This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Turn signal/windshield washer - washer fluid sometimes fail when "pushed-in". no "high" speed on wipers. Wipers go on when using turn signal & they also start without turning them on.
All problems are electrical:wipers/washer failed-transmission shifted erratically-4WD failed to engage. After connector repairs, replacing 3 wire harnesses and PCM, problem has apparently been fixed--for now. Wiper/4WD problems appear related to GEM (general electronics module) and wiring harnesses. Transmission shifting problems associated with PCM (powertrain control module). This problem occurred at 1150 and 2500 miles including 3 different visits to service dept. Vehicle out of service nearly 3 weeks in 2 1/2 months of ownership.
Windshild wipers sometimes come on by themselves. Wipers do not always work in continuous mode. Washer does not always work(immagine driving through dirty snow when this happens) seems many Explorer have this problem. Dealer doesn't know when parts will be deliverd. I quess Ford is waiting for a major accident to occur. This is a very serious problem. Imagine driving through a heavy rain and being able to use wipers in continous mode or having dirty snow on the windshield and not being able to wash it off while on a superhighway.
- East Rutherford, NJ, USA
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Windshield wipers come on when in off position and do not always work properly when in on position. We had our Explorer into dealer on July 24 for multiple problems, one being the windshield wipers. The part was ordered and still has not come in. It is very dangerous when you are driving down the road when the wipers start working when they don't need to or stop working properly when you need them.
Windshield wipers operate erratically, and unreliably.......turning on by themselves and when turn signals activated, turning off/changing speeds by themselves when turned on.
Persistent problem with the windshield wipers turning on and off by themselves indicating a problem and questioning their realiability. Both the dealer and Ford Motor Corp. Indicated they knew of problems of this nature with this model vechicle but said they would not have a solution till maybe the end of the year.
Wipers cycle when turn signal actuated. Wipers cycle for no reason. Wipers work on high speed only intermittently if at all. Wipers always work on low and intermittent speeds.
Windshield wipers do not work properly, they come on when the turn signal not is activated, and when they are needed they do not activate. Dealer has been contacted.
Windshield wipers will turn on by themselves with switch turned off and will not go into in fast speed, causing poor visibility. Wipers also turn on by themselves when vehicle hits a bump and sometimes when vehicle is started. Parts on back order for 2 weeks.
Windshield wipers come on when hitting a bump or when turning on the turn signals. Also the wipers will cut off when turn signals are applied if already on. Happens intermittently.
Front windshield wipers turn on at times and can not be stopped. Also at times will not go to high speed wiping, seems to usually happen immediately after wipers come on by themselves. I just returned from a trip and determined that this usually happens near traffic lights or in valleys, so it may be radio frequency related.
The windshield wipers do not function in the high speed. Also, the wipers turn off and on at will. We have repeatedly called the Ford dealer and have been told Ford motor is aware of the problem but as of today, have not come up with a solution. The windshild wipers failure to work in the high spead put us as risk on July 31 while traveling on the Ohio turnpike in a severe thunderstorm. We were unable to see through the windshield and had to pull to the side of the road until the rain subsided. This problem is more than an inconvenience, it is a safety hazard! our local Ford dealership is unable to give me a date that replacement parts will be available to fix this problem.
Windshield wipers come on at will, and high speed won't operate. Twice have been caught in very heavy rain and unable to see safely without high speed wipers. Dealer has seen vehicle twice, and still not fixed. Second part on order, and no call from dealer within promised time period. Second defect first occurred on the date of this complaint---rear wiper/washer would not operate at all. After vehicle turned off and sat approximately one hour, rear wiper then worked. Seems to be an electrical problem, like the front wipers. Third defect is noisy front passenger seat seat belt anchor.
A D V E R T I S E M E N T S
- Seneca, SC, USA