This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
PE00020, tire tread separation: While driving about 60 mph, tread on the driver's rear side tire came off, causing vehicle to roll over. Driver was alone and was not injured. Tire size P25570R16. Vehicle was totalled. Firestone was notified through E-mail about the tire. There was no reponse from Firestone.
Vehicle was parked. Steel core was coming through tire. Tread compound was cracked all around. Took tire to shop for replacement of all tires, eventhough 2 front tires had problems. Do not have tires.
I no longer own this truck, hence the missing information. I was driving at high speed on a nice sunny 70- some degree day when a part of the tread peeled off and the sidewall blew out. I was able to steer to the shoulder and stop, with significant difficulty. I did not know this info might be significant until now. I was not in a southern state in hot weather. The tire was only six months old, I had ruined the original equipment tire at a construction site.( dot number: )
We suffered a sudden tire failure on the left rear wheel while traveling northbound on I10 between tucson and phoenix and towing a 1970 VW beetle. Just prior to the tire failure, I felt something was not right, so I stopped the vehicle on the shoulder of the interstate and inspected the hitch, the VW beetle and the rear tires on my Explorer and found nothing of concern. As I was getting back up to speed, the tire tread on the rear left tire came totally off and the Explorer felt like I was driving on ice, essentially no steering without danger of losing control. I stabilized the vehilcle but it gradually slide to the left and I sensed that if I tried to correct the car would go out of control. Fortunately, I was in the right lane on a two lane highway with no one around but I the car gradually move to the left slowing slowly; when the beetle caught the shoulder gravel we launched into to a roll over. We rolled twice and landed upright and the treadless tire was still inflated. Towing the beetle provided a substantial amount of drag slowing both vehicles lessening the severity of the Explorer's roll. When the beetle broke loose during the roll it took a lot of momentum with it as it rolled much further than the Explorer causing the Explorer to hit on both roof edges on subsequent rolls and landing on the tires without the airbags deploying; both passenger were wearing seatbelts and despite sprains, bruises and scratches we walked away from the accident. However, both cars were totaled and contents damaged and lost. A few weeks before this, I had the front tire develop a severe bump and took it to my local Firestone dealer and bought new front tire and asked them to check the rear tires which still had plenty of tread depth which by the way the front tire that developed the bump also had plenty of tread left. Firestone dealer assured me the back tires did not need replacing.( dot number: )
Since these tires were officially recalled yesterday (8/9/00), we have contacted the dealer where we purchased the vehicle. They stated that it will probably take up to six months before we are contacted and can begin to rectify the problem. I feel this is unacceptable. My wife and children use this vehicle primarily and I am concerned about the dangers. Is the information from the dealer correct? I have been trying to get through to the Firestone hotline 800#, but cannot get through for any further information. Any info you could give me would be appreciated.( dot number: Tire size: P175R15 )
- Rio Grande, NJ, USA
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On July 5, 2000, while traveling West on interstate 40, three miles East of grants, nm, the right rear tire blew apart. We were able to safely get off the highway. This was the third Firestone tire that has blown or experienced tread separation on me.( dot number: Tire size: 235X75R15 )
Peooo20; not original tires on Ford Explorer, 25570R16. After 2000 miles right front tire had a knot on the side. Ford Motor Company failed to inform the customer the correct tire pressure to use for 16" tire.
PE 00020: Was driving approximately 70mph when vehicle started to vibrate before a loud noise was heard. Then, vehicle started swerving back & forth. Was controllable. Pulled to side of road. Checked tires and noticed that right rear tire had lost all its tread & was shredded. Was original tire & was inspected.size P235/75R15 with 64,000 miles. Firestone radial ATX.
Firestone wilderness/at P25570R16 tires on this vehicle developed a bubble on the side of the tire, inside tread while traveling at 60 mph, and a small piece of another tire fell out of the sidewall. Dealer has replaced the tires.
Tread came off of tire while the car was in motion. We looked into purchasing two of the same tires but instead got four new tires from a different company. We are certainly happy that we made that decision in the light of what is being brought to our attention now. Be advised we would like repayment for our expense of the new tires.( dot number: )
While traveling on I-90 at ellensburg, wa, in light rain and a temperature in the 30's, the right rear tire suddenly failed with complete tread separation, literally it was just a ball of wire and rubber. I have never seen a tire fail so completely. The tire easily had another 10,000 miles of tread left. Had a tire on the front of the vehicle failed in such a fashion, I would never have been able to maintain control. As it was, we were swerving over both lanes before we could get the vehicle slowed down and stopped. I was so shook up by the incident I immediately went to a tire deal and purchased a set of new tires and they were not firestones!( dot number: Tire size: P325/75R-1 )
While driving about 60 mph right rear tire suffered a tread separation. However, consumer kept control of vehicle. Firestone ATX, 235/75R15. The tread separation damaged the right rear wheel and body panel of the vehicle, and the manufacturer reimbursed the customer for the damages.
While driving approximately 70 mph right rear tire tread was separated, causing vehicle to flip 3 times. Driver sustained injuries. Tires were the original ones when vehicle was purchased. Vehicle was a 1995 Ford truck Explorer. Please add addtional tire info.rmation, ODI# 6141. Firestone ATX P235/70/R15
Rear passenger's tire tread separated at 65-70mph, causing driver to lose control. Tire size P235 original equipment. Prior to recall (00T-005) consumer replaced two Firestone tires. The consumer wants to be reimbursed for the cost of two tires replaced before the Firestone recall. Consumer also experienced noise when braking due to prmature wearing of brake pads and bad rotors which replaced.
PE 00-020; original tires on Ford Explorer 1995 P23575R15. Cosnumer was driving at approximately 65-70 mph when rear right tire tread separated and then blew out. The tire was used for only 7300 miles. Firestone claimed it road hazard.
PE02000, tire tread separation: While driving at 55 mph, tread on the driver's side rear tire came off and wrapped around the axle. Driver was able to control vehicle, and was not hurt. No other passengers were in the truck. Tire was a Firestone, wilderness, not original equipment. Tire mileage was about 20,000. Tire was sent to Firestone. Owner was sent a check for a new tire and to cover damages to truck. Please list dot #. the Firestone dealer paid for one new tire and damage to the vehcile. The rest of the tires were replaced by the customer.
PE02000 tire tread separation: While driving between 50- 60 mph, the tire on the rear passenger's side went flat. Driver was able to control Explorer. One other person was in the Explorer. No one was hurt. Tire was a Firestone, wilderness, ht. Original tire equipment.
A D V E R T I S E M E N T S
- Phoenix, AZ, USA