This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I've had several problems with the electrical system of my 2000 Ford Expedition after it rains. Today my alarm would not work so I had to use the keyless pad to unlock my vehicle, but it does not work to lock the vehicle. When I open the door there are dinging noises and you can hear the fan running in the motor. The SUV will not start, it tries to turn over but ends up failing and ending with clicking noise. The air bag light will stay lit and give me warning chimes. This has happened several times and I have managed to start it once it dries up. I've read many complaints on this issue and it is time that Ford does a recall........we can not all be lying!!
I own a 2000 Ford Expedition and after a hard overnight rain an electrical problem began. When I got into it the next morning the radio was playing and the heater display was on. When I started it all seemed normal until I put it into gear and the radio stopped, the heater stopped, the windshield wipers wouldn't work, and the windows wouldn't lower and when put back into neutral or park everything went back to normal. I brought it into the Ford dealer who does all my repairs and he told me it was the GEM module and it would cost $1000 for repair. I have no choice so I authorized the repair. He then informed me that when I pick it up I need to take it to a windshield repair shop to get the windshield resealed due to a defective seal that caused a leak that caused the GEM module to malfunction. It seems that this is a large burden to put on the consumer since it is a known defect and there is no assurance that it won't happen again. I also believe this could be dangerous causing the vehicle to stall while driving or wipers to malfunction in the rain or any number of other problems since this module controls so many of the vehicles controls and instruments.
My 00 Ford expy has several electrical problems when ever there's rain this latest incident happen on 1/6/08 I came out of my house because I keep on hearing like someone was trying to start the truck and yeah it had been raining all night I open the truck and the radio was on the lights were coming on I started the truck and when it was on the starter was still spinning hitting the fly wheel I had to disconnect the battery I think if there's water leaking everytime it rains it could create a short and cause a fire on the truck I will like someone to look into this thanks
The contact owns a 2000 Ford Expedition. Occasionally in cold, snowy, or rainy conditions, the vehicle would experience electrical failure. The windshield wipers would not work, the radio would turn on and off randomly, and the headlights flashed on and off. The contact needed to disconnect the battery in order to shut off the headlights. The dealer could not duplicate the failures. The failure mileage was approximately 45,000 and current mileage was 60,000.
We recently had a specialist inspect the 2000 eddie bauer Ford Expedition because of repeated electrical problems. He found a technical service bulletin for Ford on the failure of windshield seals. He further advises that the repairs will be in excess of $1000. We have experienced failure of the vehicles electric system as outlined on at least 5 separate occasions. All times were preceded by moisture. The interior lights malfunctioned, the windshield wipers stopped, the blower motor was on high with ignition off, the radio shuts off, the interior dash lights remained on, etc. I have had my mechanic replace several items including the fuses and relays for the electronics.
- Anderson, IN, USA
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My husband bought me a 2000 Expedition 9/15/2007, on 10/26/2007 after a rain, the electrical system went crazy. When I open the door, the radio was on and the chirp like I had a key in the ignition, not only to say, I just replace the battery this morning. The blower motor will not cut off even though the key is out. And the radio will turn off when I put the car in drive or reverse.
I have a 2000 Ford Expedition that has an electrical problem. I have researched online and discovered many others with similar problems. It is apparently due to a windshield leak that causes the GEM module to short out. This first happened to me a month after I purchased the vehicle in February 2007. The vehicle wouldn't start, dash clicking noise, locks unlocking and locking continuously, lights on dash wouldn't go out, after key is removed dash info lights still on. When vehicle did start radio wouldn't work and by the way it was raining/icy. This problem has occurred several other times. Windshield wipers not working properly, radio not working all problems happen only when it is raining. I personally cannot afford the $1,000. Or so dollars it is apparently going to cost to fix this problem, which is obviously a factory defect. I have 4 children and have come to depend on this vehicle, I am afraid this short could cause and engine fire.
2000 Ford Expedition - when it rains - the electrical system goes crazy. Sometimes the defroster will be on (no key in the ignition). Other times, lights, radio, wipers control themselves. Tonight 9/4/07 - thought someone was trying to steal it - however - (no key in the ignition) it was trying to crank(start) over. We had to remove a battery cable for it to stop.
The contact owns a 2000 Ford Expedition. After being parked for one hour, the entire front end of the vehicle suddenly caught fire. Prior to the fire, the vehicle was driven at 55 mph for approximately one hour. The inspector stated that the cause of the fire was electrical. The engine size was unknown. The current and failure mileages were 176,000.
The contact owns a 2000 Ford Expedition. The vehicle caught on fire without warning while parked. The fire department extinguished the fire and there were no injuries. A fire report was available. The current and failure mileages were unknown. The consumer provided an incident report from the fire department. Updated 05/23/07
The contact owns a 2000 Ford Expedition. The windshield leaked when it rained and caused an electrical failure in the GEM box. The failure mileage was 85,000. The engine remained on after the contact removed the key from the ignition. The dealer replaced the GEM box. However, they did not reseal the windows to prevent it from leaking. The current mileage was 97000.
- the contact called regarding 2000 Ford Expedition. The contact stated that he had driven the vehicle earlier and approximately 3-4 hours later the contact noticed that the vehicle was on fire. The contact stated the fire department extinguished the fire. The fire department took pictures of the vehicle. The contact stated that some of the vinyl siding on his home was damaged by the fire. There were no injuries. The contact stated he received the recall notice in Nov 2006. He had attempted to get the recall work done, however the Ford dealer did not have any available appointments. The manufacturer has denied the claim stating the consumer did not respond to the recall letter. The current and failure mileage was 90,000 miles.
