This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Windshield wipers are out of control. They have a mind of their own. Have been waiting for a GEM module for 6 weeks and dealer states he does not have the part and it is on "back order." When I hit a bump, the windshield wipers go out of control. When I use my turn signal the windshield wipers go out of control. Saw a report on channel 7 news that states the problem may not even be the GEM module. When is Ford going to address and correct the problem. This is a definate safety hazard when the wipers go out of control unexpectedly. Please reply. Channel 7 advised viewers to notify your organization.
I brought the truck in for this problem on many occasions, and was told they are working on it.I have kept a record of the times I brought it to dealerships, and have filed with the attorney general in the state in which I bought it.I wish they would have told me this problem in the beginning, which they new about since 1996.I have a 6 month old and am afraid to put her in our new truck which I purchased and take on long trips for fear the wipers may not work when I need them.I spend $26,000 on something I don't want my wife to drive alone in to visit her parents.I think they should give us a loaner car unitl Ford fixes the problem. I know it isnt in the contract, but I contracted for a vehicle that works 100% also, and they decieved me and many others, so Ford broke the contract.
We are one of the apparent 1.5 million vechicle owners effected by the random operation of our windshield wipers (front). The problem seems to occur while using or just after using the left turn signal.
Receive a static shock upon steppimg out of vehicle and touching door to close it. Ford has a special service message #03373 which confirms this but states this is a normal condition. I owned a 1992 Ford Explorer and never had this happen. In addition, no one spends $28,000 for a vehicle and receives a static discharge and finds that acceptable. Problem #2 is the windshield wipers come on by themself periodically.
The wiper come on when they want, and work on one speed when they do activate. The washers don't work, causing problem with visability in rainy weather. The dealer has been contacted. Mjs
Wipers go on by themselves very often, startling the driver. They do not attain top speed on demand, though they do occasionally by themselves and then drop to the lower speed by themselves. Washer does not work on demand, although very occasionally it does work.
While driving vehicle & no rain, windshiel wipers came on for no reason. When they are in use, they would fail to work at high or intermittent. The turn signal is erratic. Been to dealer & mechanic repaired problem. Since then, problem with wipers have reappeared. The parts are on back order.
The wipers go on at will; stop at will; raining or not raining. Intermittent. Have no fast wiper speed or windshield washer. Dealer ordered part (stick for wipers/turn signal). It just came in. I'll see if that fixes the problem.
Windshield wipers would not work properly. Very erratic. Come on/off by themselves. The problem is getting worse. Causing the driver to have poor visibility in the rain. Had wipers repaired by dealer once. Now informed manufacturer is redesigning wiper part & will not repair.
Winshield wipers work intermittently even though they are turned off. Dealer was contacted but informed me they could not fix the problem pending additional information from Ford. This is a significant annoyance.
A D V E R T I S E M E N T S
- Staten Island, NY, USA