This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2018 Ford Escape. The contact stated while driving 30-70 MPH, the vehicle lost motive power while driving uphill. There were no warning lights illuminated. The vehicle was taken to an independent mechanic, who informed the contact that the fuel pump needed to be replaced. The vehicle was repaired, but the failure recurred. The mechanic informed the contact that the cam shaft and engine needed to be replaced. The contact called an unknown local dealer. The vehicle was not diagnosed or repaired. The manufacturer was contacted and referred to the NHTSA Hotline, but no assistance was provided. The failure mileage was approximately 48,000.
The contact owns a 2018 Ford Escape. The contact stated while driving at an undisclosed speed, there was a misfire coming from the engine. Upon starting the vehicle there was an abnormal rumbling sound coming from the vehicle. The vehicle was taken to an independent mechanic who informed the contact that the failure was due to the cylinder block. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure but provided no additional assistance. The approximate failure mileage was 88,000.
Flex plate concern The ford edges are known for a cracked or broken flex plate which is dangerous to drive and unsafe to other vehicles on the road. How is this not a recall issue. I immediately brought the car to the shop as the noise was concerning and it didn-??t seem like it should be driven. The shop determined it was the flex plate and said it was good I didn-??t drive it as it is very unsafe to drive and puts other drivers at risk
Ford Escape 2018 Recall #[XXX] and #[XXX] ENGINE COOLANT LEAK Needs -??New Engine-?? confirmed by service and available for inspection at dealer. Car was taken to Ford Dealer right when engine light came on. Dealer / Service has been only one to inspect car. On [XXX] BEFORE -??Engine Coolant-?? Recalls were expired, car was taken to dealer for Recall #[XXX] I asked about ANY other CSP Letters or Recalls at the time of service. Ford Dealer decided on their own to ONLY preform ONE of the two Recalls that were crucial to being preformed for the safety of my vehicle. Both Recalls #[XXX] and #[XXX] should have been performed together according to letter sent to Dealers from Ford and NHTSA [XXX] Above link clearly states: -?? Vehicle owners will receive one letter for both [XXX] and [XXX]. -?? -??Dealers should repair any affected vehicles that arrive at their dealerships, whether or not the customer has received a letter.-?? Ford Dealer took it upon themselves NOT to perform repair work or even discuss Recall #[XXX] at the time car was serviced [XXX] before recall expired [XXX]. Ford and Dealers knew about the -??Coolant Engine Leak-?? problem long before and did not warn me or make me aware I was driving a dangerous car. I did not receive CSP Letters that is why I make sure to double check with Service Dept. at time of service. Ford performed Recall #[XXX] and NEVER mentioned CSP Letters sent out or that there was a second recall that needed to done #[XXX] before [XXX] Ford basically sent me on my way in a very unsafe car for myself and my passengers. I should have been made completely aware of this situation at that exact time and service (XXX). INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
My coolant leaked and caused Cylinder 3 to misfire and the head gasket to blow requiring replacement, and it is currently available for inspection. My sensor never indicated the car was overheating or at risk, and if the coolant had run out and caused my engine to shut down, it could have caught on fire or locked up, a safety risk to both myself and others on the road. My car tremored slightly on 4/7 with no warning lights or messages, and that was the only issue I noticed. I didn't pay it much attention. On 4/9, it had trouble starting, but it took 4 days after first noticing a tremor for my check engine light to come on. The issue was only diagnosed and discovered by a private automotive shop, and I am seeing a lot of the same problem discussed online in reference to Ford's "Customer Service Program" for these vehicles. My vehicle does not qualify for that program due to mileage and expiration date, and I was not notified it was a potential issue.
- Jackson, MS, USA
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Coolant intrusion into the cylinder, causing coolant to leak in engine cause misfiring and loss of coolant causing quick and unpredictable over heating. Only option is to get a whole new engine
Bought my escape on used 6/2022. On 3/6/24.. My car started shaking and the engine light started blinking. Had it towed to the dealer. The dealer said it was antifreeze intrusion. And it is a well know problem with my motor and that Ford is aware of this.
My car, 2018 Ford Escape is in need of an entirely new engine due to coolant leaking into the engine. This is a KNOWN ISSUE. My car suddenly started overheating and my car became undrivable. This is a widely reported issue and I believe there is clear evidence that it is a known defect and that Ford has the absolute responsibility to repair it.
