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10.0

really awful
Crashes / Fires:
34 / 2
Injuries / Deaths:
84 / 21
Average Mileage:
2,054 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

1997 Ford Explorer wheels / hubs problems

wheels / hubs problem

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1997 Ford Explorer Owner Comments (Page 8 of 17)

« Read the previous 20 complaints

problem #192

Sep 302000

Explorer 4WD

  • miles

A D V E R T I S E M E N T S

All 4 tires are separating, which was verified by a mechanic. They observe the exact same problem as the 15 in tires that are on recall. (tiresize: 16)( dot number: Tire size: 16 )

- Plainfield, IL, USA

problem #191

Sep 222000

Explorer

  • miles
2 tires began separate at 70 mph on a 110 degree day. Causing truck to go off the road. (dot number: VD66 tiresize: 30X9.50R15)

- Channelview, TX, USA

problem #190

Sep 272000

Explorer 4WD

  • miles
We are requesting assistance from NHTSA due to the fact that today upon returning home from work, we examined the tires on our vehicle as we do often due to the problem with the Firestone tires on Explorer, and found that all four tires are beginning to " seperate in exactly the same location " as all the other tires that have been recalled, the rear being worse than the front but all have the same seperation. You can actually see the steel inside of the tires in some places, right where the tread starts. We have been on the phone with Firestone locally and the dealer where we purchased the vehicle just this past April 2000, and no-one wants to help. The only help we have been offered is to "prorate" our tires, not " replace" them. Fortunately we caught this problem before an accident, but now with this being the only vehicle we have to get back and forth to work and no-one wanting to replace them, what are we to do " could this be an addition that needs to be recalled asap as well before anyone dies ?" (dot number: W2hl/8xhl tiresize: P235/75R15)

- Phoenix, AZ, USA

problem #189

Sep 252000

Explorer 4WD

  • miles

A D V E R T I S E M E N T S

Pulled into parking lot off highway. Tire went flat with loud pop. Upon inspection of tire, noted sidewall had burst, leaving approx 4 inch split in sidewall from rim to tread. Had pressurized tire to approx 30 psi per recall instructions. Firestone dealer in voorhees, NJ replaced at no charge for tire. Dealer did charge for mounting. Tire had less than 5000 miles wear, purchased in March 2000. (dot number: 8xhl tiresize: P235/75R15)

- Delran, NJ, USA

problem #188

Sep 292000

(reported on)

Explorer

  • miles
All 4 tires have cracks all the around the edge.the dealer told me that they were not part of the recall.my question was you should replace the tires under the warranty.he told me to go to a Firestone dealer as they were the manufacurers.the Firestone dealer said that the cracks were due to aging and this was normal and I should not worry.I find it very hard to believe that this is the case, after only 24000 and less than 3 years. (dot number: W2hl tiresize: P235/75R15)

- Indian Rocks Beach, FL, USA

problem #187

Sep 182000

Explorer

  • miles
While driving down highway at 55 mph I heard 3 loud thuds in the left rear wheel well. There was no difference in control of the vehicle. The road was clear with no objects in the road. I pulled over to check out the vehicle. Inspecting the tire I discovered was cracking. (dot number: W2hl ipy tiresize: P235/75R15)

- Baytown, TX, USA

problem #186

Sep 262000

(reported on)

Explorer

  • miles

A D V E R T I S E M E N T S

My tires show the same sign as those that are on recall I have call Firestone on several occations to complain to no avail.they keeptelling me I can not be helped because my tires are not on recall. Do they want for me to die before something is done?. thanks for your time.( dot number: Tire size: P255/70/16 )

- Lanham, MD, USA

problem #185

Aug 012000

Explorer 4WD

  • Automatic transmission
  • miles
PE0002, original equipment, tire size P23575R15, dot # vnhl1py436. All four tires Firestone Wilderness AT had cracked around tread and sidewall, bigger than a hairline crack. Firestone said it was due to normal wear and tear.

- Muskego, WI, USA

problem #184

Oct 032000

(reported on)

Explorer 4WD

  • Automatic transmission
  • miles
PE00-020; original equipment on Ford, Explorer, 1997, P23575R15, dot W2hl326 with 37000 miles. All 5 tires have jagged cracks where consumer could push against the tires, and see the separations around the edge. Consumer has replaced tires at owners expense.

