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CarComplaints.com Notes: The NHTSA's complaint data shows potentially scary power steering problems with the 2011 Ford Explorer.

The steering complaints are pretty serious - owners report the power steering cuts out while driving. The NHTSA opened an investigation into the power steering problems in June 2012, which lead to a recall in 2014. However years later, many 2011 Explorer owners report this defect is still occurring.

It's too bad because the 2009 & 2010 Ford Explorer are solid, trouble-free model years.

10.0

really awful
Crashes / Fires:
2 / 0
Injuries / Deaths:
2 / 0
Average Mileage:
43,926 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2011 Ford Explorer miscellaneous problems

miscellaneous problem

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2011 Ford Explorer Owner Comments (Page 2 of 5)

« Read the previous 20 complaints

problem #79

May 122021

Explorer

  • miles

A D V E R T I S E M E N T S

The interior of the vehicle smells of smog/gas after just a few minutes of driving and causes headaches for me and my kids

- Chula Vista, CA, USA

problem #78

Nov 122020

Explorer

  • 193,000 miles
My power steering totally went out. It kept saying power steering fault and just stopped working. Then it started saying something about trac terrain fault or something. I've only had this car since 2018 and then found out today there was a recall on them for power steering. We bought our car in Oklahoma and now live in Alabama. The power steering has been weird on me before but turning off the car and restarting it would fix it, but it has went out saying fault while I was going around a turn and I had to brake quickly, throw on my hazards, turn off the car and restart it. But now nothing is fixing it, I had to tow it to my house from an hour away because I was stuck at work at 1am. I am the only person in my family able to work and work about 52hours a week and don't know I can afford to fix this issue that apparently was known but not fixed in my vehicle before it was sold to me (not your fault, the delearships fault, but they are 10 hours away...)

- Florence, AL, USA

problem #77

Feb 262020

Explorer 6-cyl

  • miles
I have a 2011 Ford Explorer limited, at random times while driving it will make a grinding noise, the vehicle will slow down and then the traction control lights will flash. If the traction control lights stop flashing the vehicle will pick up speed and drive normal but if the traction control light continues to flash for a long time eventually the traction control system will disable and then the warnings lights will say service advance trac and collision warning malfunction warning. If I let the vehicle sit for hours it may reset but it has continued to do so at random times and speed.

- Amelia, VA, USA

problem #76

Dec 072019

Explorer

  • 67,000 miles

A D V E R T I S E M E N T S

After driving for a little while and then stopping at a stop light I smell exhaust coming in through the vent.I only notice it when at a stop.

- Canton, OH, USA

problem #75

Sep 202018

Explorer

  • 152,155 miles
There is a extreme exhaust smell that comes in my truck whenever I turn the heat on. The excessive fumes are causing my children and me to experience dizziness and headaches. The smell only comes in the truck when the heat is on. The smell is still strong even when I crack the windows. It's unbearable at this point and I'm afraid I mat experience an accident, because I'm become so lightheaded. The fumes are still excessive whether the truck is sitting or in motion.

- Leeds, AL, USA

problem #74

Oct 162019

Explorer

  • 109,777 miles
Started the Ford and the backup camera was not functioning. Also noticed the 'sync' screen was blank, climate controls were not visible (functioning) as well as the radio system was not functioning. Went out and started the SUV in my driveway, everything was correct when I returned home the night before.

- Watsonville, CA, USA

problem #73

Jun 012018

Explorer

  • 110,000 miles

A D V E R T I S E M E N T S

Strong exhaust smell when you start the car and then again when you accelerate to get on to the highway. Intermittent smell as you are driving. It doesnt matter if you are sitting still or on the highway, you will inevitably smell the exhaust. I have been having health issues with my heart that we now believe are related to the carbon monoxide from these fumes.

- Carthage, TX, USA

problem #72

Jun 022019

Explorer

  • 84,000 miles
I recently got the 2011 Ford Explorer.I keep getting this odor smell when I first start the car and accelerate.it lasts for 5 minutes, then it goes away. Also, I recently started getting this vibration through the gas pedal on highway speeds.the car will shake sometimes.when I brake from highway speeds, my car shakes.I have brought it to Ford twice and they charge me $2000 to replace parts, but the problem still persisted.other garage cant seem to figure out whats causing it.

- Brockton, MA, USA

problem #71

Apr 252019

Explorer

  • 149,581 miles
"service power steering" warning light came on, code was for left steering control module. One week later, power steering was intermittent, then went out completely. Took in to Ford dealership, code for safety recall 15N01 came up, Ford dealership says my vehicle is covered under recall but Ford Motor Company refuses to fix, stating "no household loyalty", because I've not purchased a Ford brand new. When calling Ford about the issue, they say they "will stand behind the Ford dealerahip in their decision"; yet now that the dealership is ready to fix and waiting for the authorization code from fmc, fmc will not stand behind the dealerships decision.

