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3.4

definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
39,609 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2020 Ford Escape body / paint problems

body / paint problem

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2020 Ford Escape Owner Comments (Page 2 of 5)

« Read the previous 20 complaints

problem #78

Dec 162023

Escape

  • 53,665 miles

A D V E R T I S E M E N T S

The contact owns a 2020 Ford Escape. The contact stated that the driver's side door was squeaking. While driving at unknown speeds, the door unintendedly opened. The contact stated that the door failed to open and close. The contact entered through the passenger-??s side door of the vehicle. There were no warning lights illuminated. The vehicle was taken to the local dealer, where it was diagnosed that the door check was fractured and recommended that the door be replaced. The vehicle was not repaired. The manufacturer was contacted, but no assistance was provided. The approximate failure mileage was 53,665.

- Necedah, WI, USA

problem #77

Dec 112023

Escape

  • 20,740 miles
The contact owns a 2020 Ford Escape. The contact stated that the driver's side door was making an abnormal clicking sound while being opened. There were no warning lights illuminated. The vehicle was taken to the local dealer, where it was diagnosed that the door check strap on the weld had separated. The mechanic informed the contact that the door could drop and not close properly. The vehicle was not repaired. The manufacturer was contacted and opened a case but declined any further assistance. The contact was referred to the NHTSA Hotline. The failure mileage was approximately 20,740.

- Plymouth, MI, USA

problem #76

Nov 082023

Escape

  • 23,000 miles
The contact owns a 2020 Ford Escape. The contact stated that the front driver's side door made abnormal grinding and cracking sounds while opening. The vehicle was taken to the dealer, where it was diagnosed that the front driver's side door hinges were corroded and that the door needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 23,000.

- Hadley, MA, USA

problem #75

Dec 112023

Escape

  • 35,000 miles

A D V E R T I S E M E N T S

The contact owns a 2020 Ford Escape. The contact stated that the front driver's side door hinge fractured and there was an abnormal clicking sound coming from the front door. The contact stated that three spot wells needed to secure the door had fractured. The vehicle was not taken to a dealer to be inspected. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 35,000.

- Anaconda, MT, USA

problem #74

Dec 022023

Escape

  • miles
Front Left Driver Door Has a Horrible Grinding and Popping Sound When Door Is Open Or Closed. The hinge is visibly damaged at welding joint. This issues a causes serious problems when trying to close the door and open.

- Martin, TN, USA

problem #73

Nov 052023

Escape

  • 14,000 miles
The contact owns a 2020 Ford Escape. The contact stated that the front driver's side door made an abnormal cracking sound while opening. The vehicle was taken to the dealer, where it was diagnosed that the front driver's side door and driver's side fender needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 14,000.

- Vero Beach, FL, USA

problem #72

Dec 032023

Escape

  • 26,132 miles

A D V E R T I S E M E N T S

The contact owns a 2020 Ford Escape. The contact stated that the front driver's side door was making abnormal sounds while being opened and closed. The contact also stated that the window was also inoperable. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and advised the contact to report the failure to the NHTSA Hotline. The failure mileage was approximately 26,132.

- Leesburg, VA, USA

problem #71

Sep 182023

Escape

  • 75,000 miles
The contact owns a 2020 Ford Escape. The contact stated that while the vehicle was parked, the driver-??s side door hinge became faulty, jammed the door, and caused the window to become inoperable. No warning light was illuminated. The vehicle had not been diagnosed or repaired. The manufacturer was made aware of the failure and determined that the VIN was not under recall. The failure mileage was approximately 75,000.

- Fairlawn, VA, USA

problem #70

Nov 132023

Escape

  • miles
The Check Arm Attachment on the driver side door for my 2020 broke off because of poor welding, I have read it is a common issue with the 2020 ford escape

- Glendale , AZ, USA

problem #69

Sep 012023

Escape

  • 22,000 miles
The contact owns a 2020 Ford Escape. The contact stated that while opening or closing the driver's side front door, the door made an abnormal popping sound. The contact stated that he checked the door and became aware that the hinge appeared to be separating from the frame of the vehicle. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the driver's side door needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 22,000.

- Lancaster, NY, USA

problem #68

Nov 012023

Escape

  • 22,600 miles

A D V E R T I S E M E N T S

The contact's husband owns a 2020 Ford Escape. The contact stated that after the vehicle was turned off, the contact opened the door and heard an abnormal clunking sound coming from the door. Additionally, the contact stated that while parked the door was unlatched and swung open inadvertently. The vehicle was taken to a dealer where it was diagnosed that the door welds and spot welds needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 22,600.

- San Antonio, TX, USA

problem #67

Oct 312023

Escape

  • 56,000 miles
The contact owns a 2020 Ford Escape. The contact stated that after entering the vehicle, the front driver's side door made an abnormal popping sound while closing. The vehicle was taken to the dealer, where the front driver's side door check arm and welds had fractured while the contact was closing the door. The dealer towed the vehicle to the collision center, where it was determined that the front driver's side fender and the front driver's side door needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 56,000.

