- December 12: Ford EcoBoost Engine Recall Closes Federal Investigation investigations | 11 days ago
- December 12: Ford Recalls 28,000 Vehicles Over Missing Warning Labels recalls | 11 days ago
- December 3: Ford Recalls Vehicles With 3.5L GTDI Engines That Leak Oil recalls | 20 days ago
- December 1: Ford EcoBoost Class Action Lawsuit Dismissed news | 22 days ago
- November 26: Ford Cracked Fuel Injector Lawsuit Back in Court news | 27 days ago
CarComplaints.com Notes: The 2002-2005 Explorer has a very well-established record of expensive transmission failure at under 100k miles. The Explorer has an enclosed transmission which is typically replaced with a rebuilt transmission at a cost of almost $3,000.
Adding insult to injury, the 2002-2005 Explorer also has a massive problem with the rear panel cracking. While it's a minor annoyance compared to transmission failure, ironically the crack usually goes right through the Ford logo.
6.5
fairly significant- Typical Repair Cost:
- $450
- Average Mileage:
- 82,250 miles
- Total Complaints:
- 268 complaints
Most Common Solutions:
- Ford should recall based on 2002-2005 complaints (124 reports)
- Ford should fix it if reported,being it's a known defect!!! (75 reports)
- not sure (36 reports)
- part needs to be replaced (14 reports)
- replace (10 reports)
- re-initiate the charity repair solution (4 reports)
body / paint problem
Helpful websites
- Safercar.Gov - This is the site you need to file your complaint with, it is the national safety site for recalls and defects. The more people that complain the better. Call them @1-888-327-4236. I just filed mine today.
A D V E R T I S E M E N T S
I contacted Ford when I discovered that the lift gate just below the back window cracked and this was their response "I sincerely understand the frustration that this experience has brought you.
We have reviewed the situation, and unfortunately, there are no warranties, Field Service Actions/Customer Satisfaction Programs on your vehicle that would provide assistance for this repair.
However, we do suggest that the repair be done by a Ford/Lincoln-Mercury dealership where the technicians are trained to put your vehicle back into factory specifications, and any parts replaced will come with a 12 months/12,000 miles warranty. Please be advised that a diagnostic fee may be charged. If additional assistance is required, we suggest that you contact the Customer Relationship/Service Manager. They will further assist in facilitating your service/repair needs. Moreover, your vehicle is not involved in any recalls or customer satisfaction programs."
This is a load of crap! Since my lift gate cracked, I started watching and I have over 40 license plate numbers of other Ford products with the same defect. How can they say there isn't a problem?!?!? I am in the process of writing the president and CEO of Ford to see if maybe then we (everyone with this problem) can get Ford to accept responsibility and do the right thing: fix them!
- lorryh, Cypress, TX, US