This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2000 Ford Expedition. The windshield wipers, radio, rear windshield wiper, and interior lighting in the vehicle have all stopped working. The failures would occur on rainy days. The contact took the vehicle to the dealer and they stated that the failures were caused by the generic electronic module and the fuse box. Both of these components needed to be replaced. The vehicle has not been repaired, but the contact believes the manufacturer should be responsible for the repairs. The VIN was unknown. The failure mileage was 125,000 and current mileage was 135,000.
Recurrent issue with my 2000 Ford Expedition. When it rains, the electrical system shorts out, causing the battery to drain, making it undriveable. Various electrical components go on and off without the key in the ignition, and some go out while driving. Extremely dangerous for windshield wipers to fail during a rainstorm!!! sometimes, there is a burning smell coming from below the steering wheel.
I went to work on Sunday morning, at 4:30 am I got off work and went by the wal mart to pick up a few things and went home from there, my husband was barbecuing so I left the garage up. It was super bowl Sunday. Well we went in to catch some of the game, our neighbor came to the back door and said the truck in the garage is on fire, my said what and this was about a hour and a half after I gotten home. So my husband grabbed some shop towels and put out the fire and he got burned on his hand in the process of putting out the fire. Ford will not talk to us are return any calls. Im calling my lawyer...
The contact owns a 2000 Ford Expedition. While driving approximately 40 mph, the vehicle began to vibrate and the ABS indicator illuminated on the instrument panel. Immediately following, the odometer, heat, and radio became inoperable and the vehicle began idling loudly. Upon entering her driveway, the vehicle stalled. The brake pedal was depressed, but there was no reaction. The contact rear ended another vehicle in the driveway. The vehicle did not sustain any damages; however, the vehicle that was rear ended sustained damage to the rear bumper. There were no injuries or a police report. The vehicle was towed to a local repair shop and the mechanic stated that water entered through the windshield and drained into the fuse box, which damaged the G.E.M module. The dealer was not notified. The manufacturer stated that they were not liable for the repairs. The current and failure mileages were 120,000.
My 2000 Ford Expedition XLT out of the blue started acting bizarre. Come to find out the windshield seal had a leak which in turn destroyed my GEM module and fuse box. According to others this is a problem that is out of hand. Ford needs to fix this and reseal all windshields, I don't have $1000+ to repair and have a vehicle I paid too much money for that is now sitting in my garage.
- Salem, WI, USA
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We recently had a snow storm in our area. After the storm our Expedition started having problems. The first problem to occur was the front blower motor for the climate control would turn on high when the ignition was turned to the off position. I started researching this problem and started finding many similar stories on the internet. The next day many other problems popped up several dash light were flashing on and off, when this was happening you could here relays under the dash clicking on and off. When the truck was having its episode of flashing lights I found that my window controls and windshield wipers also did not work. I parked the car and turned it off that day and it had one more surprise for me. When the light switch was turned to the automatic day time running lights and the key was off you could here relays under the dash opening and closing at a fast rate. I turned the switch to off and it stopped. I talked to my stepfather who is a mechanic. He told me that he has seen this before he said it probably was my GEM module, he said that this type of vehicle is prone to these modules malfunctioning. I did more research on line and found that a investigation was done on this issue by NHTSA the action number was EA05015 it was conducted in 2005. From the looks of it this has been a problem for a long time that has affected many people but still no action has been taken. This is one of two problems I have had with this otherwise good vehicle which is making it an unreliable and unsafe vehicle. How can I feel safe letting my family drive around in this vehicle when it rains or snows which is for the most part all the time in Washington? in conclusion I hope this is taken seriously and will have some kind of impact on getting this problem solved not just for me but for all the owners of this vehicle with the same problem.
Leak in windshield area. Shorts out he fuse box and GEM. Once this happens there are multiple electrical problems. Ford does not cover the cost for this obvious defect. Have heard and read of many other people with same issue. This can make the vehicle shut off while driving, windshield wipers to stop functioning, vehicle trying to start with know keys in it. It can effect all facets of the electrical system.
First the blower would turn on high after the key was turned off. Then the dash warning light would flash on and off along with relays. The the ABS relays would click on and off after key has been turned off. The wipers would stop will the vehicle was running. Now when the key is turned off and removed the car is still in the start position, radio, fuel inj.,heater, wipers. All stay on. The only way to keep battery from dying is to disconnect the negv. Post. Then the theft light flashes sometimes when battery is re-connected causing the car not to start. I have checked and replaced many relays. I am at a loss, what can I do?
Please reopen 1000's of emails to Ford. Doors locking and unlock with children in back set. Gauge and lights not working correctly, windshield wipers not working correctly while it raining please don't make me have to die in an accident before you do something we bought this vehicle for safety. And no one will accept problem and we don't have money to fix Ford screw up please read emails on this issue if you say there aren't any you lying to yourselves NHTSA action number : EA05015 NHTSA recall campaign number : N/a make / models : model/build years: Ford / Expedition 1999-2001 manufacturer : Ford Motor Company component : electrical system exterior lighting visibility:windshield wiper/washer date investigation opened : October 13, 2005 date investigation closed : December 6, 2006.
I have a 2000 Ford Expedition and I have problems when it rains or snows with the windshield leaking and then the car starts doing things like windows going up and down wipers not working or the car will just stop working this has happened twice the first time I wasn't driving when it happened I was in my driveway. Then today I started my car up and it had been raining but everything seemed fine then the windows went down and the care shut down I could not steer and I hit a parking sign I tried to find out if the windshield was recalled I no a few people that have had the same problem with leaking wind shield and the electrical wires getting wet thank you for your time.
