This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
When driving loss of power happens. Can not accelerate! car goes into limp mode. Can happen at any time without warning. Car has 40K miles. Very dangerous if driving on the freeway. It has happened 3 times in the last week.
I currently own a 2013 Ford Explorer that has approximately 51K miles. I've noticed on more than one occasion, that during periods of sustained driving we experience odor of certain gases or fumes. These odors are not constant, but they are present within the cab even while the windows are secure. Again, the only experiences of these incidents so far are during periods of driving for 2 or more hours continuously. I've checked with the Ford Motor Company, and searched online and I haven't found any recall information regarding emission problems of this nature. We, our family would appreciate if more research could be done on this matter. We personally believe that may lead to a health related illness/injury. Sincereley [xxx] 'information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).'
I have an Explorer 2013(32762 miles) with big odor of gases inside the cabin when I accelerate my SUV. The odor of gases is amazing inside the cabin and I afraid with that odor can cause health problem now or in the future to my family. I already went to the Ford service and they make a seal but the problem still there. (tsb 14-04-na). The government need to do something.
The contact owns a 2013 Ford Explorer. The contact stated that while driving at 30 mph, the vehicle stalled and all the instrument panel lights illuminated as the wrench warning light illuminated. The contact coasted over to the side of the road and was able to restart the vehicle and it was driven to the residence. The failure recurred numerous times. The vehicle was taken to the dealer but was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was 57,120.
Under heavy acceleration (I.e. highway on-ramp), a very strong odor (burning rubber, exhaust?) enters the cabin. This happens every time, whether the ac is on or off, recirculating or fresh air. The odor is extremely strong and lasts several minutes. I'm especially concerned for my 3 year old son who is exposed to this.
- Cumming, GA, USA
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Exhaust is entering the passenger compartment through the front and rear air conditioning vents when the engine is accelerated to 3500 RPM or above. I noticed this condition while driving around town, when passing another car or accelerating to enter the freeway, but the problem was really evident on a recent driving vacation from Kansas City to seattle wa. We went through several mountainous states and it was terrible, the car was constantly accelerating above 3500 RPM to maintain speed on up hill grades, the car constantly reeked of exhaust. We had to roll the windows down to keep it aired out. I took the car to my Ford dealer when I returned from the trip, they said there is no problem. I am not going to argue with Ford over this, I have purchased a carbon monoxide meter which I keep in the car and have recorded carbon monoxide in the cabin as high as 15 ppm during acceleration. This car needs to be recalled, I have read that I am not alone, this problem exists on Ford Explorer manufactured from 2011 - 2015. Why ?
During acceleration, there is a noticeable, exhaust smell in the cabin of the vehicle. The smell does not dissipate unless you open the windows or turn the A/C on high to clear the air.
Radiator hose breached, decompressing radiator. Radiator hose was rubbed open by nearby metal compressor line running perpendicular. Hole was 1" by 1/2". radiator immediately emptied, engine overheated and shuddered. Repair made by Ford dealership only replaced hose and flushed coolant. Ford did not remedy situation where metal compressor line is adjacent and sometimes in contact with radiator hose. I have photo and video proving the ac line rubbed the hose open.
Until this last weekend, we owned a 2013 Ford Explorer. We noticed an exhaust smell in the cabin soon after we purchased the vehicle, but thought it was just "new engine smell." On trips accelerating up mountains the exhaust smell in the cabin has been particularly bad. In fact, my 8 year old daughter has complained of a stomach ache and the need to throw up every time we are in this vehicle on an extended trip. We chalked it up to her having motion sickness and even started giving her dramamine (which never helped). When we rented cars for trips, she didn't have the sick feeling. My husband was getting headaches in this vehicle, and I would always feel extremely sleepy and also get headaches. My father (who is a mechanic) rode in the car with us this past 4th of July holiday, and told us we probably had an exhaust leak. Last week, after traveling back from being in the mountains and smelling the exhaust smell in the cabin on yet another trip, and my daughter getting sick yet again, we decided we have had enough. We took it to the dealer to check out the car. They said there was a technical bulletin out for the issue and they knew what to do to fix it. The day we got it back from the dealer after they "fixed it", we accelerated hard on the freeway and the smell was still there, and actually even worse. We rolled all the windows down and immediately took it and traded it in. I am livid. Ford has knowingly endangered my family for the past two years that we have owned the car. After reading other complaints about the issue and realizing that Ford was not likely to fix the problem, we decided we couldn't risk our family's health by keeping this car. We have lost two years that we have paid on the car. We had planned on keeping the Explorer well after we paid it off. I have lost all trust in Ford.
