This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Won't turn off when turn off button is pushed to turn vehicle off, we have to keep pressing button on gear shift and it has taken 35 minutes to turn it off which just happend today Oct. 30, 2018 it has raised the driver seat twice all by iteself while the vehicle has been turned off and no one is in the vehicle when this has happened. It makes odd noises inside the dash when vehicle is turned off
Driver door ajar light is constantly coming on. The indoor lights do not power down for a few minutes. The alarm bell rings periodically while in motion indicating the door is ajar. The doors will not lock. This happens periodically on the highway as well as driving around town. When in park, the alarm bell will beep twice to indicate the door ajar signal is on, but the door is locked. This has happened several times within the last six months.
The driver door ajar warning light remains on even thought the door is firmly closed. The warning light prevents the doors to lock while the car is in motion. When the car is not in motion and the warning light is on, the key fob alarm does not engage therefore inviting car theft. The warning light issue began when the odometer reached approximately 56,000 miles.
The power control locks have quit functioning. It started with the front driver side door, and 2 months later it started happening on the back driver side door as well. The key fob does not work for unlocking the doors. The door lock on the door panel does that lock/unlock the doors either. You have to manually lock/unlock the doors by hand. The issue with the front driver side door started about 6 months ago. The issue with the back driver side door started about a month ago. Both issues are still happening.
40,000 miles into a new car, rear brakes are completely worn down. The passenger side needed a new temperature door actuator to allow the climate control to work properly.
- Macedonia, OH, USA
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"driver side door ajar" light continues to come on each time I start the car. I have to open and shut the door to get it to turn off. That occurred for one month. Now the light will not turn off and the "transmission is not in park" light turns on while I am driving. In addition, the dome lights will not go off when I park the car unless I constantly adjust the light dial and eventually the dome light will go off when the doors are locked (30 minutes to get it off the other night). Regarding the rear transmission noise. Over 50 percent of the time when I am backing out of a parking spot, I hear a clunking sound as though I struck an object only to find that nothing is behind me. Finally, when I enter my car and start it, I hear a loud popping sound in the front windshield like the windshield glass is cracking. No idea what that may be.
While vehicle in motion, , on highwasy at 70 miles per hour dash borad light went completely out for 15 or 20 seconds. This even happened three times. All three times car was on high way performing at 70I;ES an hours or better.
Heat on passenger side not working at all causing the window on that side to not be able to be seen out of when driving the car in the cold. Only put cold air out on that side. Spoke to someone at Ford and was told it was a problem just not in my car yet.
For a significant amount of the vehicle's life, the airbag light has illuminated a majority of the time. I did not believe this was an issue as I was instructed that a light would come on if the vehicle thought something/someone was in the passenger seat, but did not meet minimum weight requirements. It has come to my attention when my vehicle was in for a non-related repair, that this is not the case and that the light actually indicates a fault with the airbag system. So I have been driving around for probably 40,000 miles with faulty airbags in the car in which I am the original owner. I called Ford who expressed little to zero concern until I let them know I would be filing a complaint. According to the dealer, the issue is that the connectors are corroded (the indication was multiple connectors are corroded). This seems like a really big issue - I live in Oregon, so not quite a dry climate, but it's not abnormal. The person I spoke to at Ford was named "ann"
The dash reads transmission not in park while the shifter is in park position. There is a technical service bulletin regarding this issue but the dealer refused to repair the issue due to the vehicle warranty being expired. Tsb 15-0047
The "door ajar" light will stay on whether I am stationary or driving. I have had to open and shut the door 5 to 7 times sometimes to get it to shut off. No matter how soft or hard I shut the door it won't shut off. If I don't shut it off the interior light will stay on.
The car is little under three years old and the door panel is coming apart around the window. Another issue is the smell of carbon dioxide when I accelerate. And another issue is the hood is showing rust spot (showing oxidization)
Multiple sensor failures while car was in motion. Vehicle would not recognize that the transmission was in park. Climate control sensor failed, resulting in temperatures being increased to the maximum heat. This happened while the vehicle was in motion on a highway. Windshield wiper fluid sensor failed and did not recognize that there was fluid in the receptacle. This happened while in motion. Sensor on dual climate control failed and was blowing hot air at the passenger and cold air at the driver. This happened while in motion.
Door ajar alerts with the door shut. I have to open and slam door to get it to clear. I know this is a common issue and Ford needs to open a recall on this. I do not feel like paying 400 dollars for something they know is messed up due to poor quality.
The door ajar light and warning stays on even when the door is completely shut. This makes the interior lights stay on which causes a problem, especially when driving at night. It also prevents you from locking the doors when inside and because the dome lights stay on it drains the battery. From what I've researched online this is a common problem among Ford vehicles and needs to be fixed.
Bought my 2014 Explorer brand new from koons Ford and right off the bat, the driver seats started squeaking at about 5K miles. They replaced the lower lumbar bar, which fixed it for another 2K miles and the seat started squeaking again. I gave up on this issue after a few more attempts to get it fixed. Then about 6 months later, the lcd on my dash would stay on every now and then when I shut off and lock the car. Took it back to koons and they claim they can't regenerate the issue and can't fix it. After 2 years, started hearing whinning/squealing noises from the rear wheels, koons also could not diagnose/fix. I gave up on koons and took it to ted britt, who also could not diagnose/fix. Had my 45K service and told them about bad odor smell in the car at ted britt and they said everything is in great condition, 5K miles later, rear wheels has grinding noises when driving at low or high speeds and the bad odor is still around, my 8 year old son complains about the car giving him headaches. I took it back to Ford and they said there is only a tsb so, the owners do not get notified, which I think, we as owners should be notified by the manufacture of any harmful substance lingering inside the car cabin and should be recalled and fixed at not cost to the owners. This is very unprofessional of the manufacture.
I have had multiple electrical problems with this vehicle and safety issues. Electrical- audio output fails intermittently, power outlets short out, instrument cluster fails (while moving and in park) exhaust- fumes coming inside vehicle (in motion and park) brakes- had to have entire system replaced after complete failure of ABS system (happened multiple times while in motion, once on expressway, all reported to Ford corporate) wheels - lug nuts have been reported multiple times for moisture collecting inside the lug nuts and causing corrosion seat belts - housing case of safety belts pop off idle - when idling with brake depressed and a door opened and closed the idle skips and makes noise washer fluid sensor - failed at 70, 000 miles ac system drains power horribly vehicle was leased January 2014 problems have been consisten since that date, all records are in Ford's system.
Driver's door ajar warning is activated and no door is ajar. This vehicle is equipped with automatic locking doors, which do not lock as a result. I am aware that Ford has been given a pass on recalls for this but this is a problem known to Ford since 2011. I believe Ford should be required to make repairs, even after the new car warranty is expired.this is an obvious mfg defect, and the mfg should be accountable for the life of the vehicle. I imagine Ford has been given a pass on recalls because they negotiated a deal, and probably indicated they would repair all reported defects rather than have a complete recall of all models using this same warning system, with the same parts. The local dealer told me Ford will repair as necessary for cars under warranty, but not after warranty period. This defect affects several models of Ford vehicles, for several known years, and Ford should be required to replace the defect, for all models, for all years, as long as the problem manifests itself in operating vehicles manufactured by Ford.to my knowledge, there have been more than 2700 similar complaints, and more than 33,000 warranty claims.that's over 35,000 known defective vehicles, which does not include thos that owners have simply had repaired withpout complaint.
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- Van Buren, AR, USA