This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I had 4 tires replaced due to irregular tread wear on May 22, 2001. I just recently received a notice in the mail stating that these particular tires were recalled, but in order to be reimbursed for my purchase, I would have had to purchase the tires between August 19, 2001 and October 10, 2002. The time period is inadequate in my case. A defective tire is a defective tire. I feel as though I am being penalized because my tires had to be replaced earlier than the allotted dates. Essentially, if I had waited 3 more months to have my tires replaced, perhaps injuring myself and others on the road, then I could have been reimbursed. The time period needs to extended on the replacement of the tires.
NHTSA recall 02T012000; the owners' new tires were purchased March 2002 which the recall by Continental manufacture does not include the other months before August 2002. The owner will not be reimbursed due that but the tires he replace were those of Continental which were recalled.
The Continental tire co issued a tire recall Aug 20 2002. My tires were in the dates given for the recall but until now I have not received any replacement tires even though the dealer ordered them Sept 23, 2002. I have been in contact with ctna numerous times by E-mail and telephone but I have not got an answer, on what date my tires will be shipped to my Ford dealer ;claude debeaux in vivian, la.
The vehicle handled so badly because of vibration and irregular tire wear, consumer was forced to replace the tires on the vehicle. A recall notice was sent shortly after concerning the tires. Consuemr requests reimbursement, but has had no help from Continental. Tires are Continental General Grabber aw.
Consumer received a recall notice on Continental tires. Took the vehicle to the dealer and dealer informed him, that the Continental tire company had not yet released the new tires for replacement.
- Chino Hills, CA, USA
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We followed the manufactuers certification label inside the drivers door for the correct psi for all 4 tires. The certification label indicated 26psi front and 30psi rear. We tested the tires on a montly basis and kept the tire pressure as indicated. When I went in for an oil change I wanted them to check the tires because they where starting to wear on the edges. I was advised by tiresplus that all 4 tires needed replacement. The steel belt was coming through the tread. These tires only had 20K miles on them for a 2 year old vehichle. Which 20K is under the national average for mileage on a vehicle. I'm so lucky that these tires didn't blow out due to the steel belts coming through while I was driving them. I contacted the car dealership on a few occasions and they never responded to me. Thank you
While driving, left rear tire blewout, causing major damage to vehicle. Tire size P27560R17, dot adt044T. This vehicle is a Ford truck Expedition model year 2000. Consumers wife was operating vehicle. Vibrations were felt. The vehicle was stopped and checked tires for pressure. The tire pressure was normal. Consumer continued driving and the left rear tire blew. Damage aquired came from the tire fragments. General grabbers.
While driving at 45-55 mph driver's front tire fell off completely, causing vehicle to become undriveable. Contacted dealer, and the dealer has fixed problem.
I have filed a paper report on two of the original set tires that failed. I went to a tire shop and they set a 3rd of the set was bad so I replaced it. I have been trying to deal with general, Ford customer service, and the dealership but there procedure to get something done has been an ordeal that I am still working on from the original blow out. I had my 2 bad tires replaced at at tire shop because they separated, one actually blewout and caused damaged to the vehicle. The 2nd was about to blow out becase it developed a knot and was bumping as I went down the road. When I was having these two reaplaced concern for our safety, the tire shop said the 3rd tire was seperating. I had it reaplaced. This pass satursday while in rout to a wedding the 4th remaining tire of the original set started peeling off and started bumping. I stopped and changed it with the 5th tire of the original set. This is the spare. I also found the brake line had been damaged from the original blow out of the first tire when my wife came home today and told me the brake pedal when to the floor. I have all of these bad tires in my possession and I am sure you would want to examine them before I give them to general. They say they must have them before they will consider a claim from me for the damage to my vehicle or any of all of the expenses I have incurred from the failure of their set of tires. I think these tires are defective. They could have easily caused me and my family our lives. I know this report does not cover all of the details. I can give all of the details dring whatever investigation that follows. I would appreciate you help on this safety issue. I tried to contact general today but the number I was given is 740-588-4164 and this rings a fax machine. Please have someone come look at these tires as soon as possible.
Tire blewout while driving. General tire, aw#27516R17.*akthat tire did damage to the front fender area, the running board, and to the plastic moulding that was bolted to the bumper. There is a 2nd tire located in the rear which developed a knot. Tire mechanic informed consumer that a third tire was seperating. Although the tread on the tires were good they were all faulty.
I had to replace the General Grabber tires on my Ford Expedition today because they were unsafe, according to nyb where I purchased new tires. The tires had only 23,500 miles on them but I was shown how three of the four did not "track" I.e. they seriously wobbled on the balance machine. I was told they were a potential driving hazard as they could blowout or suffer tread separation. I was also told that many other owners of General Grabber tires are replacing them for the same reason. If so then maybe this should be recall by Ford and general tire. Incidentally, I complained to Ford which referred me to general tire but when I then complained to general tire, they referred me back to Ford. They seem to have a "catch-22' set up between them. (dot number: "?" tiresize: P275/17)
While traveling heard noise coming from rear of vehicle. Dealer was contacted, and technician stated brakes needed to be replaced, repairs were made. While traveling rear tire (general tire 17 inch, no dot #) had a blowout, causing consumer to lose control of vehicle, driver sustained injuries.
While pulling out of a parking space at low speed consumer heard a popping noise coming from front end of vehicle. * ak consumer states transmission makes a clunking noise when downshifting, dealer replaced the main control valve body, transmission pan gasket, and accumulator pistons. Dealer installed bearing strips in the adjusters for the suspension noise, however later found the noise was coming from the left front floor body mount. Outside door handle was loose, dealer installed a nut and panel. Tires made vibration noises at 65 mph and up, dealer replaced two tires due to excessive run out. Head liner was sagging down. Left rear trim was loose at back edge, dealer replaced. A connection was loose at mirror, dealer secured.
All the tires I am reporting went bad while I had small children in the vehicle. All of them went bad as the result of a separation. They all got big bubbles in them where the tread separated from the rest of the tire. I believe that the only reason I didn't have a big accident was because I could feel the vehicle wobbling when I drove, due to the bubble in the tire. I find it very interesting that these tires all came appart at appx. 25000 miles. I had the fourth tire replaced before it could go out on me too. (tiresize: 275/6017)
Both rear tires had tread separation and a blow out occurred on one of them.... the vehicle had been to the dealers and had brake repairs at approx. 34,000 miles. From initial lease of vehicle, there were complaints of rough ride and apparent tire problems. The dealer never made any offer to correct the problem but balanced and rotated the tires. Upon taking this problem to them on 09/04/2001 they disclaimed any knowledge or assistance in adjusting the obvious malfunction of the general tire which blew out... upon taking the vehicle to a tire store and had them check the tires for any other damage they discovered that another tire had a separation of the tread and had a knot on the tire which was just beginning to ware. All tires had proper air pressure. I have kept these tires for further investigation and complaint follow-up. (tiresize: 275X60R17)
Dealer replaced Firestone tires with Goodyear tires. Goodyear tires could not be balanced, or were out of round. After trying ten Goodyear tires the dealer put on B F goodrich tires. The 17" Goodyear replacement tire is very poor quailty and causes the vehicle to virbrate at highway speeds. I will be sending nsta copies of letters I wrote to Ford and the dealership. Thank you. (tiresize: 265R70 17)
Driving on highwat at approximately 70 mph right front tire tread separated from tire completely causing the vehicle to pull to the right. I managed to slow down and pull the car over to the side of the road without incident. (tiresize: 275/60/17)
A D V E R T I S E M E N T S
- Suwanee, GA, USA