This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Consumer states the cruise control was set to 60 mph, neither the brakes nor off button would disengage the cruise control, vehicle accelerated suddenly causing loss of control. Vehicle was towed to the dealer and they said the accelerator cable had disconnected at the throttle.
- Omaha, NE, USA
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Throttle body/linkage, etc, fails and causes pedal to stick. While driving, truck will surge forward or stall with no warning. Pedal may also not disengage, reducing speed when released. Dealer found sticking iac valve. Check engine light on. Dealer found leaking intake seals and replaced.
Vehicle has major vibration throughout body when it is idling. Rpms fluctuate up and down between 1600 and 2300. Dealer added an extra bracket to exhaust system to help stop vibration. Vehicle would only rev hard when it was first started up. Vehicle was not included in recall 00V395000/ manufacturer's recall 00546, but it was upgraded accordingly to help correct the problem before it got worse.
Consumer stated there have been numerous problems with the drive train, consumer began hearing an odd N oise in August 2000, and in April 2001, at that time dealer could not duplicate the problem, the dealership however did replace the driveshaft assembly, and the joint assembly spindle-arm, several months later the outer tie-rod ends were replaced, lower steering shaft which was leaking power steering fluid, the power steering pump and the rack and pinion, also parking brake does not release, and the cruise control cable was replaced, the check engine light illuminated.
When driving at night, ( this probably happens during the day also but isn't as noticable) dash lights, door panel lights and the cruise control lights go out frequently. I took the car to the dealership and they were "unable" to duplicate the problem, and know of no recalls for this problem. The lights have so far quickly come back on. However each time they go out, they stay out a little longer.
Vehicle has hesitation when accelerating. Vehicle has been to three different dealers (6 visits) with no corrective results. Have been told, "there is no fix at this time". keep checking back with Ford to see if they find a fix. This is an unsafe condition to continue to drive this vehicle in traffic!! I have been told the time limit is up to pursue the lemon law. Suggested to file a complaint against Ford Motor Company.
Vehicle was leased to consumer, with uncorrected and undisclosed recalldefects 99V-164 and 99V-062.001 when consumer discovered defects and lask of disclosure, she attempted to rescind her contract, but dealership declined, dealership did not inspect, dismantle and repair defective cruise control before leasing it to her. (attorney for consumer)
We have had a hood latch recall, cruise control recall, questions about a tire recall (Firestone), power steering fluid leak, cv boot rip, wipers turning on with the turn signal, 1 engine replaced due to 0 psi oil at idle (did they really replace it or just say they did?) several independent re-evaluations after the "new" engine had even more noises, fuel injectors replaced, a mysterious clunking sound on the right side during left turns, ~5000mi after 1st engine "replacement" another Ford repair center is now saying that the engine has 0psi at and we need another engine. We feel like this 99 Explorer (with currently <35,000mi)is a lemon and we are tired of recalls, repairs, waiting for engines. We want a dependable car! we have taken immaculate care of the car, have had professionals do the work on it (usually Ford dealerships) and yet we are afraid that the warrentee will run out and we will have an expensive problem or, worse, the car will fail and someone will get hurt! does this car qualify as a "lemon." If not what does" if so, what are our options" P.S. all of the mentioned problems are documented by Ford dealership records that are in our possession.
Engine began to race whether the car was waiting for a light or traveling making it necessary to depress the brake pedal forcefully to keep the vehicle from surging ahead, while waiting at a light the consumer had to turn the vehicle off because it was racing so forcefully the vehicle may have hit crossing pedestrians, the overdrive indicator was illuminated and the vehicle began shifting erratically, the transmission was replaced and the vehicle is racing again, possibly related to the linkages. Nlm
A D V E R T I S E M E N T S
- Chicago, IL, USA