- Morrison, IL, USA

problem #70

Jul 202018

Explorer

  • 100,000 miles
When we take a drive in our Ford Explorer- our children are getting nausea and vomiting. This has become a constant problem-even on short drives of 30 minutes or less. They complain of headaches as well. We have had to go to the doctors just to get anti nausea medicine hoping it would help, but- it hasn't. there is an emissions problem with our vehicle that is causing major sickness with our young children- ages 11, 8, 7 and 2.

- Bennington, VT, USA

problem #69

Mar 242019

Explorer

  • 89,290 miles

A D V E R T I S E M E N T S

Car turned off as I was slowing down for a traffic light. Panel read " no power to engine" or something to the effect. Was not able to take a photo of panel due to I was caught in traffic with cars behind me.

- Pearland, TX, USA

problem #68

Dec 092018

Explorer

  • 83,000 miles
I have leaks through the seat belts on my third row. My car has a mildew odor from these so it has been happening for a while. I had carmax fix a leak that I noticed in 2016 but now 2 yeats later it is really bad. I looked up online possinle fixes and fou D hundreds of owners with the same issue and no fix. Ford is very difficult to deal with for the repair. Pleas look into this faulty issue and require a welding fix on the seems by Ford. Seems all information I have found with the issue is with the new Explorer body starting with my 2011 year. Leak occurs qhen it rained or when car is washed. It is so much water that we currently can not use the third row seatong as a seat. It is constantly wet.

- Ponte Vedra Bch, FL, USA

problem #67

Oct 262018

Explorer

  • 71,240 miles
I was turning out of my alley and the car had no power. When I tried to accelerate nothing happened. I had an orange warning light with a wrench come on the dashboard. I turned the car off and then back on and there was no warning light and no issue with the acceleration. Dealership couldn't find a problem but this issue is all over the internet and there is a recall for it but not for my VIN number or year.

- Amarillo, TX, USA

problem #66

Sep 282018

Explorer

  • miles
Sync 2 problema el radio SE friza los mapas tardan en abrir el la cmara de reversa SE enciende corriendo funciona algunas veces Y otras no el radio SE apaga Y SE enciende a menudo sin razn alguna.

- Worcester, MA, USA

problem #65

Oct 032018

Explorer

  • 5 miles
Inside of car fills up with exhaust fumes when driving

- Roscoe, IL, USA

problem #64

May 012018

Explorer

  • 75,000 miles
My vehicle produces unbearable smell that gets inside the cabin whenever the RPM reaches 3500 and higher and if the vehicle is in low gear and driving up hill and also when vehicle is idle and you rave up the ngine. The smell that gets inside the cabin could make one pass out unless we roll down the windows completely to let a lot of fresh air inside. I went the dealership which I bought the vehicle from the first month and they inspected the car and got back to me that this issue has been already resolved before I had bought the car and its fixed already but its not I've driving the car now for about 5 months and very cautious with it as whenever the incident happens I feel very dizzy by that smell. So the issue never been fixed as my VIN number does not have a recale when I checked it on the NHTSA amd in order for the issue to be fixed bin has to be recaled like other similar Explorer with the same issue. Most of the older modes of police interceptors Explorer had recalls for same issue. Someone please advice me on how I can go ablut this to get some resolution.

- Charleston, WV, USA

problem #63

Apr 012017

Explorer

  • 90,000 miles
Often when I accelerate quickly, and every time I accelerate when going up hill there is a horrific smell from the exhaust and it fills the inside of the car. This has been going on since I bought the car in the beginning of 2017, and still occurs to today (8/13/18).

- Rockland, ME, USA

problem #62

Jun 302018

Explorer

  • miles
While driving I 77 North (mooresville nc to the back side of stone mountain nc) with the air condition on, I started smelling gas fumes coming through the air vents. My son also smelled the gas fumes. We had to turn the ac off and travel with open windows.. the vehicle was parked while we were on vacation. I didn't smell the fumes as we were returning home but also rode with the widows down a bit as well. I however noticed that while I was not driving the vehicle for several days, that my headache was not with me. I have not used the air condition since I have arrived back in town. I have not felt good for months and had a constant headache, blaming it on stress but now feel that it is a strong possibility of carbon monoxide poisoning caused by my vehicle. I will be calling a dealership to inquire if there is a possible problem and hope to get it fixed.

- Mooresville, NC, USA

problem #61

May 302018

Explorer

  • 87,000 miles
The Explorer was put into park and left running in the driveway as I went into the house to get my kids. When I got out of the car it didn't move at all. While I was getting my kids together I happen to look up and see my Explorer crashed into a tree in the backyard. I went out to see what happened and the Explorer had gone up a slightly inclined driveway, down a hill, through and aluminum fence, and crashed into a tree. When I opened the driver door the gear shifter still showed in park.

- Gardner, KS, USA

problem #60

Apr 102018

Explorer

  • miles
I have leaks in my rear cargo area that are elusive but my dealer has been working on resolving the issue. During rainy weather I find water in the rear of my cargo area.

- Lancaster, PA, USA

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