This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
While driving at approximately 35 mph, the rear window shattered spontaneously with no signs of impact. Outside temperature approximately 32 degrees, inside approximately 70 degrees. The tempered glass literally exploded. No other physical damage to the car apparent. After doing a google search, I found this is not unique to me, and that sunroofs and windows often shatter spontaneously due to manufacturer defects that can be latent for years. Specifically noted was Ford; in particular, the F150. This car is a Ford Explorer. The entire window requires replacement.
Conditions: The vehicle was in motion. I was driving on a highway. There was heavy rain. There is trim molding on the driver's and passenger's side of the windshield of the 2013 Ford Explorer. While driving a few weeks ago, the driver's side molding flew off, leaving exposed a strip of weather stripping, which was covered with a blackish glue. As a result of the molding having flown off, the now unsecured weather stripping was repeatedly hitting the windshield leaving it covered with the sticky residue from the glue. While that on its own may not have been so bad, it was raining and the automatic wipers had engaged. This resulted in the weather stripping getting caught underneath one of the wipers and smearing the glue across the windshield rendering it completely impossible to see. The combination of the glue from the weather stripping completely obscuring my visibility, the wipers being rendered wholly inoperable, and the heavy rain was a devastating combination. I was on a highway, driving at approximately 70 miles per hour, with mild to heavy traffic, while it was raining, and in the span of less than five seconds: (1) the trim to my windshield flew off in traffic; (2) the glue on the weather stripping that was held in place by the trim began repeatedly flapping on the windshield; (3) the wipers, already engaged, got caught on the flapping weather stripping, and smeared the glue across the windshield; and (4) the wipers were left completely inoperable due to the weather stripping that they had gotten caught on. Essentially, in the span of less than five seconds, I went from being able to see and drive without issue to having to drive without being able to see what was in front of me.
The contact owns a 2013 Ford Explorer. When starting the vehicle, the windshield wipers operated without warning and failed to stop until the vehicle was powered off. The contact called a local dealer (bonnell Ford, 353 cambridge St, winchester, MA 01890) where a service appointment was scheduled for 09/27/2017. The manufacturer was notified of the issue and referred the contact to NHTSA. The failure mileage was 55,272.
The contact owns a 2013 Ford Explorer. While driving 65 mph, the driver's side windshield panel separated from the vehicle. The vehicle was taken to an independent mechanic to be diagnosed. The vehicle was not repaired. The dealer was not contacted. The manufacturer was contacted. The approximate failure mileage was 76,000.
- Colchester, IL, USA
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This is my third attempt at this. My Explorer has the exhaust problem you are seeing in the news. I have tried to work with the dealership, Ford directly and now one wants to acknowledged. I have been chasing this for a few years. My kids and I are getting ill and with 100 degree temp and below zero climate we have to use the air. They also have a problem with their outer window pillars where they will come lose and randomly fly off on the freeway. Below is my conversation with Ford directly who claim this is rare and does not cause safety risk, to see the dealership who needs to take the car apart at my expense to even try and locate the problem.
Two things: The window outer pillar mount randomly flies off of the vehicle. My glass guy has even traded out the whole part and again it has flown off. This glass guy is the one who does glass for the Ford dealer here. 2 - the exhaust that comes through the rear air vent not only smells bad but makes me and my kids very ill.
Windshield wipers will just come on sometimes when you start the vehicle. If you turn them on to clean windshield and turn them off they will still come on after you have turned them off. Really a pain to deal with.
A D V E R T I S E M E N T S
- Wildwood, FL, USA