This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2014 Ford Explorer. The contact stated that the security light was illuminated, and the battery was drained. The vehicle was taken to the local dealer, where it was diagnosed that the security panel needed to be replaced. The vehicle was repaired, but the failure recurred. While driving, the lights failed to turn on, and the horn was inoperable. The vehicle was taken back to the local dealer, where it was determined that the electrical system needed to be replaced. The vehicle was repaired. The contact stated that there was no longer a dinging sound when the doors were ajar. The interior lights were dim, and the horn was inoperable. The rubber trim was detaching. The moon roof failed to close. The vehicle was taken back to the local dealer, who determined that water had entered the vehicle through the sunroof and that the wires were wet. The dealer added plastic and glue to the sunroof. Additionally, the vehicle failed to start. There was an abnormal clicking sound while attempting to start the vehicle. The vehicle was taken back to the local dealer, where it was diagnosed that the compressor needed to be replaced because the compressor was clogged. The manufacturer was contacted, who opened a case. The failure mileage was approximately 127,000.
Vehicle engine light came on. Took car into mechanic and found out a code points to a problem with the timing chain/cam position sensor. Prior to the engine light coming on car previously had (2) ransom issues that now after getting the diagnosis makes sense why the car was at times making a flutter sound when starting along with the engine randomly at times acting like to was going to stop running while driving the vehicle. I told Ford and the mechanic about it previously but they both said as long as there's no alarms keep driving it. The vehicle still drives good, but I was advised not to drive it until repairs made. The repair is $4,000 and putting that kind of money into a vehicle that is currently valued at $8 to 10K with 136,000 based off my research is not prudent considering other things that will eventually need expensive repairs. I have taken good care of the vehicle along with keeping up on all services. Discussed with a couple experienced Ford mechanics and this repair is unfortunately very common. I bought the extended warranty when the car was new for your information. I hope Ford can stand behind this mechanical failure that apparently is a know issue and accommodate me for my loss of equity in a vehicle that should not be having this kind of well known breakdown. 1. vehicle is available for inspection 2. safety at risk when engine loses power and almost stops running 3. yes, yesterday I was at the local Ford dealership met there top "heavy end" mechanic who was very familiar with the problem along with (2) independent expert mechanics familiar with the diagnosis. 4. the manufacturer yesterday saw the vehicle, after talking to the head mechanic, based off the code and systems I decided it was not prudent to throw money away on getting an official diagnosis based off my comfort level from the discussions with the mechanics. 5. yes, the check engine light came on and I had the car promptly inspected by a mechanic.
The contact owns a 2014 Ford Explorer. The contact stated while approaching a stop light, the vehicle started to lose motive power and stalled. There was no warning light illuminated. The vehicle was able to be restarted, and the vehicle was towed to the residence. The dealer was not contacted; however, the vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 105,000.
Car was sitting idle when a fan inside the engine compartment starting being very loud. Sound went away when car started moving. Noticed coolant was empty. Filled with coolant and made a 5 mile trip. Checked again and coolant was empty again.
I own a 2014 Ford Explorer. When driving home on November 4th the engine coolant light came on and there was white smoke coming from under the hood and the coolant was leaking under the vehicle. I had the vehicle towed to my local mechanic who said that the water pump needs to be replaced. He does not do this type of work so I'm unsure if there is additional damage since he stopped his inspection there. I have to have it towed to another place. I'm seeing this same issue with many vehicles with the same make/model and felt it should be reported. I did contact Ford and made a complaint.
Repeated catalytic converter failure. Issue was repaired at least twice. Converter failure caused both turbos to need replacement and has now caused engine damage. This appears to be a common issue with this engine model.
Water pump coolant leak. I-??m experiencing this problem and have seen that Fire has known about this issue and hasn-??t recalled it and it-??s causing engine failure and leaving consumers to fort the 2000 bill to fix since it-??s internal. Does needs to recall and fix this issue and replace the pump.
Under moderate to heavy acceleration exhaust fumes are pouring into the cabin. The harder you accelerate the more you smell. Gives me a headache every time.
The contact owns a 2014 Ford Explorer. The contact stated while driving 30 MPH, the engine coolant temperature warning light was illuminated. The contact was able to park the vehicle at a friend's residence nearby and added coolant to the engine. The contact stated that the failure recurred. The contact took the vehicle to the local dealer, where it was diagnosed with needing the radiator and the water pump to be replaced. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was 132,720.
Every time while accelerating and RPMs reach above 2500 the cab of the vehicle fills with an odor. After doing a lot of research we have come to realize it is carbon monoxide. There are several open law suits and complaints about this already. When we purchased the vehicle in May of 2021 it was taken to the Ford dealership and they told us everything in the vehicle was fine. The car is available for inspection at any point. No warning lights or anything have come on at all!
Ever since I purchased my 2014 Ford Explorer, I noticed a foul smell inside the vehicle when accelerating. It seemed fine when driving normally, but when accelerating into traffic or whenever RPMs are increasing, it-??s definitely noticeable. At first I thought it wasn-??t that big of a deal, until my young step-son was in the passenger seat complaining about how he felt nauseous out of nowhere. So I decided to do a little research and found a TON of articles including the ones in these two links!: https://www.cbsnews.com/amp/news/ford-explorer-lawsuits-exhaust-leak-carbon-monoxide/ https://6abc.com/amp/ford-explorer-suv-sick-dizzy/3507986/
While driving my 2014 Ford Explorer from South Florida to Millegville Georgia the high temp Light came on and the engine slowed on I-16. Managed to get off The Interstate at Macon Ga. Almost caused accidents in traffic. Finally got to Ford dealer said water pump failed like so many others. $2600 estimate. End of my trip, had to rent car to get home car Still in shop in Georgia waiting for repairs.
I was driving my car stopped at a gas station went to leave and had no power steering. Replaced the power steering angle sensor still didn't fix the problem had to have the rack and pinion replaced all in cost almost $3000. Now my car is leaking coolant from the motor where the water pump is located
Ford built the motor with a water pump when it leaks leaks right into the crank case where the oil is so the motor seizes up and that-??s what happened to my car now my car is shot
In 11-2022, (November 2022), I noticed no heat in cabin and after further investigation, found low coolant in the coolant reservoir. I added coolant but started noticing coolant leaks on driveways. Had vehicle checked by Ford dealer, where the vehicle was bought new, and regularly serviced; and was told that the water pump inside the 3.5L engine is bad with a cost of $4,900 to fix. It appears that there are numerous Ford Explorer vehicles from 2011 - 2019 with the 3.5L engine with this issue. Request investigation and recall by Ford.
A D V E R T I S E M E N T S
- Salisbury, NC, USA