I own a 2000 Ford Expedition. Within the last month, I would turn the key to crank my truck and no sound. Nothing would turn on. The electrical, totally dead. I would jump it off and it ran fine for 2 days and then the same would happen again. I have researched this problem and have found that a leaking windshield is the problem. It is leaking and causing my GEM module and fuse box to get wet. This can cause a fire as everyone knows as well as unwanted electrical activity when the truck is unattended. It is also affecting my radio which will not turn on then turn on by itself. This is a manufacturing defect and I have read where many Expedition owners are having the same problem with windshield leakage causing no starts and electrical problems. This should be fixed at Ford expense considering it was not the fault of the owner Ford has a manufacturing issue with their windshields. As you must know this is a fire hazard that could result in the death of innocent people. It is a defect from Ford Motor Company that needs to be recalled now to prevent further damage or possible death by fire. If Ford stands by their products this would be a good time to prove that to their loyal customers.
I have had many of the same complaints as those listed on the net. Wipers coming on at any given time, speedometer not working, lights on radio not working, wipers come on when I try to let the driver window down. There are some other things as well. Have not taken to shop yet, but will soon.
I took my 2000 Ford Expedition XLT in to huntington beach Ford to be serviced due to R.P.M. fluctuation and a service engine soon light. They conducted a diagnosis and stated I would need a I.a.C. part. The new I.a.C. did not fix the problem so I took it back to H.B. Ford and they stated I would need a D.P.F.E. sensor. I had them replace that which did not fix the problem because the service engine light illuminated and the R.P.M. fluctuation was still evident. I went back to H.B. Ford and they diagnosed a new throttle body. I gave them the O.K. to replace the throttle body. They called me a couple days later to inform me that that did not solve your problem so I will need to pay an extra $400 for a diagnostic fee so they can check all the wiring. The manager has stated they believe it is coming from the wiring system" why do I have to pay for everything else when they cannot pinpoint the problem"
I took our 2000 Ford Expedition (eddie bauer ed.) into joplin Ford Lincoln Mercury because of various electrical abnormalities. Including but not limited to: Wipers stopping while driving(1-20-07). I had the dealership run computer diagnostics to tell me what the source of the problems was. I was informed that "wds performed diagnostic tests found central junction box, and GEM module causing concern, water intrusion caused by leaking windshield." Total estimate to repair between $885 and $948 (depending on whether windshield could be reused). I declined to have repairs made (couldn't afford it) but pre-paid ($503.04 for parts and diagnostics) so that I could do the work myself. It was during an internet search for "GEM module" that I happened upon this (NHTSA) website. I've read all of the complaints (Expedition electrical problems) and realized that mine is not an isolated case, but quite common. I went on to read ( EA05015) by the ODI and documents. Unless they were not published, there are several flaws in the report. 1. is it possible that wipers failing is not widespread; but, the result of faulty production at one plant? the report I saw doesn't indicate that any discernment was attempted in this regard. 2. the leak was in the upper left corner of the windshield behind the support column. It was out of sight, contrary to Ford's ascertion. 3. ODI's rational for not recommending a recall is that not enough percentage could be established as a result of service records and customer complaints to nhsta. It would be interesting to contact some of the owners that had GEM problems and leaks; and ask them if they had their wipers stop... because, though I reported the wipers to the service manager, what was shown on the repair order is, "...a C/S the blower fan runs on high when the key is shut off. Heard clicking noise from the ABS when the veh is shut off..." maybe just a mistake, maybe not.
1. vehicle operating normally, stalled and would not start on interstate. 2. GEM failed due to water, carpet and behind firewall wet. Potentially fatal due to total immobilization of vehicle. Towed. 3. GEM and fuse box replaced, see below looks like NHTSA investigation and engineering study started. 39 cases reported NHTSA action number : PE05033 NHTSA recall campaign number : N/a make : Ford model: Expedition manufacturer : Ford Motor Company year : 2000 component : electrical system date investigation opened : June 15, 2005 date investigation closed : open summary: Complainants allege that when it rains or snows, water leaks into the vehicle around the windshield. The water seeps into the fuse box and Ford's GEM (generic electronic module) causing the wipers and other electrical components to malfunction. The GEM controls multiple functions, including, among other things, wipers and lighting.
On January 16, 2007 my wife drove our 2000 eddie bauer Expedition to work as usual parked N a covered parking garage and went to work. At the end of the day she attempted to start her car and it was totally dead and would not start. She therefore had to get jump started in order to get home. On 1-17-07 I took the vehicle to a certified Ford service department and had them evaluate and diagnose the problem. Seems that the GEM and cjb were water damaged and creating significant electrical shorts throughout the vehicles operating system. When the car was turned off the fan motor would actually continue to blow even with the keys out of the ignition. Also the car at times would not turn off with the key. You can take the key out of the ignition and the car would still run. Anyway, the dealer indicates that the windshield would have to be replaced and sealed as this was the source of the water damage. I questioned the validity of the diagnosis and the service advisor indicated that they were working on 2 more trucks with the same problem. The total cost of the repair is going to be $1150 to replace the windshield the GEM and cjb. I have been reading up on this problem and fine that this problem is pretty wide spread in Ford Expedition and want to make my particular situation a matter of record with the NHTSA in an effort to add to the number of consumers experiencing this problem. My vehicle has a long history of electrical problems which were corrected under a extended warranty. I am certain that this windshield leak problem is the source of my long standing problems.
It started last winter the wipers would fail when it rained and then we came out and the radio and dash was on and the keys were no where near the ignition. Now after the last rain my husband turned on the headlights and my car tried to turn over!!! what next, we are not sure how to correct it but im afraid to drive it. What happens when the wipers fail and I have no visibility. It is a 2000 Ford Expedition, Ford really needs a recall this is dangerous.
A D V E R T I S E M E N T S
- Venice, CA, USA