This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I was traveling on the 280 freeway in san francisco traveling at 70 mph. I noticed the back of the vehicle started to sway to the side and the wheel of the vehicle was agile. After about a minute, I pulled to the side of the road. I walked to the rear of the vehicle and noticed that the right rear tire was completely torn apart. I am now concerned because of the recent recall of the Firestone tires. However, my tires were not manufactured at the Decatur( dot number: Tire size: P235/75R15 )
The tires have multiple stress cracks around the tread area on all four tires. I have been to 2 Firestone dealers as well as the car dealer and they would not even check them. I was told they were not involved in the recall. I understand that this is the wrong tire number, but my tires look unsafe. This tire has been recalled in other countries and other complaints have been filed regarding this tire. I have contacted many sources and was told not to drive at high speeds or when the weather is hot. That is not a solution. I look forward to your help with this matter.( dot number: Uncu1px368 tire size: P255/70R16 )
I have contacted Ford, the dealer and can't get Firestone to respond....I own 3 Explorer with the questionable tires that my children drive, ,,,,,,no one will tell me if they will replace my tires, ,,,,,,do I need to consult a lawyer?( dot number: Tire size: 17 )
Monday, July 31, 2000, I was driving home from the grocery store and my driver side rear tire blew out, the front passenger side tire I was having air capacity problems with for 2 weeks. Ford road side assistance came and changed my tire and put my original spare on the driver's side. I went to Firestone and they replaced the tire with a new Firestone Wilderness AT on the driver's side rear and patched the front passenger tire. With the pending Firestone Wilderness AT tire recall on Ford Explorer, I feel fortunate that I was not travelling at an excessive speed on central expressway. I would like the potential danger noted, I had called my car dealership westway Ford and they had directed me to Firestone who carries the warranty on the tires. They were very helpful, yet Firestone replaced the original tire with the same potentially dangerous tire. Your response would be greatly appreciated. Thank you, lara bullock( dot number: Tire size: At )
PE00020; original tires on a Ford, Explorer, 1999, P235/75R15, dot W2hl1plo19. Driver's rear tire blewout. Consumer took it to Firestone, and they gave consumer another tire. Consumer would like free tires, just like everyone else.
- Holly Springs, NC, USA
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Rear tires, original equipment, were cracked on the sidewall. Ford & Firestone dealers refused to replace or acknowledge that the tires were dangerous. Both offered to replace at a fee.( dot number: Tire size: P235/75R15 )
I have been inflating my tires to the Ford specifications, when my local Ford dealer "inspected" the tires in regard to a "recall" they said it was not defective because the "code" was ok.they made no recomendation for a proper inflation pressure!should I follow the manufacturers recomendation" will I be dead when they relize these tires are defective?will I be the lead story on the nightly news before Firestone replaces them?I can not trust Ford or Firestone to do the right thing!!please use your power to protect the american public !!( dot number: ???" tire size: P235/75R15 )
Firestone dealers are not doing their best to fix this problem. I was on a list of 300 to be fitted for tires. Went out the next day and bought new ones at the store across the street with money I had to borrow!!!!!( dot number: Vdhl tire size: P235 70R15 )
The tire did not fail but I found a three inch, "J"-shaped perforation which proceeds from the tire tread, across to the tire wall.( dot number: Tire size: 255/70 R16 )
Tire was flat in the morning following five hours of continuous driving the previous day/evening. Possibly due to sidewall puncture; concern that this may be related to Firestone tread separation issue. I only replaced this tire (I kept the failed tire for further analysis), but am seriously concerned over the quality of the remaining tires.( dot number: Tire size: P255/70R16 )
PE00-020; original equipment 1999, Ford, Explorer, P23575R15, dot W2hl1pl229, with 25000 miles. Driving at approximately 55 mph right front tire deflated quickly. There was no visible hole or cracks, and no tread separation. All four tires were replaced by the customer.
PE-00-020; original equipment on a 1999, Ford, Explorer, tire size P23565R15, dot number begin with W2. Tires only have 18 thousand miles on them. All four tires have developed hairline cracks just above the white lettering mark. Tire cracks can be moved with ones finger, tires have been rotated. Tires were not on recall, but the dealer was willing to replace them with prorate.
Vehicle began to swerved then consumer heard a loud pop after she pulled over she saw that the rear right Firestone wilderness tire (P25570R16sl) blewout while driving. Nlm
The Firestone wilderness (P235/75R15) tires that are on the vehicle are experiencing bumps, tires are being denied recall replacement at this time, consumer is not satisfied with the recall that is currently being issued.
A D V E R T I S E M E N T S
- San Francisco, CA, USA