- Kenton, OH, USA

problem #66

Nov 072023

Escape

  • 104,000 miles
The contact owns a 2020 Ford Escape. The contact stated that while the vehicle was parked, the driver's side door failed to remain closed. The contact inspected the door and noticed three holes in the door hinge with missing screws which prevented the door from securely closing. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 104,000.

- Hineston, LA, USA

problem #65

Nov 042023

Escape 3-cyl

  • Automatic transmission
  • 50,000 miles
The contact owns a 2020 Ford Escape. The contact stated while opening the front driver's door, she heard an abnormally loud popping sound. The vehicle was taken to the dealer where it was diagnosed with a fractured front driver's door weld. The contact was informed that the front driver's door needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 50,000.

- Brunswick, OH, USA

problem #64

Oct 312023

Escape

  • 82,000 miles
The contact owns a 2020 Ford Escape. The contact stated that while the vehicle was parked, the driver-??s side door made an abnormal sound when opened. Additionally, the driver-??s door was not able to be securely closed. No warning light was illuminated. The vehicle had been diagnosed. The contact was informed that the failure was due to fractured spot wields and the check arm mount in the door assembly. The vehicle had not been repaired. The manufacturer was made aware of the failure and determined that the VIN was not included in a recall. The failure mileage was approximately 82,000.

- Salem, AR, USA

problem #63

Oct 242023

Escape

  • 19,502 miles
The contact owns a 2020 Ford Escape. The contact stated that the front driver's side door made abnormal popping sounds while being opened, and all four windows failed to roll down. The front driver's side door later failed to open. The contact entered the vehicle through the front passenger's side door and climbed over to the front driver's side seat to operate the vehicle. The vehicle was taken to the dealer, where it was diagnosed that the front driver's side door hinges were fractured, and the front driver's side door needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 19,502.

- South Euclid, OH, USA

problem #62

Jun 202023

Escape

  • miles
My vehicle is exhibiting the issues described in SSM 50150. The driver's side door spot welds have failed on my 2020 Ford Escape hybrid. The issue began as a creaking sound as I opened and closed my driver's side front door. The door was also stiff and difficult to operate. 2 days later the door became even more difficult to open and close. A day after that the door welds failed. After the weld failure the door moved freely except the door catch would jam due to it floating. To allow proper door operation of the door the catch had to be unbolted at the body. After the failure I noticed the door panel around the area of the welds is pushed outward and no longer flush with the door along the edges. Also, since the issue began, the window strains whenever I try to raise and lower it and the window cannot be lowered all the way. My assumption is that the catch is tied to the window track. The window track and door catch appear to be associated with the broken welds. I brought the matter to the Ford dealership's attention, citing SSM 50150. They advised me that the vehicle was out of warranty, that the repair was not part of any mandatory recall and that the estimated repair cost was $2,083.14. They noted the possibility of Ford contributing a couple hundred dollars to defray the repair costs.

- Independence, OH, USA

problem #61

Oct 202023

Escape

  • 47,000 miles
The contact owns a 2020 Ford Escape. The contact stated that while opening the front driver's side door, the door made a loud crunching sound. Additionally, the front driver's side door would inadvertently close while the contact was entering the vehicle. The vehicle was taken to an independent mechanic, who diagnosed that the front driver's side door had three fractured spot welds and that the front driver's side door needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 47,000. The VIN was unavailable.

- Hazel Green, WI, USA

problem #60

Oct 202023

Escape

  • 41,000 miles
The contact owns a 2020 Ford Escape. The contact stated that while the vehicle was parked, the contact attempted to enter the vehicle however, the front driver's side door was inoperable. The contact stated that the driver's side front door was difficult to open and was also very difficult to close. The vehicle was taken to the dealer to be diagnosed. The vehicle was diagnosed with a failed door check arm weld. The contact was informed that the door needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 41,000.

- Roseville, MI, USA

problem #59

Oct 092023

Escape

  • 110,000 miles
The contact owns a 2020 Ford Escape. The contact stated that the front driver-??s side door failed to open, and the front driver-??s side window also failed to operate as designed. No warning light was illuminated. The contact then stated that she authorized a friend that was an independent mechanic to diagnose the vehicle and it was determined that the swing arm control and the spot weld had fractured, and the driver-??s side door might need to be replaced. The vehicle was nor repaired. An undisclosed dealer was notified of the failure and confirmed that the VIN was not included in a recall and referred the contact to the manufacturer. The manufacturer was notified of the failure and the contact was advised to contact the NHTSA Hotline. The failure mileage was approximately 110,000.

- Jeffersonville, KY, USA

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