This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Battery bleed started on November 8th and has happened every 7 or 8 days since. This will be the 6th battery that has been installed without isolating the problem. This is a 1 year old vehicle. It ran perfectly for 1 year and 1 month. Had the oil changed at the dealership on November 1st and the problem started on November 8th. Jones motor company of savannah, tn. Has yet to find the problem. Researching the internet, I find that lots of Ford have the same problem.
Merging onto a freeway, no other vehicles ahead, behind or beside, the driver side rear window spontaneously shattered. Was going 60-65mph at the time. No outside factors around to cause the glass break. No foreign object found in vehicle. Ford refusing to investigate root cause. Ford's stance is an external factor caused the break unless more people come forward with same complaint. Would not inspect tilting hinge mechanism for the broken window, inspect other intact windows or do any other inspection that I requested. Was told that the only thing they did was take photos and determined that because glass was in the vehicle that it was not their problem. Both dealership and Ford's customer care hotline will entertain the idea of inspecting the vehicle or researching the batch of the glass manufacturer for root cause. I had only owned the vehicle for 6 days at the time. Vehicle had 738 miles when purchased. Approximately 1000 total miles on the vehicle at the time of the window break. Photos were taken once vehicle could be stopped in a safe spot. Drove approx 27 miles on the highway after the break before stopping. Photo 3826 shows glass before having to make a sharp left U-turn that allowed much of the glass sitting on the side ledge to fall inside the cargo area of the vehicle. Other pictures taken after taking the U-turn.
Powered running board closed on my 5 year old's foot as he was entering from the passenger side rear door with both doors open on passenger side. I had to stand on the partially closed board and apply pressure to extract my son's foot. Vehicle was parked in a parking lot with engine idling.
A D V E R T I S E M E N T S
- Indianapolis, IN, USA