This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2014 Ford Explorer. While driving approximately 65 mph, the 18-month old child, who was in a safety seat on the rear passenger seat, became unresponsive. The vehicle was pulled over to the side of the road and the contact called 911. The child was taken to the emergency room where the doctor ran several tests, but was unable to diagnose what happened to the child. The child recovered and was released from the emergency room. The child was taken back into the vehicle and, five minutes into the drive back to the contact's residence, the failure recurred. The child became responsive when the contact rolled down the window. The child was taken to the pediatrician who ruled out that the child might have suffered a seizure. Both the mother and the pediatrician suspected that the child might have suffered from carbon monoxide poisoning. The dealer was called (fesler auto mall in fairfield, Iowa, 641-472-2161), but did not call back as promised. The manufacturer was made aware of the failure and stated that the vehicle would be repaired. The vehicle was not repaired. The failure mileage was approximately 82,000.
Driving on highway approx 65 mph in rain. Sudden loss of power steering, message on dashboard indicating check charging system, then hill assist failure, then warning message that all accessory power was disabled to conserve power. Then all lights on dashboard lit up. Loss of power steering in rain on highway almost caused vehicle to lose control and be involved in multiple car accident. Serpentine belt was found to be in proper condition, and was able to drive home alternate route along 35mph roads. No further problems aside from occasional squeak under acceleration. Immediately followed up with service call, serpentine bell was in good condition, but belt tensioner spring had failed. Vehicle has only 57,000 miles. Seems excessively early for this type of part to fail.
Strong exhaust smell in the cabin of the SUV. Every time the accelerator is pressed for a acceleration that is fast a strong exhaust smell is noticed in the cabin of the SUV. This is the same smell that comes from the exhaust pipes.
This is a follow up to NHTSA id 11019920 filed 8/26/17. Exhaust odor, smells like sulfur, strong, pungent, coming through dahs board vents during sustained acceleration and shortly after. The problem is repeatable every time: Put vent system in recirculation mode, sustained acceleration over 3,000 RPM, wait 5 seconds, strong sulfur odor comes through dash board vents. I am now experiencing headaches on a consistent basis as I have been driving the vehicle more often for commuting since purchasing it in March 2017 with 25K miles. I am seeing a doctor and am building a case for more severe headaches with increased driving in my Explorer. Today, I decided to look under the vehicle - I am including photos of the exhaust manifold which shows a crack near the pipe-to-flange connection. And, no, my vehicle is not a police cruiser and it does not have aftermarket parts installed. How many more complaints do you need" tsb 14-0130 is Ford's cheap attempt to hide a very serious problem and avoid a costly recall of over 1 million vehicles. The evidence continues to mount, injuries have occurred, countless Explorer owners have expended much resources in filing complaints, and Ford says, "these vehicles are safe. We have not found a safety issue here". Ford has issued tsbs which do not address the problem. Their latest insult to offer to "inspect and repair" rear lift gates and drain valves, and reprogram the air circulation system is laughable, nothing more than a distraction to hide the real problem. Ford should put every Explorer on a lift and inspect the exhaust manifolds, and do extensive testing of the vacuum system that is connected to the air circulation system. NHTSA: Why is it taking you so long to address this problem? does someone need to die before you or Ford take this matter seriously" you have the evidence you need to force a recall, now!
The contact owns a 2014 Ford Explorer. The contact stated that the engine surged and caused the vehicle to accelerate unexpectedly. The failure was experienced several times. The driver was able to place the gear in neutral and maneuver to the side of the road to safely stop the vehicle. A complaint was filed with the manufacturer and the contact was provided case number: Cas-13346113-C5W0T8. The vehicle was not taken to the dealer for diagnostic testing. The vehicle was not repaired. The approximate failure mileage was 34,000.
When ever I exhilarate I can smell emissions in my cabin of my truck to the point that I have to open the windows or ill get dizzy and headaches. At low speeds and high speeds as well.