A 2000 Ford Expedition parked in the yard for 3 hours and suddenly started burning under the hood. We didn't smell anything burning.it just started to burn after 3 hours. Is there a recall on this truck? it has cruise control. Thank you.
When I turned my trucks engine off last night and removed the key, the ac blower continued running. Of course it drained my battery. I replaced the battery. I researched the situation on the internet and found that hundreds of other Ford Expedition owners have the same problem. Due to a mal-fitting windshield, water drains into the fuse box. It shorts out the fuse box and GEM module. My truck is now not working and estimates range about $1000 to fix. Clearly this should have been a recall issue, since Ford admits that the windshield is the cause of the problem.
The contact owns a 2000 Ford Expedition. The contact stated that the vehicle has an exhaust leak, the electrical odometer flickers on and off, and there is rust at the bottom of every door on the vehicle. Also, the fuel gauge does not work and the vehicle would stall while driving 50 mph. The dealer stated that the contact would be liable for 50% of the repair costs, and the other 50% would be covered under warranty. The failure mileage was 109,000 and the current mileage was 109,150, which was difficult to determine due to the failed odometer.
Our 2000 Ford Expedition has an electrical problem that was described in Ford special notice 15773. When it rains, water leaks into the GEM/cjb and causes the electrical system to short out. This results in blowers running while the key is not in the ignition, the car to stall out while in use, and the car to not start at all at sometimes. Since it is an electrical problem, it may also lead to vehicle fire. This occurs every time there is rain/snow. The dealership has looked at the problem before, but has not been able to find the problem. I discovered the problem searching on the internet and finding many other owners with the same problems. Finally, one post referenced Ford special notice 15773 which describes exactly what is happening to our vehicle. This needs to be recalled before fires and worse occur.
I have a 2000 Expedition that is experiencing electrical failure, dead battery every week, clicking from under the dash, lights flashing on the interior, radio/clock lights fail, drivers side back side window fails to open and rear window wiper stopped working. The flashing, clicking and other various electrical quirks happen at random times but the drained battery happens every week. I can jump start the truck but when it sits for a few days undriven and I try to start it...dead battery. I have replaced the battery several times until I realized it wasn't a faulty battery, it is an electrical malfunction. I took it to our local Ford dealership to have it checked. I had also informed them of the leaking windshields/GEM module problem I had read about. They informed me that they had several Expedition serviced with the same electrical malfunctions. They called me and said it was a dead battery after I did their job and informed them of the leaking windshield/GEM module. I asked them to please check the module and whatever else was needed to fix my truck. They later said they checked it and found no corrosion in the GEM module. They also said since it wasn't "coding" they had no clue what was causing the electrical failure. They said this without further investigation into other possible causes such as moisture in the keyless entry pad which is known to be faulty and a replacement part available. All that was done was to put a new battery in my truck, told my problem was a dead battery because it's their policy that when a vehicle comes in for service, to find the most logical reason for malfunction when it wont code and sent home with a truck that I know will not start in a week, possibly catch fire due to electrical problems, possibly kill someone or burn my house down.
The contact owns a 2000 Ford Expedition. While driving at various speeds with the key in the ignition, the vehicle would attempt to restart itself. There was an opened and closed investigation (EA05015) regarding this failure. The VIN was unknown. The failure mileage was 98,000.
Heavy rains yesterday. On the way home from work, stopped at a store, turned off the key, but the heater blower did not turn off. Turned the heater control to off and heard many rapid clicks from under the dashboard to the right of the steering wheel. On arriving home, blower did the same thing. Vehicle parked in garage overnight. Next morning, several series of five beeps came from under the dash. Heater blower still stays on when key is out. We had water leaking around the windshield a couple years ago that caused the odometer to go out. Had the windshield re-sealed. Odometer intermittently comes back on since then. It would appear the leak is happening again, and water is getting down into the GEM module and fusebox. Have not attempted to replace these yet. I'm afraid this electrical problem will cause a fire in the Expedition, which in my attached garage could likely burn down the entire house and threaten my family's safety. www.Ford-forums.com, townhall-talk.edmunds.com, and www.automotiveforums.com all have many posts of similar water-leaking-causing-electrical-problems.
I posted a complaint earlier and would like to follow up on it. I had several electrical problems after the rain. This last time caused my battery to completely die and all of my electrical stopped working. I had aaa come out and jump start the battery and I let it idle for about 45 min. Until the electrical shop opened. During the idling I heard a loud noise that sounded very strange and unfamiliar so I jumped in and when I put it in gear to leave the noise stopped and I continued to the electrical shop. As soon as I parked and put it in park the noise began again. The guys at the shop heard it and immediately recognized it as the starter engaging. This was a result of my electric system malfunctioning. After a whole day of diagnosing where the electrical problem came from, they found that the main fuse box located inside the vehicle below the drivers side had a lot of moisture, rust and corrosion on the back side. They were not able to locate where the water is leaking from because it stopped raining. I am familiar with the windshield seal and the drain hole of the wiper blade as being the suspected origin of the leak, so as soon as it rains again I will go back to the shop so they can try and find the leak. They ordered a new fuse box from the dealership and it was around $145 but will take 4 days to ship, so they cleaned the back of the fuse box to hold me over. It runs fine and seems to be back to normal. So I would check that fuse box if you're having trouble. The high power fuse box in the engine compartment was not damaged. I'll update again if I find out where the leak is coming from.
A D V E R T I S E M E N T S
- Fayetsville, NC, USA