Was driving and car started to spit and sputter and high temperature warning message came on. Car went into limp mode. Had car towed to dealership to be inspected. Was told the car had codes P0302, P1299 stored. They found coolant leaking into the #2 cylinder following TSB 22-2322. Engine needs replaced due to a design defect that Ford Motor Company has been away of. With 108,000 miles, the vehicle was out of the range of mileage allowed for the Ford Motor Company repair campaign 21N12. The repair quote is $10,528.75 to replace the engine. I contacted Ford Customer Service and received a Case#. I passed this on to the dealership who called Ford. He stated they are not willing to even share the cost with me for a design flaw they know existed on my vehicle.
This is 3rd one Ford escape all three ran boiling hot stalled quit running would not crank up coolant leak my car is like brand new I love it but this has to be a recall for it to do three just alike.afraid it will catch on fire and it stalls in traffic I'm [XXX] and it scares me to death of getting hit run over are burning up in car INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The engine has had the same issue as countless others where coolant got into the engine and the engine must be replaced. This is a constant issue and Ford is doing nothing to remedy this engine issue.
Ford has a KNOWN issue with fluid intrusion in the engines of some of their vehicles built over many years and the repair is a new engine block. The issue causes the car to sputter and stall as well as emit smoke and have a burning smell. They have issued a Technical Service Bulletin about the issue but not a recall and are not fixing the issue in some vehicles.
The 2018 Ford Escape had a check engine light come on. It showed a code (P0303) that said cylinder 3 was misfiring. It was also having white smoke coming from the exhaust pipe and my coolant was draining really quickly. The coolant tank was completely empty before hitting 2,000 miles since it had last been filled. I took the vehicle into a Ford dealership for a diagnostic check to see what was going on. In the end I was told that I have a crack in the long block that is letting coolant into my cylinders which is causing the misfiring. I was told that the possibility of an engine fire and a few other things that make the engine not work could have happened while driving it. Unfortunately the vehicle isn-??t even paid off yet and I can-??t drive it for fear of something bad happening while doing so. They are quoting me around $8600 to fix it. We are currently trying to figure out if there is anyway of fixing it without having to pay out of pocket. It appears that this is a common problem with 2018 ford escape 2.0L engines. My engine was manufactured in Louisville, Kentucky. The Ford company sent a notice or something out on [XXX] that said the manufacturer error engines for the 2017-2019 Ford Escape 1.5L Ecoboost were manufactured in Louisville, Kentucky. Seeing as my engine was made there and has the same problem as the 1.5L engines I feel like there should be a recall put out for the 2.0L and the 1.5L 2017-2019 Ford Escape engines. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Coolant leak into the cylinder causing head gasket and cylinder to crack. This caused engine heating and could've potentially caused an engine fire. This was diagnosed by a Ford dealer and was covered under a Ford customer service program in 2022 (21N12). Engine warning light came on alerting to the problem.
Like thousands of other customers, my engine needs to be fully replaced at only 30K miles due to coolant leaking into the engine. I am fortunate to have purchased a bumper to bumper warranry for over $4K, but this is FORD'S issue and THEY should be replacing the engines at no cost to their customers. It's terrible they are able to get away with screwing over people who still are paying off their loans without a car that runs. There should be a class action lawsuit filed, period. After my engine is replaced, I will be selling this crappy, unreliable car because I don't trust it won't happen again and after my 6 year, 60K warranty expires. I purchased it used from a BMW dealership that was a trade in and only put on 6K miles in 2 years. I've driven foreign cars that have been reliable with no costly repairs well over 100K miles. This is criminal!!!
2.0 ecoboost engine is leaking coolant into the engine cylinders causing hard starting and rough idle. This is known problem with engine addressed in Ford service technical service bulletin 19-2346.
Coolant intrusion into the engine causing a misfire in cylinder #1. Slow and heavy idle at startup, thick white exhaust and an immediate warning of engine overheating. Car is inoperable and engine must be replaced. There was also a short at the main 150 amp battery fuse on 4 separate occasions since the misfire in cylinder #1.
Engine failed due to timing chain, a common issue for these motors & part of the reason they discontinued this models engine. The car was running when the engine failed. The vehicle is currently at a mechanic, with diagnosis of engine failure due to timing chain. The car has not been looked at by police, manufacturer, insurance or other. There were NO indications of the problem prior to the engine failing.
A D V E R T I S E M E N T S
- Sewanee, TN, USA