At the3200 mileage I experince brake issues rotary had to be replaced.on the first week of July 2015 additional brake work had to be redone.on july10th 2015 while driving the ac unit went out completly while I was driving on a long extended trip barely made it home no air wierd screehin noise. Scheduled to go back to repair7-14-15. I purchase the vehicle July 2014.the vehicle has 36000. Very unhappy at this point thinking about returning the vehicle and starting over with some other vehicle
As I was driving with my wife and three boys in a highway, the engine light turn on and the vehicle choke and turn off, the car that was coming in back off me nearly hit me causing a major accident. The car in back of me swong to the left nearly hitting the car coming on the left and my vehicle, my heart started pumping fast knowing what could had happened. This situation got me thinking not to thrust Ford vehicles. I can't risk putting my family life in danger because of a fairly new vehicle. This shouldn't be happening on a two and half year old car. I took it to get dignostic test and it came out that the throttle body and pulge valve needs to be replaced. Ford should recall these vehicle immidiately.
The contact owns a 2013 Ford Explorer. While driving 65 mph, exhaust fumes entered the vehicle. The failure recurred six times. The vehicle was taken to a dealer. The technician placed silicone and seal around the bumper and holes and reprogrammed the HVAC. The vehicle was repaired, but the failure recurred twice. The manufacturer was not made aware of the failure. The failure mileage was 35,000. MA 10/8 updated 11/02/2017
The contact owns a 2013 Ford Explorer. The contact stated that while driving at 75 mph, the vehicle accelerated without warning. The brake pedal was depressed but failed to stop the vehicle. As a result, the contact shifted the vehicle in neutral in order to bring the vehicle to a stop. The vehicle was towed to the dealer where the failure was unable to be duplicated. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 62,000. The VIN was not available.
Exhaust odor noticed inside 2013 Explorer. The fumes have caused headaches, nausea, and fatigue. These incidents have occurred during acceleration and sustained highway speeds. The exhaust smell is noticed throughout inside the vehicle, from the driver to the passengers in second and third row (my kids). This is a repeatable incident.
The contact owns a 2013 Ford Explorer. The contact heard an abnormal noise coming from the front of the vehicle and the check engine warning light illuminated. The contact stated that there was smoke coming through the vents into the vehicle. The vehicle was taken to a dealer, but was not diagnosed. The eco boost motor was replaced. After the vehicle was serviced, while driving 45 mph, the contact heard a knocking noise under the hood of the vehicle and the engine stalled without warning. The vehicle was taken back to the dealer where it was diagnosed that the evap purge valve needed to be replaced. The vehicle was repaired; however, the failure recurred. The manufacturer was notified of the failures. The failure mileage was 85,491.
When I shift into park, the computer starts peeping and telling me to shift into park. The dash says its in park, and it wont go any further, but it won't stop beeping till I mess with putting it in and out of park several times. I use my parking brake "all" the time because I can't trust that it is really in park or not. When I called the dealer they said they had a couple in the shop that were having the same problem and they were replacing something on it and if it solved the problem, they'd let me know. I haven't heard anything and am still having the problem.
2013 Ford Explorer. Consumer writes in regards to vehicle recurring problems. The consumer stated the vehicle was taken to the dealer on numerous occasions, because the vehicle would not start and/or check engine light illuminated. The battery was replaced
On December 15 2014, I was driving to ponce on highway 52 in puerto rico. When suddently the engine stall while driving. After that the problem have continue doing it, sometimes three times a day. The last time was Monday 29 2014 while I was driving to the dealer. I'm very afraid of driving this vehicle knowing that can stall any moment whithout notice and implicate me in an accident.
A D V E R T I S E M E N T S
- Coral Springs, FL, USA