My 2014 Explorer has bad fume smells in the cabin when accelerating to pass vehicles. I have taken it to the dealer once to have it repaired but it still does it. I have also had a fume smell in my nose that is there when I am not in the car. I didn't know what it was and am scheduled for an mri but I have recently realized the car cabin smells the same as the smell in my nose.
The contact owns a 2014 Ford Explorer. The contact stated that carbon monoxide entered the vehicle through the vents. The contact was alerted by the carbon monoxide detector inside the vehicle. The vehicle was taken to john bleakley Ford in lithia springs, ga 30122 (phone (770) 941-9000). The dealership replaced the vents and the exhaust system; however, the failure was not corrected. The manufacturer was notified. The failure mileage was unknown.
I purchased my used 2014 Ford Explorer Sport in January 2017. It is in excellent condition, however I have discovered that my vehicle emits a sulphur "rotten egg" smell when I accelerate to a high speeds. After researching this issue, I found that it is a common problem with Ford Explorer between years 2013-2017 and may be an exhaust issue. I have a warranty on my vehicle, but noticed this is not covered part as part of my warranty package and there is currently not a Ford recall on this issue. This is unsafe and a problem for many owners like me. I do not feel sick when I drive my car, but having exhaust chemicals in the air when I drive can pose a serious threat after repeated exposure and could potentially cause serious health problems for me and other passengers. It is an issue that is clearly obvious when you accelerate and needs to fixed by the Ford manufacturer.
Experiencing strong exhaust fumes inside cabin when running heat or ac. The smell is more prominent when vehicle is sitting stationary with engine running.
I have this car from 2014 and is an exhaust fumes and carbon monoxide wafting into the cabin, the dealer tried to repair it several times, sealing the rear end, replacing the exhaust but the problem persist, they are currently working on another solution, I do not know what to do next, they always try to avoid the problem thanks rodrigo diaz
Ford Explorer exhaust-leak. My 2014 Ford Explorer first exhibited a strong exhaust leak smells in the cabin about 18 months ago with approximately 18-20,000 miles. The smell was most noticeable after coming to a stop with the car at full operating temperature. Around town it never seems to be present. I took it to loveland Ford and they installed a "kit" which seemed to stop the problem, however it has recently come back stronger than ever. Yesterday, I drove from denver up into the rockies and the problem was particularly bad on the return trip in stop and go traffic to the point I was feeling sick by the time I got home. I have had this before but the circumstances made this particularly unpleasant. So the circumstance when it most often exhibits the strong "rotten egg" smell mixed with exhaust is when the vehicle is at full temperature and comes to a stop.
I have a 2014 Ford Explorer with 89K miles. I recently brought it to the dealer for an the smell of exhaust fumes inside the vehicle. The smell comes at higher speeds (above 50 mph) and when the vehicle comes to a full stop. The vehicle must be at full operating temperature before you can smell the exhaust fumes. Currently the solution I received from the dealer is to replace the muffler and the dual air extractor.
When I accelerate up hill or to pass anyone the exhaust smell comes through my air conditioner. It smells like rotten eggs. When I first got the car I called the dealer and they told me it was just because the car was new and not to worry about it. But it makes me sick and dizzy sometimes while driving.
Fumes in the car and even after taking it to the dealership it still has not fixxed the issue they have put new rear vents in and added more under coating
Exhaust odor enters the cabin when under high acceleration when merging onto a freeway or under sustained, high RPM (above approximately 3,000 RPM) when traveling in mountainous freeways with sustained, uphill grade. I have noticed this occurrence more than six times since I purchased the vehicle 5 months ago (at the end of March 2017 with 25,000 miles). The odor smells like sulfur and fills the cabin to the extent that persons sitting in the rear seats can smell the odor. The air conditioning system is usually on and in recirculation mode. Currently, the vehicle has 30,000 miles (August 26, 2017), has never been in an accident, and is in excellent condition (except for the exhaust odor!) and has no mechanical modifications.
A D V E R T I S E M E N T S
- Ottumwa, IA, USA