This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Idler pully went bad threw belt..only had 32,000 miles on it...in motion on a city street.happend on a Sunday wile on vacation in Florida..took to Firestone dealer to fix..cost me $372 to fix...
Fuel smell/fumes entering passenger cabin when ac/heat is on. Sometimes at a stop or slow pace and windows are open fumes or smell is apparent. Once parked you can smell from the front part of the vehicle in the hood near the wiper blades.
We have experienced a clicking noise on our car over the last couple of weeks and my wife has been complaining of headaches and fatigue during the same time as well. We took the car into the shop and it has been identified as a crack exhaust manifold which would cost us $1,100 to fix. I researched and saw this 1.3million reports of the samething. I called Ford and they refused to help with the repairs as there is no recall on this issue. I am not sure how you don't recall a very known issue that I now see personally causes health issues that could be fatal - plus you get with a cost that they are aware of. Not good business and very dangerous - it is sad it may take a fatal accident before Ford recalls this.
The contact owns a 2014 Ford Explorer. The contact stated that there was an open throttle failure that caused fumes to enter the cabin of the vehicle. The failure was similar to that listed in NHTSA action number: EA17002 (structure, engine and engine cooling), but the vehicle was not included. The manufacturer was notified of the failure. The dealer was not contacted. The vehicle was not diagnosed or repaired. The VIN and failure mileage were not available.
- Nederland, TX, USA
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2014 Ford Explorer 3.5 liter eco-boost >>oil lines leak at turbo, causing oil to leak down onto exhaust. Very bad smell !! there is already recalls for newer models but not the 2014. People are going to get hurt. Ford only stated to keep my receipts for reimbursement if there is ever a re-call?
Won't turn off when turn off button is pushed to turn vehicle off, we have to keep pressing button on gear shift and it has taken 35 minutes to turn it off which just happend today Oct. 30, 2018 it has raised the driver seat twice all by iteself while the vehicle has been turned off and no one is in the vehicle when this has happened. It makes odd noises inside the dash when vehicle is turned off
Headaches by my husband and myself while driving or riding. Carbon monoxide readings first time read at 11ppm on a 10 minute trip. Continual monitering reads at 6-9 on normal driving. Readings at 14 on acceleration. I feel it's unhealthy and safeto drive this car daily.
Exhaust started coming into rear of vehicle. We were able to smell it when the car was stopped or moving slowly. People in the backseat could smell it before those in the front could.
We brought the vehicle to the dealer around with about 10,000 miles on May 2018 stating we smelled exhaust fumes inside the vehicle. They put some type of rubber plugs in the lift gate rear hatch. This didn't cure the problem. Brought the vehicle back on August 21, 2018 with 13,800 miles and told them when we tried to enter a freeway while accelerating into traffic with the A/C on there is a very profound odor of exhaust fumes inside the vehicle. They stated there was a tsb issued for this vehicle back in 2016 for this issue. But unfortunately even though the car only has 13,800 miles on it now, it is over the 3 year warranty period and the extended warranty we purchased from them for 50,000 or five years won't cover it either. Dealer wants to charge us 1,100 for the repairs. Which should have been covered earlier if we were told back in 2016 there was a tsb for this problem while it was still under warranty. This car may be five years old but it only had 10,000 miles when it was brought in the first time. Car is just about brand new and they want us to pay for repairs on a new vehicle that has a defective exhaust system.
Exhaust smell/fumes were noticed twice on a 3 hour trip. Passengers in the vehicle felt nauseated and had headaches that were not present before the trip and were relieved after exiting the vehicle.
Exhaust fumes coming in through A/C vent upon rapid acceleration. Had always been a problem since first purchasing the vehicle in 2014. Ford has tried to repair problem four times and it is still not fixed. It is a design flaw that Ford has not address since 2011 when this model first came out and still are producing the vehicle with same design. The reason why the Ford Explorer police cars have more issues is not because of alteration with the vehicles it is because they drive the vehicles faster and the harder you push the vehicle the more you will notice the exhaust fumes. That's why there have been more issue's with Ford Explorer olice vehicles. The issue happens all the time. The vehicles need to be recalled before more people get hurt.
Upon acceleration in passing gear there's a foul odor coming thru the air vents. It smells like an over heated hair dryer. It's bad enough that the windows need to be opened to let the odor out. My SUV is in the shop for the 2nd time in a year with the same problem. Today's date is 07/02/2018
The contact owns a 2014 Ford Explorer. While driving 55 mph, the steering wheel failed to move. The following day, the vehicle failed to start and the oil pressure, starting system failure, traction control, and engine coolant warning indicators illuminated. The contact called a local dealer (expressway Ford, 3800 highway 62 w, mt vernon, in 47620, (812) 838-4366) and was informed that the vehicle was not covered under a warranty or recall. The manufacturer was notified and informed the contact to have the vehicle towed to the local dealer. Additionally, the contact was referred to NHTSA. The failure mileage was 120,336.
Strong exhaust odor can be smelled in the cabin shortly after starting the vehicle and while driving. This odor causes nausea and lightheadedness while in the vehicle. Driving with the windows open does help to dissipate the small but does not take it away completely.
During commutes to and from work, typically with stop-and-go conditions at slow speed, I become very sleepy and inattentive, almost to the point of passing out. This happened recently after having the car serviced for oil change and a standard 15-point inspection.
I drive my Ford Explorer almost every day and I was becoming progressively fatigued and dizzy ( loss of normal balance). I could not pin pont the problem area until I received an "urgent recall notice" from our regular Ford dealership in belvidere, Illinois. My doctor ordered a special blood test which confirmed a high level of carbon monoxide in my blood. The vehicle was repaired but I still have some amount of the health problems. Thanks, jim
A D V E R T I S E M E N T S
- Independence, OH, USA