This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Consumers daughter had stopped for gas when the attendant called attention to the fact that the tire was coming apart. The tire was replaced and the daughter has the defective tire and paper work.
Sidewall blewout at highway speed -- lost the entire tread, rim and sidewall was severely damaged by the time the vehicle was brought to a stop. Tires had 35000 miles on them and were regularly rotated. Tire pressure had just been checked 25 miles before incident.
- Santa Ana, CA, USA
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Driver side rear tire had a blowout while the consumer was driving. There was no damgage to the vehicle. Firestone steeltex LT265/75R16, original equipment (dot unknown), moutned on a Ford Excursion 2000. Consumer adds that a third tire blewout 1 week later. All tires had plenty of tread and all have been replaced.
Replacement equipment with 3000 miles on a 2000 Ford Excursion. Passenger rear tire had a blowout at 73 mph. Consumer states that he was slightly injured while changing the tire, Firestone tire, no other tire information given.
This is our second tire blowout and third tire problem with these Firestone steeltex A/T tires. The 1st blow out I contacted Firestone and even sent them what was left of the tire and all I received back was a form letter stating that the tire was driven on while under inflated. Which I know is not true because I check the tires before going on any road trip and inflate to the recommended pressure. The first blow out was November 1, 2001 while my wife was driving the Excursion and this time I was driving it going around 75 mph. Both times, the tire has caused damage to the vehicle. My wife and I feel lucky that both times we were able to control the vehicle and bring it to a stop safely. But I can easily see how someone could loose control under this situation. You need to get all of these tires off the road immediatly. I believe these tires are dangerous not just to the drivers of the vehicles, but also to anyone else on the road with them. Please contact me if you have any further questions. Sincerely: Ken lubbering.
We were driving down highway at posted speed (65) and had been driving for approximately 30 miles at time of tire failure. Just a few moments (approx 1 minute) before the failure, the vehicle seemed to want to "wander" a bit as if a tire were a bit low. Then there was a loud explosion, the vehicle dropped to the right rear, we got a lot of vibration and loud internal noise. We applied the brakes and manuevered to the side of the road. Both sidewalls had blown completely free of tread "belt" separating fairly uniformly along a line roughly 1 inch below the tread. Tire was in 3 distinct pieces, all 3 pieces in tact and wrapped around the wheel and axle. Only visible break in interior surface of tread was a piece of the steel belt material protruding into the tire approx 3/8 inch. Otherwise, interior surface clean and smooth. No external punctures of any kind. Explosion was violent and feel anti-lock brakes saved the day for us. Person following behind said they had never seen a tire explode like that (I.e. very visible from several hundred feet behind). We have photos and the remains of destroyed tire, plus all 3 of the other originals if needed. Immediately replaced all 4 with another brand. (dot number: Vnw81xy459 tiresize: 265/75R16)
I entered on freeway and was getting up to freeway speed when right rear tire separated. I was towing a 32' travel trailer. We started to jacknife. I accelerated and used my trailer brake to straighten it out, then I started to apply brakes and again started to jacknife in opposite direction. So I again accelerated and used my trailer brakes to straighten out, then I tried to brake and slow again and we started to jacknife, so I again accelerated and used my trailer brakes. The trailer whipped around and slammed into the driver side of the Excursion. Broke loose, tipped over, totaling trailer and damaging Excursion. It whipped us around and shook us up pretty good. (tiresize: Lt26575R16)
September 18, at approximately 4:30 pm my wife experienced a bona-fide blow-out of the left rear Firestone steeltex on our 2000 Excursion. I had checked air pressure Sunday afternoon at 55 psi in each tire. Lisa was proceeding East bound on the sam houston parkway on clear roads, in the middle lane, at 65 to 70 mph, when this catastrophic failure occurred. Their were no road hazards noted, and no tread damage other than a complete tread separationthis morning I replaced all of the firestones with michelins for $884.65 at discount tire company on fm 1960. I do not want to further endanger my family with these tires. (tiresize: 265/75/16)
PE00 020; consumer was traveling about 65mph on highway and vehicle was steering to right while consumer was pulling it to left for a split second. Then, he removed his foot from acellerator, and right front tire blewout. He was able to pull over to the shoulders. Firestone, steel tex tires.
Going 25 mph, we heard a swish noise and it was the sidewall of the rear driver side tire. There was a 3" long tear in the sidewall that goes into the tread area. This is the second time this has happened. Last time we were going 60 mph and the tire shredded before we could come safely to a stop. Both times it's been the same location, rear driver side. Both times it's been a side wall failure. We are replacing all tires including the spare as I do not trust them. My tires are not under the recall and Ford/Firestone said it is a road hazard problem and/or tire inflation. They were at 65 psi and the max rating is 80 psi. I've been driving for 15 years now and this is the first vehicle to have the sidewall go out and for it to happen twice in one year is too coincidental. (dot number: Vnw81X0249 tiresize: Lt 265/75R)
Going 25 mph, we heard a swish noise and it was the sidewall of the rear driver side tire. There was a 3" long tear in the sidewall that goes into the tread area. This is the second time this has happened. Last time we were going 60 mph and the tire shredded before we could come safely to a stop. Both times it's been the same location, rear driver side. Both times it's been a side wall failure. We are replacing all tires including the spare as I do not trust them. My tires are not under the recall and Ford/Firestone said it is a road hazard problem and/or tire inflation. They were at 65 psi and the max rating is 80 psi. I've been driving for 15 years now and this is the first vehicle to have the sidewall go out and for it to happen twice in one year is too coincidental.
A D V E R T I S E M E N T S
- Springfield, IL, USA