like hair. And had headaches almost every day after driving to and from work. I am having a forensic expert checking my car to actually see if this was a contributing factor. I believe it was ! I have never passed out in my life. One minute I'm driving no cars around, next minute out like a light.im driving then hearing the 911 person on gps. I will never purchase a Ford ! unbelievable ! I will report what I find out from forensics expert. If any of you still own one of these please put in a C02 detector. I could have died on this accident and worse could have killed someone else. I was driving on a regular backroad.
The dealer had to replace the cracked exhaust, manifold/caralytic converter asmy. I was told that if this was not corrected fumes could get into the car. This is the same problem Ford is having with the police Explorer. I have heard that Ford is paying to have these repair. I wrote to Ford and they told me that they would not pay for this. Ford states "ther are no warranties in effect that would provide assistance for your concern" (marsha boyd).. why are the police vehicles being repair?
This vehicle was purchased used on October 19th. Promptly after purchase the smell of carbon monoxide fumes were detected in the vehicle. With the use of a carbon monoxide detector the presence of carbon monoxide was confirmed and the dealer was contacted. We were told that Ford was working on a solution. During a follow up call on the first of November we were told that the dealer had not been provided guidance for a repair. In a follow up call on December 8th, we were scheduled for services on December 15th. The repair was unsuccessful. Current carbon monoxide continues to enter the cabin with levels recorded as high as 45 ppm when max ac is in use.
For the past several weeks both me and my wife have noticed a weird smell coming from the 2014 Ford Explorer that we have. Also on several occasions my wife has complained about feeling dizzy and nauseous from driving but we thought it was nothing serious. Then about a week ago after driving the Explorer home from work my wife began to feel lightheaded, nauseous and almost passed out while driving with our 4 young kids in the car. We ended up rushing her to the hospital to see what he problem was, which was the same day that we received the recall notice from Ford about carbon monoxide poisoning that was happening in all 2011-2017 Ford Explorer models. So while she was in the emergency room we had her blood and oxygen levels checked for carbon monoxide poisoning especially because my wife is still breastfeeding our 10 months old daughter. I have recently took my vehicle to a Ford dealership for them to correct this issue but my real concern is with this issue affecting millions of vehicles and people, what is the possibility of this happening again. We plan to follow up with our primary care physician to ensure that there are no signs of carbon monoxide being detected within anyone in my immediate family as we drive the 2014 Ford Explorer daily. I'm reaching out to find out what are some options that we have as Ford consumers. I just pray that there are no more serious health issues with my wife and kids from the times they have been inside his vehicle inhaling these poisonious fumes.
Our vehicle contains a common backup sensor which beeps when it detects someone behind the vehicle. The system doesn't work approximately 5% of the time. My own brother has the same year Ford Explorer and he says that he has the same problem. Several times we almost struck someone, including a small child, because the sensor did not go off. I took the vehicle to the dealer and they said that they couldn't duplicate the problem, so they couldn't fix it. That's ridiculous. Does someone need to die for them to acknowledge that they have a problem.
My 2014 Ford Explorer windshield pillar trim fell off while I was driving on highway 95 and it could've hit another car and caused a car accident/deaths. I spoke to Ford and they said they get calls on this issue all the time, but we have to report it on here for something to be done about it. I refuse to spend 100S of dollars replacing these pillar trims because they always fall off. If you go online you see 100S of people complaining about the same issue I have experienced. Please do something about this before something horrible happens when these trims fly off of our cars.
A D V E R T I S E M E N T S
- Mt. Laurel, NJ, USA