- Rockville, MD, USA

problem #183

Sep 202000

(reported on)

Explorer

  • Automatic transmission
  • miles
All four original equipment Firestone wilderness tires (P235/75R15) are cracking. Nlm

- Old Forge, PA, USA

problem #182

Jul 102000

Explorer

  • Automatic transmission
  • miles

A D V E R T I S E M E N T S

The vehicle sustained right rear tire failure and the driver was unable to maintain control of the vehicle, the vehicle entered the median and rolled over multiple times, ejecting the victim who died on the scene (Firestone ATX tire size P235/75R15). Nlm

- Austin, TX, USA

problem #181

Sep 252000

(reported on)

Explorer 4WD

  • Automatic transmission
  • miles
Dealer sold consumer a vehicle with dryrotted tires which were cracking badly, dealer stated that since they were not on recall they wouldn't replace them (Firestone Wilderness AT P235/75R15 W2hl). Nlm

- Middlerown, OH, USA

problem #180

Aug 122000

Explorer

  • miles
While driving tire experienced a blowout resulting in loss of control and the vehicle landed in a ditch, the vehicle was totaled (Firestone tire). Nlm

- Pahrump, NV, USA

problem #179

Jul 302000

Explorer

  • miles
At the time of incident the temperature was about 80 degrees. This happened on I-66 West when the vehicle came to a complete stop I checked the tire and the tread completely came off of the rim. I called #77 for road assistance. The tire has been diposed of I had no known knowledge of any defects with the tires until after the fact.( dot number: W2hl1py )

- Alexandria, VA, USA

problem #178

Sep 252000

Explorer 4WD

  • miles
I was informed today that I have Wilderness AT tires dot code vd and W2, but the tread on all 4 of my tires is bad. I have 35000 miles on these tires and was told they should be good for 60000 miles. I am to take my vehicle to a Firestone dealer tomorrow for them to determine if these tires are defective. Seems to me there is something wrong with these tires, and it doesn't matter which plant they were made in.( dot number: Tire size: P235/75R15 )

- Hyde, PA, USA

problem #177

Sep 252000

(reported on)

Explorer

  • miles
I took my Explorer in to have the tires checked. I was told they were not included in the recall but that they were falling apart and needed replacement. I am unable to afford new tires right now so I am forced to drive on dangerous tires. Can you help me?( dot number: Tire size: P235 )

- Hollywood, FL, USA

problem #176

Sep 252000

Explorer 4WD

  • miles
I was informed today that I have Wilderness AT tires dot code vd and W2, but the tread on all 4 of my tires is bad. I have 35000 miles on these tires and was told they should be good for 60000 miles. I am to take my vehicle to a Firestone dealer tomorrow for them to determine if these tires are defective. Seems to me there is something wrong with these tires, and it doesn't matter which plant they were made in.( dot number: Tire size: P235/75R15 )

- Hyde, PA, USA

problem #175

Sep 252000

(reported on)

Explorer

  • miles
I took my Explorer in to have the tires checked. I was told they were not included in the recall but that they were falling apart and needed replacement. I am unable to afford new tires right now so I am forced to drive on dangerous tires. Can you help me?( dot number: Tire size: P235 )

- Hollywood, FL, USA

problem #174

Oct 022000

(reported on)

Explorer

  • miles
Was washing vehicle when cracks were noticed in the tread of the tires. One of the tires, right front, was splitting away from the tread. All four tires have been replaced. Tires were manufacted in Canada. Have the tires. Firestone wilderness P235/75R15 with 52,000 miles.

- Newport, VT, USA

problem #173

Sep 222000

(reported on)

Explorer 4WD

  • miles
While driving the tires failed to perform and made the car slip into ditch. I had to get it pulled out and I had it looked at the Ford dealer. The dealer and Firestone recommended to me that they would replace the tires free of charge so the car will not do it again. It is now September 22, 2000 and I have not heard them giving the tires as the said they would. I received a letter from Bridgestone/Firestone recalling my Wilderness AT tires. Please help me because I could have been killed like the other accidents. I feel Bridgestone/Firestone is cheating and lying to us. Congress supports my request. Thank you. Chhabi( dot number: Vnhl tire size: P235/75R15 )

- Olney, MD, USA

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